Pizza Hut
9333 E Apache Trail Suite 101, Mesa
(480) 986-1000
Recent Reviews
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Ordered 2 large hand tossed pizzas. One cheese, the other extra cheese. Neither were marked. They were both exactly the same. Called, spoke with the m.o.d. he was snooty, disrespectful. The pic is just for reference. The one on the right is from the other box, the ones on the left are from a different box. All we wanted to know is which one it was. And all we got was rudeness. If the dude hates his job, then find another job
Food: 3
Service: 1
Stay away. Wish i was warned
Atmosphere: 1
Food: 1
Service: 1
On multiple occasions I have not received my drinks or been given a refund/replacement. Not sure if it was the driver or the store as I was unable to contact anyone. When calling the phone just rings and no one answers.
Food: 1
Service: 1
Sunday 1 am, picked up two pan pizzas right at close . They were perfect. The man working was doing Gods work. Thank you. Refreshing to see someone take pride in what they do.
This is the worst Pizza Hut location in the state of Arizona. I will never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Tonight is the 3rd time in a year that we have ordered from this Pizza Hut and the food never arrives. We call to figure out where it is and no one answers the phone. We are never able to get this resolved. This is the worst Pizza Hut in this area and I will not be going or ordering from here ever again. Please do not waste your money.
Atmosphere: 1
Food: 3
Service: 1
Every time I order from this location they mess up my order , I mean every time and even worse the manger wants to aruge and blame me for their mistake. I've had it with this location they are awful and I will never order anything from them again , very very bad ,no costumer service at all
Atmosphere: 1
Food: 1
Service: 1
They don’t make sure you get your complete order and the manager doesn’t answer the phone when transferred to talk to the manager.
Atmosphere: 1
Food: 1
Service: 1
Alex, Max, And Jaquay and Omar are the best at customer service they are the reason I keep coming back
Worse location & pizza I ever ate or saw a frozen pizza at a grocery store would taste 50x better then this pizza I got from this location it tasted like it was 4 days old I didn’t even finish one slice and got chicken Alfredo pasta with no chicken get these employees off drugs
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude when they ignore and walking around keep me wait
Atmosphere: 1
Food: 1
Service: 1
Pizza was cold, cheese barely melted.
Atmosphere: 2
Food: 1
Service: 2
Try hiring someone that knows what customer service is instead of taking to people like their stupid like we’re supposed to know the info and knowledge they have we are customers we don’t work there or know what you know you can be patient & listen at least be respectful if not that!
Atmosphere: 1
Food: 1
Service: 1
This was the second time in a week they messed up an order this time they served us raw pizza and old bread I took pictures of both I called they said they would recook them no problem idc about getting free stuff however when we arrived one do the pizza we all initially tried had 3 slices missing still more then 1/2 left and they refused to remake our third which is just crazy if we were scamming food from this nasty infested hole in the wall we would at least go for 2 out of 3 pizzas not 1/2 idk management and ownership needs to change cause this is way out of line
Atmosphere: 1
Food: 1
Service: 1
Extremely bad customer service, staff person was rude and officious.
Atmosphere: 1
Food: 4
Service: 1
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