Red Robin Gourmet Burgers and Brews
1636 S Stapley Dr, Mesa
(480) 892-7626
Recent Reviews
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Everything was yummy and came out fast. Our server Gene was super nice, funny and was great at answering question.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Great Burgers and Fries, Onion Rings, Steak Fries
Great Burgers
Great Vibe
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Steak Fries, Bacon Cheeseburger, House Salad
The food was awesome, and it was a great service. It's not as cheap as other fast food restaurants, but it's worth the money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless French Fries, Madlove, Bacon Cheeseburger
Went there for a late dinner last night, and our server ended up leaving midway through our meal, seemingly due to poor management. After reading other reviews, it looks like this location is really going downhill. Disappointing.
Atmosphere: 1
Food: 1
Service: 1
Was a very lovely visit. My mom and I were highly impressed on how friendly and pleasant the staff are. And quick with everything. Good service like today makes us wanting to come back tomorrow. Good job Red Robin crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Fries
Kilee was an excellent server, the food was wonderful, and Jonathan the kitchen manager was gave us a wonderful welcome. This is our favorite Red Robin location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gross Onion Rings, Steak Fries
As usual, the place was clean, the person who sat us was polite. The decor was upside down and looking cute. The menu was as usual flavorful. I was dreaming about my side salad to go for work tomorrow. We took our hostess suggestion at 9pm and sat in the bartenders section. Also as usual, the restaurant was overly air conditioned. Typical for corporate places in AZ. We pushed two two tops together as the booth was dirty and wanted to sit away from under the industrial ac. Our bartender let us know we didn’t have to do that, but no hello or hey give us a chance to get that booth cleaned….
Got our drink order in, two sodas quickly. Realizing it’s date night with no kids, my husband debated beers. We already knew what we wanted, as obviously the lava queso is the best choice for everyone. We discussed one of us scandalously ordering fries and one of us a side salad, getting really crazy and sharing. But alas, our bartender never came back. She did get the orders in for a table who sat themselves after us. She walked past to drop off straws to another table, then drinks to another table, then drinks to another table, then a check. Each trip involving a long trip back to the bar.
Minute 20? 25? (Time moves slow when you’re thinking of chorizo queso) we left after she passed by without grabbing our order.
Got In-N-Out out next door. Minute 6 I had a burger, sadly no queso, but at least all the tables were clean.
1/18 9pm
Service: 1
If you are going here STOP at the door and look to your left and just go to in and out instead. The service is absolutely terrible. Don’t expect to enjoy anything bottomless because you will be waiting 20 min for refills of any kind.
Atmosphere: 1
Food: 5
Service: 1
Went here on 11/24/2024 and I wound up getting g severe food poisoning here. Wound up in the ER room. Will not be back to this location.
Atmosphere: 5
Food: 1
Service: 5
FOOD POSIONING: went there on 11/24/24 at 7pm and has violent food poisoning. If you scroll through the reviews, two others have reported this issue on google reviews within the same month. Something is seriously wrong at this location.
Food: 1
Restaurantji Recommends
Haven't eaten here in a while just grab some takeout the team member that helped me was absolutely wonderful friendly told me about promotions took time to make sure I got my order right Good old Red Robin yum
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Every single time we come to this location it’s always a bad experience. Usually it’s everytime that my food is wrong. This time we didn’t have that problem but immediately we’re put at a 4 person table with 5 people and we’re cramped.
Then it took forever for our fries to come out, never got more of those. What’s the point of asking for a couple fry baskets for the table if you only ever get 1 and it takes 20 minutes to come out, they bring the smallest basket ever and no sauce. I’ve been going to Red Robin’s for years as they’re my favorite restaurant and all the other locations know how to accommodate and serve people. This location continuously disappoints.
Atmosphere: 2
Food: 3
Service: 2
My husband and I, first time coming in ever to try a Red Robin, I was greeted by a nice smile by Amber! Lawny the manager was very professional and polite! Offered my husband and I steak frys with some VERYY good ranch! Makayla was our server she was very professional and polite as well explained the menu and was very patient! She was on top of my drinks! Red Robin has won a place in our heartss lol! (Especially the ranch). I appreciate the staff and the cooks! The food was amazing came out fast and amazing! The appetizer mozzarella sticks twists were sosos delicious. I would come here throughout the week! Ya’ll gained new customers (‘:🫶🏻🫶🏻🙂↔️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bacon Cheeseburger
I don't normally leave these reviews but this is have to.
I dined at this location with my partner and we both got extremely sick shortly after. Both of us were vomiting and other issues related to food poisoning.
When I attempted to contact the location and explain what had happened I was hung up on by the manager. I've never had such issues at any restaurant.
Highly reccomend somewhere else.
Atmosphere: 1
Food: 1
Service: 1
We received the red carpet service at Red Robin! The manager heard it was a while since we visited, so we get a nice sampling of steak fries and both ranch and campfire sauces. Awesome service!
Parking: There’s an In-N-Out next door, and the parking is ahead between both restaurants. The parking can be a bit tricky to find sometimes, and there’s often traffic coming and going.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Robin Gourmet Cheeseburger, Steak Fries
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