This location has given me too many bad experiences. I have a 30 minute lunch to eat and pick up food. I put in a pick up order and I was given this brunt biscuit. I didn’t get any utensil for my mash potatoes so I couldn’t eat them and m tenders were cold. The phone number on the site doesn’t work and online will not complete a complaint. It’s very frustrating when in 10 hours this would’ve been my only meal, and I’m in healthcare so it’s hard to find time to get a meal in. I explained I ate the tenders because that would be my only food but they were cold and was just reimbursed for the potatoes and biscuit. Seeing the other complaints, there is no quality check on the food here. Maybe new management needs to take over. This is unacceptable. Why would you give out food you wouldn’t eat yourself?!
Atmosphere: 1
Food: 1
Service: 1
Kathryn Byrd
Three of us dined here on Sunday afternoon. There weren't many customers around so we were able to place our order right away. Service was mediocre. Food was not hot, not even warm. Every table in the dining room looked like they hadn't been wiped down. My husband ate the popcorn shrimp. He became ill within two hours. I have rarely eaten at Popeye's and now I never will again.
Atmosphere: 1
Food: 1
Service: 3
Latasha Teague
This Popeyes on Hamilton was so fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Chicken Tenders
Channing Kim
this is probably the 3rd time. the order is never correct. never order the tenders and pop corn shrimp. they always forget the tenders
Atmosphere: 1
Food: 1
Service: 1
Julia Carman
I went to the drive through tonight and was told to hold on unless I had a mobile order. I told the lady that I had a real easy order nd she said to wait. Took her 4 minutes before she took my order. All I wanted was 4 apple pies. Not a hard order at all. Then I get to the window nd the lady that was there said she was the manager, she had absolutely no customer service experience in her life. Very rude when I voiced my complaint about the service she allowed her worker to come at me with attitude and telling me that she was the only one taking orders packing them and if I could do better maybe I should go back in the store and help them out to just apply for a job there. Then closed the window on me. No apologies nothing but absolute attitude. I won't be going back there again. I shouldn't have to be told to apply to do her job.
Atmosphere: 1
Food: 1
Service: 1
Shareeta Hayes
Order 6 piece ghost pepper wing only.got 3 and bunch of sauce. Chicken 3 piece only 2 wing and thigh they are doing this to save food cost. That's why they don't have a number they no are scamming people. To eliminate food cost that's where they know are wrong. Go to in and out.
Atmosphere: 1
Food: 3
Service: 1
Stacy Frost
Items ALWAYS missing on orders at this location.
Natalie Stephens
I work in customer service and I get some things are out of your control but I came inside the location to redeem my points, I have not done before not knowing how it works the girl scanned my points then messed up the transaction and backed out, but my points were already taken from my app and they were saying that there was nothing they can do and I had to sit and explain to them why they should redeem my meal because they messed up on their end, until they offered to give me my order because they messed up. I was nice the whole time, saying take your time, asking how their day was trying to figure out the situation. Manger Jenny was rude and gave me attitude instead of trying to fix it saying I should redeem it on the app or go to the drive-through next time trying to seem like it was my fault when I have never redeem points before and after they had messed up on their end. Not one. I’m sorry that this happened or sorry about the misunderstanding or anything.
Atmosphere: 1
Food: 4
Service: 1
shauna murray
Forgot my chicken and my biscuit for my big box meal and my husband's wings were ice cold then whenever I tried calling no matter how i dialed it gave me cannot be completed as dialed
Food: 1
Service: 1
Karen Hendrickson
Didn't get what we ordered, super slow even though only one other car was in the driveup.
Another restaurant that can’t accept cash, but this time because they don’t know how to manage the drawers. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Chris Dahl
Was not given a receipt at the window. When I asked for one she said their machine is broken. They should be able to print from a different register. Seems suspicious to me.
Food: 4
Service: 2
Michael Bolan (Gargothan)
The Holy chimkem bless his fowl spicy visage.
George Bell
Tenders were ok, the biscuits were the best thing I had, got bone-in wings, Ghost Pepper & Signature Hot. Not sure which was which, one had no sauce and the others had some kind of sauce and a really, really thick layer of some kind of sweet powder? Neither very hot and have to be prob the worst wings I have ever had, they were just awful! Went here a few years ago and it was bad, thought I would give it another try, never again.
This location has given me too many bad experiences. I have a 30 minute lunch to eat and pick up food. I put in a pick up order and I was given this brunt biscuit. I didn’t get any utensil for my mash potatoes so I couldn’t eat them and m tenders were cold. The phone number on the site doesn’t work and online will not complete a complaint. It’s very frustrating when in 10 hours this would’ve been my only meal, and I’m in healthcare so it’s hard to find time to get a meal in. I explained I ate the tenders because that would be my only food but they were cold and was just reimbursed for the potatoes and biscuit. Seeing the other complaints, there is no quality check on the food here. Maybe new management needs to take over. This is unacceptable. Why would you give out food you wouldn’t eat yourself?!
Atmosphere: 1
Food: 1
Service: 1
Three of us dined here on Sunday afternoon. There weren't many customers around so we were able to place our order right away. Service was mediocre. Food was not hot, not even warm. Every table in the dining room looked like they hadn't been wiped down. My husband ate the popcorn shrimp. He became ill within two hours. I have rarely eaten at Popeye's and now I never will again.
Atmosphere: 1
Food: 1
Service: 3
This Popeyes on Hamilton was so fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Chicken Tenders
this is probably the 3rd time. the order is never correct. never order the tenders and pop corn shrimp. they always forget the tenders
Atmosphere: 1
Food: 1
Service: 1
I went to the drive through tonight and was told to hold on unless I had a mobile order. I told the lady that I had a real easy order nd she said to wait. Took her 4 minutes before she took my order. All I wanted was 4 apple pies. Not a hard order at all. Then I get to the window nd the lady that was there said she was the manager, she had absolutely no customer service experience in her life. Very rude when I voiced my complaint about the service she allowed her worker to come at me with attitude and telling me that she was the only one taking orders packing them and if I could do better maybe I should go back in the store and help them out to just apply for a job there. Then closed the window on me. No apologies nothing but absolute attitude. I won't be going back there again. I shouldn't have to be told to apply to do her job.
Atmosphere: 1
Food: 1
Service: 1
Order 6 piece ghost pepper wing only.got 3 and bunch of sauce. Chicken 3 piece only 2 wing and thigh they are doing this to save food cost. That's why they don't have a number they no are scamming people. To eliminate food cost that's where they know are wrong. Go to in and out.
Atmosphere: 1
Food: 3
Service: 1
Items ALWAYS missing on orders at this location.
I work in customer service and I get some things are out of your control but I came inside the location to redeem my points, I have not done before not knowing how it works the girl scanned my points then messed up the transaction and backed out, but my points were already taken from my app and they were saying that there was nothing they can do and I had to sit and explain to them why they should redeem my meal because they messed up on their end, until they offered to give me my order because they messed up. I was nice the whole time, saying take your time, asking how their day was trying to figure out the situation. Manger Jenny was rude and gave me attitude instead of trying to fix it saying I should redeem it on the app or go to the drive-through next time trying to seem like it was my fault when I have never redeem points before and after they had messed up on their end. Not one. I’m sorry that this happened or sorry about the misunderstanding or anything.
Atmosphere: 1
Food: 4
Service: 1
Forgot my chicken and my biscuit for my big box meal and my husband's wings were ice cold then whenever I tried calling no matter how i dialed it gave me cannot be completed as dialed
Food: 1
Service: 1
Didn't get what we ordered, super slow even though only one other car was in the driveup.
Food: 4
Service: 3
Restaurantji Recommends
It's Popeyes. I didn't like my wings that much this last time. They were dry and small.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich Combo, Wings, Chicken Wings, Chicken Tenders
Another restaurant that can’t accept cash, but this time because they don’t know how to manage the drawers. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Was not given a receipt at the window. When I asked for one she said their machine is broken. They should be able to print from a different register. Seems suspicious to me.
Food: 4
Service: 2
The Holy chimkem bless his fowl spicy visage.
Tenders were ok, the biscuits were the best thing I had, got bone-in wings, Ghost Pepper & Signature Hot. Not sure which was which, one had no sauce and the others had some kind of sauce and a really, really thick layer of some kind of sweet powder? Neither very hot and have to be prob the worst wings I have ever had, they were just awful! Went here a few years ago and it was bad, thought I would give it another try, never again.
Atmosphere: 3
Food: 1
Service: 5
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