Good salads but they need to bring back the dressing the had when they first opened I can tell the add lot of water to it it really watered down
Atmosphere: 4
Food: 5
Service: 4
Heather DAHL
Terrible customer service
Alyssa D
Put disgusting mushy cucumbers on my salad. Who in their right mind would eat this? Cucumbers should be crunchy. Top it off the employee argued with me & said the cucumbers looked fine to them. Maybe they have never had a cucumber outside of salad and go’s rotten stock. Cucumbers should be crunchy!
Atmosphere: 1
Food: 1
Service: 1
jacob cruz
It’s an ongoing thing with certain locations. I order from the app drive there and they continue to help the drive thru line first before acknowledging the walk up window. Another gentleman and I waited for them to even talk to us at the window while cars would drive up and order and receive their food before us. Very frustrating. Fix this salad and go.
Atmosphere: 5
Food: 4
Service: 1
L T
Very good food. Love their drinks and soups, but sad to see prices have gone up. Angi's Lobster's salad is even better though--fresh grilled chicken.
Atmosphere: 5
Food: 5
Service: 5
CeceliA Robinson
Experienced the best customer service today with Mark! New smile
Atmosphere: 5
Food: 5
Service: 5
Valarie W
The food quality has really gone downhill over the last few years. I used to come here all the time but they got rid of organic drinks, and have replaced some of my favorite wraps and the breakfast burrito potatoes with cheaper versions. Still the same quick service and still the healthiest fast food out there!
Atmosphere: 5
Food: 2
Service: 5
Nikki P
Absolutely WORSE location that I have ever visited. Ordered a breakfast bowl with extra potatoes and onions. I paid for extra and got barely. Called and the guy who answered was young, RUDE and didn't much care about me as a customer. I'm going back to get my money, but I will NEVER visit this location again.
Atmosphere: 3
Food: 1
Service: 1
Leo Block
All there stores, are excellent, maybe three times a week,
Atmosphere: 5
Food: 5
Service: 5
Kayla Willis
I go to this location a lot, cracks me up every time I get the same burrito and sometimes I never know what I’m going to get, I get a bacon egg and cheese every time…. Size is never the same sometimes it’s big, so small, so skinny (they used to make they good and the same size but this location seems to have a lot of turnover is it’s always changing) oh and sometimes it’s a surprise when I get the spicy cheese in it (not how it’s supposed to be).
Not sure if it’s a location issue or a salad go food supplier issue… but I got hummus the other day and when I ate it there was something chewy in it and it just taste nasty… I don’t think I’ll be able to look at hummus without tasting that awful taste
I never really have an issue with the salads, or drinks.
Love this place! The workers are always super friendly, especially Olivia! Always a great stop to pick up a yummy lunch.
Atmosphere: 5
Food: 5
Service: 5
DAN REINHART
Waited in line in drive thru for 15 minutes Salad wasn't worth the wait. Employee at Window had zero personality
Food: 2
Service: 1
Kelly Johnson
I order from salad and go twice a week and I always get the same thing. And depending on where I finish my jobs I visit locations from all over the east valley and I tend to frequent this one, so I was surprised once I had this problem today.
I always order the same thing with two creamy Greek dressings on the side. today they put the two dressings in my wrap and told me that’s normal and that’s how they always do it which this is the first time it’s ever happened to me. They were teenagers and they seemed to have fun with the idea of making me mad and getting smirks on their faces and making snide comments. There was one young gentleman, working, who told them to give me the dressing without a charge after I’d gone to my car to get money but the teenage girl and teenage boy they were rude were laughing and making their comments.
I expressed that I order twice a week from salad and go, and this has never happened to me so for them to not be accommodating was complete lack of respect for customers. They should have some kind of customer service training. I wasn’t trying to get something for free. I was trying to express how my order is every single time. The manager should be appalled at the way that place is ran. If you’re going to have younger people working like that who get their kicks on pissing customers off and seeing how far they can take it you have a serious problem. You maybe shouldn’t be managing that location either because you clearly don’t know what leadership and mentorship is. anyhow looking at the reviews it seems like this location is known for a bad customer service so I won’t be going here again.
Atmosphere: 1
Service: 1
Rob Maestas (GONZO)
Best salad joint ever
bella lewellin
I’ve only been here a handful of times and each time was okay until today! I accidentally messed up when ordering online and asked if I could change the cheese and was told it was already made and can not. Okay.. I just placed the order within a minute of driving up to the drive thru but when I worked here, we did that no issues! This location does not so that’s fine, I wasn’t going to hassle and I asked my partner if he could ask if we can get a refund instead! The girl on the mic around 2pm-3pm today said with attitude “ you want to refund an order over cheese?”. We said yes and she asked if we were going to reorder it and we said yes since we can’t have it be replaced! She told us it would mess up their inventory and I so get that! That’s why I wanted to refund and just reorder! She also did say the new black cherry drink and blackberry bramble lemonade were not available thru drive thru. Which it doesn’t specify on the app that’s it’s only walk up available. So clearly she was way more upset at us wanting a refund and seemed as if she was trying to punish us in a way which was so weird!! There was no need for that and could’ve been so rude back but I didn’t have the energy for that!! We both said yes to refund once again because this was just uncalled for and we no longer wanted to spend our money at this location. Truly no hard feelings, just didn’t appreciate such attitude when they couldn’t fix something so small either! I get not caring about losing 1 customer, I just recommend not coming here if you want an easy time for simply messing up! I hope your employees become nicer!
Good salads but they need to bring back the dressing the had when they first opened I can tell the add lot of water to it it really watered down
Atmosphere: 4
Food: 5
Service: 4
Terrible customer service
Put disgusting mushy cucumbers on my salad. Who in their right mind would eat this? Cucumbers should be crunchy. Top it off the employee argued with me & said the cucumbers looked fine to them. Maybe they have never had a cucumber outside of salad and go’s rotten stock. Cucumbers should be crunchy!
Atmosphere: 1
Food: 1
Service: 1
It’s an ongoing thing with certain locations. I order from the app drive there and they continue to help the drive thru line first before acknowledging the walk up window. Another gentleman and I waited for them to even talk to us at the window while cars would drive up and order and receive their food before us. Very frustrating. Fix this salad and go.
Atmosphere: 5
Food: 4
Service: 1
Very good food. Love their drinks and soups, but sad to see prices have gone up. Angi's Lobster's salad is even better though--fresh grilled chicken.
Atmosphere: 5
Food: 5
Service: 5
Experienced the best customer service today with Mark! New smile
Atmosphere: 5
Food: 5
Service: 5
The food quality has really gone downhill over the last few years. I used to come here all the time but they got rid of organic drinks, and have replaced some of my favorite wraps and the breakfast burrito potatoes with cheaper versions. Still the same quick service and still the healthiest fast food out there!
Atmosphere: 5
Food: 2
Service: 5
Absolutely WORSE location that I have ever visited. Ordered a breakfast bowl with extra potatoes and onions. I paid for extra and got barely. Called and the guy who answered was young, RUDE and didn't much care about me as a customer. I'm going back to get my money, but I will NEVER visit this location again.
Atmosphere: 3
Food: 1
Service: 1
All there stores, are excellent, maybe three times a week,
Atmosphere: 5
Food: 5
Service: 5
I go to this location a lot, cracks me up every time I get the same burrito and sometimes I never know what I’m going to get, I get a bacon egg and cheese every time…. Size is never the same sometimes it’s big, so small, so skinny (they used to make they good and the same size but this location seems to have a lot of turnover is it’s always changing) oh and sometimes it’s a surprise when I get the spicy cheese in it (not how it’s supposed to be).
Not sure if it’s a location issue or a salad go food supplier issue… but I got hummus the other day and when I ate it there was something chewy in it and it just taste nasty… I don’t think I’ll be able to look at hummus without tasting that awful taste
I never really have an issue with the salads, or drinks.
Food: 4
Service: 4
Restaurantji Recommends
Love this place! The workers are always super friendly, especially Olivia! Always a great stop to pick up a yummy lunch.
Atmosphere: 5
Food: 5
Service: 5
Waited in line in drive thru for 15 minutes
Salad wasn't worth the wait. Employee at Window had zero personality
Food: 2
Service: 1
I order from salad and go twice a week and I always get the same thing. And depending on where I finish my jobs I visit locations from all over the east valley and I tend to frequent this one, so I was surprised once I had this problem today.
I always order the same thing with two creamy Greek dressings on the side. today they put the two dressings in my wrap and told me that’s normal and that’s how they always do it which this is the first time it’s ever happened to me. They were teenagers and they seemed to have fun with the idea of making me mad and getting smirks on their faces and making snide comments. There was one young gentleman, working, who told them to give me the dressing without a charge after I’d gone to my car to get money but the teenage girl and teenage boy they were rude were laughing and making their comments.
I expressed that I order twice a week from salad and go, and this has never happened to me so for them to not be accommodating was complete lack of respect for customers. They should have some kind of customer service training. I wasn’t trying to get something for free. I was trying to express how my order is every single time. The manager should be appalled at the way that place is ran. If you’re going to have younger people working like that who get their kicks on pissing customers off and seeing how far they can take it you have a serious problem. You maybe shouldn’t be managing that location either because you clearly don’t know what leadership and mentorship is. anyhow looking at the reviews it seems like this location is known for a bad customer service so I won’t be going here again.
Atmosphere: 1
Service: 1
Best salad joint ever
I’ve only been here a handful of times and each time was okay until today! I accidentally messed up when ordering online and asked if I could change the cheese and was told it was already made and can not. Okay.. I just placed the order within a minute of driving up to the drive thru but when I worked here, we did that no issues! This location does not so that’s fine, I wasn’t going to hassle and I asked my partner if he could ask if we can get a refund instead! The girl on the mic around 2pm-3pm today said with attitude “ you want to refund an order over cheese?”. We said yes and she asked if we were going to reorder it and we said yes since we can’t have it be replaced! She told us it would mess up their inventory and I so get that! That’s why I wanted to refund and just reorder! She also did say the new black cherry drink and blackberry bramble lemonade were not available thru drive thru. Which it doesn’t specify on the app that’s it’s only walk up available. So clearly she was way more upset at us wanting a refund and seemed as if she was trying to punish us in a way which was so weird!! There was no need for that and could’ve been so rude back but I didn’t have the energy for that!! We both said yes to refund once again because this was just uncalled for and we no longer wanted to spend our money at this location. Truly no hard feelings, just didn’t appreciate such attitude when they couldn’t fix something so small either! I get not caring about losing 1 customer, I just recommend not coming here if you want an easy time for simply messing up! I hope your employees become nicer!
Atmosphere: 1
Food: 1
Service: 1
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