Pizza Hut
$ • Pizza, Chicken Wings
Hours:
2639 E Broadway Rd Ste 104, Mesa
(480) 461-3700
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we ordered pizza via Pizza Huts site and they used Door Dash to deliver but transposes the house # and they delivered to wrong address.... and after we called they said it was a Door Dash issue... if they had the wrong address given to them, how is it their fault??? so they said we can reorder and wait over and hour and refund us. they sck!
ordered pizza tonight and found a hair baked into my pizza
I am incredibly upset. This was ordered for us as we just brought our newborn home from NICU. My son can't have dairy and so one pizza was ordered with no cheese. I can not believe they found it acceptable for this pizza to leave heir store. It is burnt and rock hard. When I called they told me they could remake it but it would look the same?!?!
We order this for him all the time and never have this experience elsewhere.
Ratings
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
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Pizza Hut is a restaurant that stands out for its exceptional customer service. Despite occasional issues with online ordering and delivery, the staff goes above and beyond to ensure customer satisfaction. Employees like Phillip and Casey demonstrate politeness, professionalism, and a willingness to help, often turning frustrating experiences into positive ones. They take the time to listen, apologize for any inconvenience, and take care of orders promptly.
Customers have praised the food quality, particularly the My Hut Box, which features fresh pizza and delicious boneless wings. Many appreciate the great energy and attitude of the employees, which has earned the trust of customers who continue to order from Pizza Hut. One customer highlighted the impressive mannerisms and sincere attitude of Phillip, who helped resolve a delivery issue by remaking an order. The restaurant's commitment to customer service is evident in its staff, making it a reliable choice for pizza lovers. Additionally, customers enjoy the personal pan and a side deal, adding to the overall appeal of the dining experience.