I’ve been a regular customer at the Smoothie King on Crismon Road for quite some time—mainly because it’s right across the street from my house, and I’ve tried to give them the benefit of the doubt. Unfortunately, my patience has run out.
Despite coming in often and being very clear about their own promotions—like how the third booster is supposed to be free—they almost never honor it. I’m constantly getting charged for that third booster and having to remind them to fix it. On top of that, they once offered me a free child’s smoothie but ended up charging me for it anyway and then told me they couldn’t refund it. They gave me some coupons as a consolation, but it just feels like a recurring pattern of not applying their own discounts unless I push for it.
To make matters worse, today I showed up just a minute before closing—at 5:59 p.m.—and they basically turned me away even though they weren’t officially closed yet. I get it—no one wants a last-minute customer—but the lack of flexibility just added to all the frustration.
Overall, the smoothies themselves can be okay, though the consistency varies from visit to visit. But the repeated issues with honoring their own deals and just the overall lack of customer service has really worn me down. I’m finally leaving this review because I’ve just had enough. It’s disappointing, especially for a place I’ve tried to support regularly. I don’t recommend this location at all. It feels like at this point they’re deliberately offering discounts and not applying them. The only thing consistent I’ve received at this location is terrible customer service and some bamboozling smoke show of discounts.
Atmosphere: 2
Food: 2
Service: 1
Tiffani Bonner
The cashier was awesome she helped me big time with my order
Atmosphere: 5
Food: 5
Service: 5
Colleen McGuire
Very friendly and great service 👍 Manager is great.
Rita Drobnis
Not sure who owns this franchise but I would highly recommend you take the time to go in and figure out how to make this place more efficient. Lots of scrambling around, staff did not seem to know how to make drinks. It took 20 minutes to get one smoothie.
jordan wright
The one girl that took my order I think her name was melly was freaking amazing. I was having a really bad day and she was an absolute charm and really helpful when I couldn't make up my mind on a smoothie. Big thank you to her for the pick me up 🙂
Megan Lefebvre
Both employees were horribly rude. Completely ignored by both when I came in and I was the only one in there. The guy taking my order acted like me being there and asking questions was the worst thing ever. Don’t think I’ll ever return even though my smoothie was delicious
Kaitlyn Kemper
5 people in line before me, I had my smoothie and was gone in about 15min. Smoothie is great and the girl at the window was very nice. Will come back.
Mary Ann Horsman
Love their smoothies!
Anita Derhammer
Seriously this is the worst experience I have ever had at smoothie King. I have been in line for 30 minutes. The person in front of me left the person behind me left this guy couldn’t even figure out how to scan my reward code. I don’t know what happened here, but I come here a lot, and I can’t tell you how many mad customers I have seen leave this place.
Nicholas G
I had an issue with my second visit but they took care of me.
I love Smoothie King!! Yet this location I walked in to today the greeting I got was so rude that I turned and walked out!! Be better!!
Christopher Tucker
Great place to order ahead and get right in and then out fast. Shakes are not sugary and always feel great. My personal favorite is the daily warrior.
Atmosphere: 5
Food: 5
Service: 5
Nene Hennesy
I got the banana boat, best smoothie ever!!
Atmosphere: 5
Food: 5
Service: 5
Ava Moore-Larson
Luke, yvette, payton and austin are very friendly!!!!🤗
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angel Food
Michael Basford
I had a fantastic experience at Smoothie King, and a big part of that was thanks to the employee Chloe. She was incredibly friendly and knowledgeable, helping me choose the perfect smoothie based on my preferences. The service was quick and the smoothie was delicious. Chloe's great attitude and excellent customer service definitely made my visit memorable. Highly recommend!
I’ve been a regular customer at the Smoothie King on Crismon Road for quite some time—mainly because it’s right across the street from my house, and I’ve tried to give them the benefit of the doubt. Unfortunately, my patience has run out.
Despite coming in often and being very clear about their own promotions—like how the third booster is supposed to be free—they almost never honor it. I’m constantly getting charged for that third booster and having to remind them to fix it. On top of that, they once offered me a free child’s smoothie but ended up charging me for it anyway and then told me they couldn’t refund it. They gave me some coupons as a consolation, but it just feels like a recurring pattern of not applying their own discounts unless I push for it.
To make matters worse, today I showed up just a minute before closing—at 5:59 p.m.—and they basically turned me away even though they weren’t officially closed yet. I get it—no one wants a last-minute customer—but the lack of flexibility just added to all the frustration.
Overall, the smoothies themselves can be okay, though the consistency varies from visit to visit. But the repeated issues with honoring their own deals and just the overall lack of customer service has really worn me down. I’m finally leaving this review because I’ve just had enough. It’s disappointing, especially for a place I’ve tried to support regularly. I don’t recommend this location at all. It feels like at this point they’re deliberately offering discounts and not applying them. The only thing consistent I’ve received at this location is terrible customer service and some bamboozling smoke show of discounts.
Atmosphere: 2
Food: 2
Service: 1
The cashier was awesome she helped me big time with my order
Atmosphere: 5
Food: 5
Service: 5
Very friendly and great service 👍 Manager is great.
Not sure who owns this franchise but I would highly recommend you take the time to go in and figure out how to make this place more efficient. Lots of scrambling around, staff did not seem to know how to make drinks. It took 20 minutes to get one smoothie.
The one girl that took my order I think her name was melly was freaking amazing. I was having a really bad day and she was an absolute charm and really helpful when I couldn't make up my mind on a smoothie. Big thank you to her for the pick me up 🙂
Both employees were horribly rude. Completely ignored by both when I came in and I was the only one in there. The guy taking my order acted like me being there and asking questions was the worst thing ever. Don’t think I’ll ever return even though my smoothie was delicious
5 people in line before me, I had my smoothie and was gone in about 15min. Smoothie is great and the girl at the window was very nice. Will come back.
Love their smoothies!
Seriously this is the worst experience I have ever had at smoothie King. I have been in line for 30 minutes. The person in front of me left the person behind me left this guy couldn’t even figure out how to scan my reward code. I don’t know what happened here, but I come here a lot, and I can’t tell you how many mad customers I have seen leave this place.
I had an issue with my second visit but they took care of me.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I love Smoothie King!! Yet this location I walked in to today the greeting I got was so rude that I turned and walked out!! Be better!!
Great place to order ahead and get right in and then out fast. Shakes are not sugary and always feel great. My personal favorite is the daily warrior.
Atmosphere: 5
Food: 5
Service: 5
I got the banana boat, best smoothie ever!!
Atmosphere: 5
Food: 5
Service: 5
Luke, yvette, payton and austin are very friendly!!!!🤗
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Angel Food
I had a fantastic experience at Smoothie King, and a big part of that was thanks to the employee Chloe. She was incredibly friendly and knowledgeable, helping me choose the perfect smoothie based on my preferences. The service was quick and the smoothie was delicious. Chloe's great attitude and excellent customer service definitely made my visit memorable. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Cocoa Haze
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