So today i used the pizza hut app and it was a huge mess up , so when I called the first time they said a manager would call me in 10 minutes. I waited 20 minutes finally called back and got to speak with MICHAEL. Thank u Michael for all your help tonight. I appreciate you. Now we can all eat :)
Pizza was just ok, a little undercooked for us…Pizza was nice and hot when we picked it up!
Atmosphere: 2
Food: 3
Service: 5
Jacob Baird
Absolutely horrible. I saw an employee open my breadsticks to put a marinara cup in the box & he seemed to think “Yea, those look normal” & handed My food to me. My breadsticks are essential cruststicks. At the bare minimum ask if I wanted them remade before just letting me take it. Even Little Cesars does better than this
Atmosphere: 1
Food: 1
Service: 1
Carrie McNichols
Horrible new york style pizza. Even ordered extra cheese.
Food: 1
Service: 4
Falguni
Very bad customer service,order 3 large Pizza,I spent $47 ,not worth,1 whole pizza black and burnt and taste was bad ,no plates or crushed peppers,pizzas cold and taste was horrible
Vegetarian options: Not recommended at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Pizza
Adrian Segundo
Place is never opened on time.
Atmosphere: 1
Service: 1
Shadow Stealth
Slowest Pizza Hut on earth 5 people waiting 30 minutes for a 15 minute pizza
Atmosphere: 1
Food: 3
Service: 1
Estela Robles
I placed an order through the app and was getting updates about it and everything. When I arrived to pick up my pizza the place was a complete mess. Pizza sauce on the floor, trays scattered all over the counters and floors, and the employees not very well groomed to be making food. I was then approached by a younger kid and was like “so basically I quit and I didn’t make any orders so yeah. Waiting for the owner to arrive to I can leave. Sorry I guess”.
Atmosphere: 1
Food: 1
Service: 1
Cole Eaton
Call them and press 3 for customer info. Zero percent chance anyone answers unless you are placing an order, so press 1. Wrong crust, wrong pizza, no one to speak with.
I placed an order through the app and was getting updates about it and everything. When I arrived to pick up my pizza the place was a complete mess. Pizza sauce on the floor, trays scattered all over the counters and floors, and the employees not very well groomed to be making food. I was then approached by a younger kid and was like “so basically I quit and I didn’t make any orders so yeah. Waiting for the owner to arrive to I can leave. Sorry I guess”.
Atmosphere: 1
Food: 1
Service: 1
Amanda McMurdy
I can't believe how trash this company has gotten. The last few times I went there it seemed to have gone down hill but I wanted to give one more chance. Ordered on the app and had to call to make a special request because the app won't let you. Order was confirmed at 5:05 pm, expected delivery at 6:20 pm. That was annoying but I understand it can get busy. I continuously checked on it. It got pushed out once, then at 6:10 I checked again and the entire order was cancelled. No call or explanation, just no food after 1 hour 5 min and no hope. I have 2 small children and am alone with them so to wait this long for nothing is ridiculous. Never again.
Atmosphere: 1
Food: 1
Service: 1
Julie Hoffman
8-piece boneless wings are like popcorn chicken from Sonic in size
Food: 1
Cade Heighton
Perfect place if you want to wait 20 minutes before being acknowledged
Service: 1
Michael Jones
Ordered over $100 in food. Part of my order was missing. On top of that no sauce on the wings. When I tried to contact the door dasher that was subcontracted to deliver my order he didn’t pick up. I called the store multiple times and I eventually was told I was calling San Antonio, TX and they would transfer me to store manager. Every time they transferred me…. No answer. Now that I spent god knows how long dealing with this I get cold food and part of my order. Absolutely ridiculous.
So today i used the pizza hut app and it was a huge mess up , so when I called the first time they said a manager would call me in 10 minutes. I waited 20 minutes finally called back and got to speak with MICHAEL. Thank u Michael for all your help tonight. I appreciate you. Now we can all eat :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks, Cinnamon Roll, Marinara, Pizza, Boneless Wings
Pizza was just ok, a little undercooked for us…Pizza was nice and hot when we picked it up!
Atmosphere: 2
Food: 3
Service: 5
Absolutely horrible. I saw an employee open my breadsticks to put a marinara cup in the box & he seemed to think “Yea, those look normal” & handed My food to me. My breadsticks are essential cruststicks. At the bare minimum ask if I wanted them remade before just letting me take it. Even Little Cesars does better than this
Atmosphere: 1
Food: 1
Service: 1
Horrible new york style pizza. Even ordered extra cheese.
Food: 1
Service: 4
Very bad customer service,order 3 large Pizza,I spent $47 ,not worth,1 whole pizza black and burnt and taste was bad ,no plates or crushed peppers,pizzas cold and taste was horrible
Vegetarian options: Not recommended at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Pizza
Place is never opened on time.
Atmosphere: 1
Service: 1
Slowest Pizza Hut on earth 5 people waiting 30 minutes for a 15 minute pizza
Atmosphere: 1
Food: 3
Service: 1
I placed an order through the app and was getting updates about it and everything. When I arrived to pick up my pizza the place was a complete mess. Pizza sauce on the floor, trays scattered all over the counters and floors, and the employees not very well groomed to be making food. I was then approached by a younger kid and was like “so basically I quit and I didn’t make any orders so yeah. Waiting for the owner to arrive to I can leave. Sorry I guess”.
Atmosphere: 1
Food: 1
Service: 1
Call them and press 3 for customer info. Zero percent chance anyone answers unless you are placing an order, so press 1. Wrong crust, wrong pizza, no one to speak with.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Pizza, Boneless Wings
Zero customer service. Not a smile or even an acknowledgment. Handed me my pizza and walked away. Did not say one word. Pizza was as good as expected.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
I placed an order through the app and was getting updates about it and everything. When I arrived to pick up my pizza the place was a complete mess. Pizza sauce on the floor, trays scattered all over the counters and floors, and the employees not very well groomed to be making food. I was then approached by a younger kid and was like “so basically I quit and I didn’t make any orders so yeah. Waiting for the owner to arrive to I can leave. Sorry I guess”.
Atmosphere: 1
Food: 1
Service: 1
I can't believe how trash this company has gotten. The last few times I went there it seemed to have gone down hill but I wanted to give one more chance. Ordered on the app and had to call to make a special request because the app won't let you. Order was confirmed at 5:05 pm, expected delivery at 6:20 pm. That was annoying but I understand it can get busy. I continuously checked on it. It got pushed out once, then at 6:10 I checked again and the entire order was cancelled. No call or explanation, just no food after 1 hour 5 min and no hope. I have 2 small children and am alone with them so to wait this long for nothing is ridiculous. Never again.
Atmosphere: 1
Food: 1
Service: 1
8-piece boneless wings are like popcorn chicken from Sonic in size
Food: 1
Perfect place if you want to wait 20 minutes before being acknowledged
Service: 1
Ordered over $100 in food. Part of my order was missing. On top of that no sauce on the wings. When I tried to contact the door dasher that was subcontracted to deliver my order he didn’t pick up. I called the store multiple times and I eventually was told I was calling San Antonio, TX and they would transfer me to store manager. Every time they transferred me…. No answer. Now that I spent god knows how long dealing with this I get cold food and part of my order. Absolutely ridiculous.
Food: 1
Service: 1
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