Ordering online and picking up in store was a breeze. I placed my order thru the Papa John's app, and I quickly received an email stating that my pizza would be ready in 15 min. The employee was friendly and my pizza was already waiting for me when I arrived. The pizza was hot and looked freshly made when I opened it up. The toppings well uhhh they could've definitely thrown some more on there. I ordered my pizza with onions, pepperoni, sausage, black olives, and mushrooms. I was expecting my pizza to be loaded with all these toppings but it sadly wasn't. Sign up for their rewards for points to receive free items! Three stars because they could've given me a little more. I saw like three sausages on the entire pizza and saw more mushrooms and black olives then anything else.
Kaylen P.
I wish I could give negative stars. This place is the worst. They can't deliver a pizza to the right house. Our address was correct and they said "well we delivered it to A HOUSE" they're just too stupid to deliver it to the correct one. I won't be ordering from there ever again and I eat pizza A LOT.
Renee Rothman
Very unhappy with Papa Johns. This has happened multiple times now where cheese is missing from 2 or more slices on the pizza. I ordered from Uber Eats last night and cheese was missing from 3 slices! I do not pay $20 a pizza to just get dough and pepperoni. This is not good quality made food!!
Nicholas C.
Great location with excellent service and food. Pizza always is super-tasty at this location. Try the wings. Everything delicious.
Carleen J.
Worse customer service ever. I was having issues with the online ordering and after 20 minutes decided to call for my order the rep I spoke to couldn't help me so I asked for a manager to see if they could honor the coupon online and was told no. This manager was completely rude about it. It was a $3 difference and still she wasn't given the authority to honor the online special. Needless to say I ordered from pizza hut with no issues online... Don't order from here go to pizzahut online is so simple
Lisa V.
Haven't ordered from here in a very long time. I understand why I haven't. Ordered online at 9pm. After order is placed and my card was ran it says it going to be 85-95 mins. Okay so I tell my family and they said okay see if you can cancel the order. I called at 10:45 asked to cancel my order the guy said no mama it's on it was. Sorry we only had on driver tonight. It will be there shortly. Well about 15 mins later I hear a knock on the door. Pizza is here.....but it's cold and garlic cheese knots were raw in the middle. Horrible!!! Never again
Satou J.
Ordered delivery, got here only 15 minutes later and was great and totally fresh. The delivery guy whose name I didn't get was also great and made it a positive short experience instead of a very lifeless handing over of boxes. Only negative is on my part as I forgot I used some of my cash earlier in the day - leaving me with only a few bucks to tip with when he definitely deserved at least a couple more than I was able to give him, sorry! Definitely will be getting delivery from this location again.
Megan S.
This place is full of scam artists. A few weeks ago I ordered pizza from this location. I did it on accident, thinking it was the location closest to my house. When I got the order back to my house, I realize they forgot all of my sauces, but they were all listed on my receipt. I called the store and talked to the manager, who said that because it was an online order, he couldn't do anything to help me this time, but told me he'd notate my account and would credit me for next time. Well, I just called in and talked to the same manager who told me that he didn't see any credits on my account and refused to help me out at all. So I paid in full for a bunch of sauces and then got duped out of a refund for my missing sauces. Not good customer service. Not the Papa way.
Matthew Jones
Just a regular Papa Johns, I'm giving them the good rating because they were friendly and followed what we asked with the pizza.
Cory Shields
Ordered a couple pizza's to pickup. When i showed up the manager greeted me nicely and informed me the pizzas were almost ready. Got them a few minutes later and when i got home realized they had forgotten our sauces. Called up and the manager was again friendly and offered to put a credit on our account for a free pizza next time without us even asking for it. Amazing customer service
Worse service ever! I got a free coupon for a pizza and called to order... The first person hung up on me and the second person stated her was the general manager...very unprofessional . I was trying to give him my coupon and he cut me off and said those coupons are for online only... Not true because its a company discount..and its for over the phone purchases as well. Secondly his tone and attitude was extremely poor. If your a manager thats the last thing you should be doing is talking to customers rudely..... I will not be ordering there and I will take my order else where.
groomervstheworld
Great service. We ordered our pie and it was delivered extremely quickly, it was piping hot. The delivery man was extremely professional as well as having a professional appearance. Fantastic service from this location we are very satisfied and full.
Brett T.
Terrible terrible service. Didn't not say anything when we arrived even though there weren't any other customers in the store. Made us wait for several minutes to be checked out even though our pizza was ready because the employees were talking to each other. They were on their phones and we had to ask for service. Very disappointing service. The first guy who "helped us" threw the pizza down and said someone else would help us in a minute. The girl who "helped" us after did not greet us at all and just said our total. Will not return.
Tejah E.
Dave was very rude to me. I have never been treated like that at any papa johns. I have worked in Pizza fast food before and you don't talk to customers like that. And I've never been charged for a side of banana Peppers before and the way he talked was disrespectful. I will never come to this location ever again!
Kristen L.
We had a thin crust pizza with chicken and pineapple toppings. I thought that was a Hawaiian pizza, but a Hawaiian pizza is canadian bacon and pineapple. The crust was very thin and crispy, but also had a tender layer, just like I like it. Since the pizza was so thin, I was able to eat three slices, when normally I might only eat one slice. The pizza crust was a bit sweet and had a unique flavor to it. The pizza was made very quickly, I was able to order it from home and drive directly to the restaurant. By the time I got there the pizza was almost done.
Ordering online and picking up in store was a breeze. I placed my order thru the Papa John's app, and I quickly received an email stating that my pizza would be ready in 15 min. The employee was friendly and my pizza was already waiting for me when I arrived. The pizza was hot and looked freshly made when I opened it up. The toppings well uhhh they could've definitely thrown some more on there. I ordered my pizza with onions, pepperoni, sausage, black olives, and mushrooms. I was expecting my pizza to be loaded with all these toppings but it sadly wasn't. Sign up for their rewards for points to receive free items! Three stars because they could've given me a little more. I saw like three sausages on the entire pizza and saw more mushrooms and black olives then anything else.
I wish I could give negative stars. This place is the worst. They can't deliver a pizza to the right house. Our address was correct and they said "well we delivered it to A HOUSE" they're just too stupid to deliver it to the correct one. I won't be ordering from there ever again and I eat pizza A LOT.
Very unhappy with Papa Johns. This has happened multiple times now where cheese is missing from 2 or more slices on the pizza. I ordered from Uber Eats last night and cheese was missing from 3 slices! I do not pay $20 a pizza to just get dough and pepperoni. This is not good quality made food!!
Great location with excellent service and food. Pizza always is super-tasty at this location. Try the wings. Everything delicious.
Worse customer service ever. I was having issues with the online ordering and after 20 minutes decided to call for my order the rep I spoke to couldn't help me so I asked for a manager to see if they could honor the coupon online and was told no. This manager was completely rude about it. It was a $3 difference and still she wasn't given the authority to honor the online special. Needless to say I ordered from pizza hut with no issues online... Don't order from here go to pizzahut online is so simple
Haven't ordered from here in a very long time. I understand why I haven't. Ordered online at 9pm. After order is placed and my card was ran it says it going to be 85-95 mins. Okay so I tell my family and they said okay see if you can cancel the order. I called at 10:45 asked to cancel my order the guy said no mama it's on it was. Sorry we only had on driver tonight. It will be there shortly. Well about 15 mins later I hear a knock on the door. Pizza is here.....but it's cold and garlic cheese knots were raw in the middle. Horrible!!! Never again
Ordered delivery, got here only 15 minutes later and was great and totally fresh. The delivery guy whose name I didn't get was also great and made it a positive short experience instead of a very lifeless handing over of boxes. Only negative is on my part as I forgot I used some of my cash earlier in the day - leaving me with only a few bucks to tip with when he definitely deserved at least a couple more than I was able to give him, sorry! Definitely will be getting delivery from this location again.
This place is full of scam artists. A few weeks ago I ordered pizza from this location. I did it on accident, thinking it was the location closest to my house. When I got the order back to my house, I realize they forgot all of my sauces, but they were all listed on my receipt. I called the store and talked to the manager, who said that because it was an online order, he couldn't do anything to help me this time, but told me he'd notate my account and would credit me for next time. Well, I just called in and talked to the same manager who told me that he didn't see any credits on my account and refused to help me out at all. So I paid in full for a bunch of sauces and then got duped out of a refund for my missing sauces. Not good customer service. Not the Papa way.
Just a regular Papa Johns, I'm giving them the good rating because they were friendly and followed what we asked with the pizza.
Ordered a couple pizza's to pickup. When i showed up the manager greeted me nicely and informed me the pizzas were almost ready. Got them a few minutes later and when i got home realized they had forgotten our sauces. Called up and the manager was again friendly and offered to put a credit on our account for a free pizza next time without us even asking for it. Amazing customer service
Restaurantji Recommends
Worse service ever! I got a free coupon for a pizza and called to order... The first person hung up on me and the second person stated her was the general manager...very unprofessional . I was trying to give him my coupon and he cut me off and said those coupons are for online only... Not true because its a company discount..and its for over the phone purchases as well. Secondly his tone and attitude was extremely poor. If your a manager thats the last thing you should be doing is talking to customers rudely..... I will not be ordering there and I will take my order else where.
Great service. We ordered our pie and it was delivered extremely quickly, it was piping hot. The delivery man was extremely professional as well as having a professional appearance. Fantastic service from this location we are very satisfied and full.
Terrible terrible service. Didn't not say anything when we arrived even though there weren't any other customers in the store. Made us wait for several minutes to be checked out even though our pizza was ready because the employees were talking to each other. They were on their phones and we had to ask for service. Very disappointing service. The first guy who "helped us" threw the pizza down and said someone else would help us in a minute. The girl who "helped" us after did not greet us at all and just said our total. Will not return.
Dave was very rude to me. I have never been treated like that at any papa johns. I have worked in Pizza fast food before and you don't talk to customers like that. And I've never been charged for a side of banana Peppers before and the way he talked was disrespectful. I will never come to this location ever again!
We had a thin crust pizza with chicken and pineapple toppings. I thought that was a Hawaiian pizza, but a Hawaiian pizza is canadian bacon and pineapple. The crust was very thin and crispy, but also had a tender layer, just like I like it. Since the pizza was so thin, I was able to eat three slices, when normally I might only eat one slice. The pizza crust was a bit sweet and had a unique flavor to it. The pizza was made very quickly, I was able to order it from home and drive directly to the restaurant. By the time I got there the pizza was almost done.