I had an extremely disappointing experience at Pollo La Choya. Despite clearly stating my allergy concerns, the staff completely ignored my request, which is not only unprofessional but also dangerous. On top of that, I had to wait an entire hour for my food, only to be served pre-cooked chicken that had clearly been sitting out for hours. The quality was poor, and it felt like they didn’t care about customer satisfaction at all. It’s clear they don’t value American customers, and I certainly won’t be returning. Definitely not worth the wait or the money.
Atmosphere: 1
Food: 1
Service: 1
David Sukkar
I had a terrible experience at Pollo Lachuya. I noticed they were reheating precooked chicken and asked for a fresh one. They told me it would take 40 minutes, and I was fine with that. However, the staff just stood there and laughed at me during the wait. After 40 minutes, they gave me a chicken that was still lukewarm and tasteless, definitely not fresh. The whole experience was unprofessional, and the food was disappointing. I won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
GG SK
Nice, quaint and decent food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Combo
Jon Heflin
It smelled so good outside, so we stopped in to grab dinner. People were nice and the place looked decent inside. It was a bit pricey. The chicken was bland and dry. Tasted like it had been in the fridge for a few days, tossed in the microwave to heat. It was the first time we had eaten there, and likely will not try it again.
Atmosphere: 4
Food: 2
Service: 4
Fernanda Reyes
Where is Chuuya Nakahara?
Atmosphere: 1
Food: 1
Service: 1
kris h
Absolutely delicious pollo and carne asada. Have had each of these burritos many times. Clean, open kitchen. Get an extra for next day leftovers. You won't be sorry!
Ordered nachos. I don't remember if I explicitly said "Carne Asada," but I know I didn't say "chicken." I wanted the Carne Asada Nachos. I got the chicken. Food took forever to come out, despite me being the only in-restaurant customer who didn't have their food. I think they were doing take-out/Doordash orders. I got a salsa with it. I asked if it was the only one they had, and was told it was the one that comes with it. I have no idea what else they have, and the salsa tasted okay, but I usually go for hot red salsas, and I had no options. It was quite mild. I was able to get a second salsa upon request. The meat was amazing, despite it not being the one I wanted. The rest of the nachos were pretty solid, nothing too crazy to say about them either way.
Atmosphere: 3
Food: 4
Service: 2
G Henry
This place has good food . However, I’ve only observed him smile And be cordial at individuals who were either Latino or Caucasian and I’ve been here several times thinking it would be different each time. I keep thinking the service would change however it’s been a year now and the response that I’ve seen with him and others that were not Latino and Caucasian, including myself is different no matter how much you smile and say hello sometimes he won’t even greet you. he’ll just stand there and stare at you, which makes it complicated because I like the food but I also want to keep my dignity
Great chicken in a basic eatery with Mexican football on the
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Guacamole, Pollo, Salsa
Sherri Gibbons
Really good flavored chicken, but dry. My husband picked it up and had to wait about 20 min for the chicken to be done, so a little surprised that it was dry. (Possibly reheated or overdone.) Mashed potatoes and pinto beans were good and seemed homemade.
Chicken is really good; beef is okay.
I had an extremely disappointing experience at Pollo La Choya. Despite clearly stating my allergy concerns, the staff completely ignored my request, which is not only unprofessional but also dangerous. On top of that, I had to wait an entire hour for my food, only to be served pre-cooked chicken that had clearly been sitting out for hours. The quality was poor, and it felt like they didn’t care about customer satisfaction at all. It’s clear they don’t value American customers, and I certainly won’t be returning. Definitely not worth the wait or the money.
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at Pollo Lachuya. I noticed they were reheating precooked chicken and asked for a fresh one. They told me it would take 40 minutes, and I was fine with that. However, the staff just stood there and laughed at me during the wait. After 40 minutes, they gave me a chicken that was still lukewarm and tasteless, definitely not fresh. The whole experience was unprofessional, and the food was disappointing. I won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Nice, quaint and decent food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Combo
It smelled so good outside, so we stopped in to grab dinner. People were nice and the place looked decent inside. It was a bit pricey. The chicken was bland and dry. Tasted like it had been in the fridge for a few days, tossed in the microwave to heat. It was the first time we had eaten there, and likely will not try it again.
Atmosphere: 4
Food: 2
Service: 4
Where is Chuuya Nakahara?
Atmosphere: 1
Food: 1
Service: 1
Absolutely delicious pollo and carne asada. Have had each of these burritos many times. Clean, open kitchen. Get an extra for next day leftovers. You won't be sorry!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Pollo, Carne Asada Burrito, Asada Burrito
#1 in
Atmosphere: 5
Food: 5
Service: 5
Ordered nachos. I don't remember if I explicitly said "Carne Asada," but I know I didn't say "chicken." I wanted the Carne Asada Nachos. I got the chicken.
Food took forever to come out, despite me being the only in-restaurant customer who didn't have their food. I think they were doing take-out/Doordash orders.
I got a salsa with it. I asked if it was the only one they had, and was told it was the one that comes with it. I have no idea what else they have, and the salsa tasted okay, but I usually go for hot red salsas, and I had no options. It was quite mild. I was able to get a second salsa upon request.
The meat was amazing, despite it not being the one I wanted. The rest of the nachos were pretty solid, nothing too crazy to say about them either way.
Atmosphere: 3
Food: 4
Service: 2
This place has good food . However, I’ve only observed him smile And be cordial at individuals who were either Latino or Caucasian and I’ve been here several times thinking it would be different each time. I keep thinking the service would change however it’s been a year now and the response that I’ve seen with him and others that were not Latino and Caucasian, including myself is different no matter how much you smile and say hello sometimes he won’t even greet you. he’ll just stand there and stare at you, which makes it complicated because I like the food but I also want to keep my dignity
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
"Carne Asada al Carbon" is perfect.
As good if not better than any asadero in the valley
Atmosphere: 5
Food: 5
Service: 5
Always love coming here ?
Atmosphere: 5
Food: 5
Service: 5
I love this place my favorite place to go for good tacos! It is fairly priced with a good family cooking. Ten stars!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Rice and Beans, Combo, Pollo, Whole Chicken, Salsa, Steak
Great chicken in a basic eatery with Mexican football on the
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Guacamole, Pollo, Salsa
Really good flavored chicken, but dry. My husband picked it up and had to wait about 20 min for the chicken to be done, so a little surprised that it was dry. (Possibly reheated or overdone.) Mashed potatoes and pinto beans were good and seemed homemade.
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