Order ahead for this location was turned off at 10am on January 17th, 2026… but it’s really slow at this store. Lazy baristas? This loses the store money. SM won’t be happy when they don’t get their annual bonus…
davida la
Poor service and no respect for customers
Atmosphere: 1
Food: 1
Service: 1
Azia Dixon
Brynn was extremely impressive. Her customer service is above amazing. She has such a sweet soul. Tell her Azia sent you - the lady with the refresher! Dylan welcome to the team. My drink was so good! 😊
Atmosphere: 5
Food: 5
Service: 5
Rebecca
I don't know if it's because I had enough stars to cover my drink or if someone just thought I wanted a giant cup of ice, but I literally got three good swigs out of my coffee. The person working the drive through was pleasant which was better than my previous experience here. Today was my last visit to Starbucks. I attached the before and after pics - took me less than one minute to drink this entire coffee.
Food: 1
Service: 5
MAGA, DOGE ICE \u0026 KIRK
Lady working the drive thru this morning was very nice and made an excellent caramel macciato for me 😋👌perfecto
Atmosphere: 5
Food: 5
Service: 5
William Veres
The barista that helped me was friendly and amazing. I wish I remembered his name. Great fast service.
Atmosphere: 5
Food: 5
Service: 5
Tina Mann
The coffee beverages and food items are always excellent. I’m a big coffee lover and Starbucks fits the bill every time. The staff is fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jenna Gamez Noah
Let's just start off with I've been having the worst week ever with my mother's sick with meningitis and me working a full-time job having a newborn baby and three other kids to take care of I literally just feel so defeated well I just rolled through to get me a coffee cuz for once I have a day off and I literally left my debit card at the freaking gas station and the other side of Scottsdale these girls were so sweet as I was breaking down and totally gifted me a coffee and also added a cake pop in for the baby while she's one years old I just want to say thank you so much that made my absolute day people just don't do that anymore and I really needed that this morning crew is everything and some I literally appreciate the hell out of all of them they are always amazing! !keep shining girls we see you
Atmosphere: 5
Food: 5
Service: 5
Châu Lê
Drink so bad I am Oder 4scoop matcha and see not look like matcha in my drink
Matthew P
Awesome Starbucks with outlets, leather comfortable seating and outdoor seating. Love this place.
I find this Starbucks extremely disappointing especially compared to other locations. There acceptable level of service is less than acceptable (I’m not even someone who thinks the customer is always right, in fact the opposite is true. They’re just rude at this location).
Raven De La Croix
Friendly and efficient
Lenny Smyth
I normally have a pleasant experience at this location. Not recently. and not today. Don’t go in there if you need to charge your phone, And your phone is your primary form of payment. Oh, and also don’t be an undesirable demographic. I think that’s probably most important.
I was pressured the moment I walked in the door to order or get out. I had to charge my phone. that’s gonna take at least 20 minutes.
Even more telling though, I counted four other people in the Immediate vicinity, either drinking water or nothing at all (don’t worry I took photos) And I watched them sit down. So only I was targeted. I can assume why.
There was a time when Starbucks had a social conscience. Which is part of the reason I’ve given them tens of thousands of dollars over 2 1/2 decades. None of that means anything though when the zoomer despises the unemployed in her store.
I can’t fathom what compels someone to identify with, and then emulate, the cast of mean girls or, the snooty ladies from the dress shop in Pretty Woman.
No wonder you can’t keep stores open. I’ll be forwarding this experience to corporate.
Lesa McCarter
This Starbucks still has a lounge, where you can sit inside and outside!
Scott Limario
Don’t say you’re open and then refuse to make drinks when someone shows up before you close. If you don’t want to work until close, close early. Poor management.
Order ahead for this location was turned off at 10am on January 17th, 2026… but it’s really slow at this store. Lazy baristas? This loses the store money. SM won’t be happy when they don’t get their annual bonus…
Poor service and no respect for customers
Atmosphere: 1
Food: 1
Service: 1
Brynn was extremely impressive. Her customer service is above amazing. She has such a sweet soul. Tell her Azia sent you - the lady with the refresher! Dylan welcome to the team. My drink was so good! 😊
Atmosphere: 5
Food: 5
Service: 5
I don't know if it's because I had enough stars to cover my drink or if someone just thought I wanted a giant cup of ice, but I literally got three good swigs out of my coffee. The person working the drive through was pleasant which was better than my previous experience here. Today was my last visit to Starbucks. I attached the before and after pics - took me less than one minute to drink this entire coffee.
Food: 1
Service: 5
Lady working the drive thru this morning was very nice and made an excellent caramel macciato for me 😋👌perfecto
Atmosphere: 5
Food: 5
Service: 5
The barista that helped me was friendly and amazing. I wish I remembered his name. Great fast service.
Atmosphere: 5
Food: 5
Service: 5
The coffee beverages and food items are always excellent. I’m a big coffee lover and Starbucks fits the bill every time. The staff is fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Let's just start off with I've been having the worst week ever with my mother's sick with meningitis and me working a full-time job having a newborn baby and three other kids to take care of I literally just feel so defeated well I just rolled through to get me a coffee cuz for once I have a day off and I literally left my debit card at the freaking gas station and the other side of Scottsdale these girls were so sweet as I was breaking down and totally gifted me a coffee and also added a cake pop in for the baby while she's one years old I just want to say thank you so much that made my absolute day people just don't do that anymore and I really needed that this morning crew is everything and some I literally appreciate the hell out of all of them they are always amazing! !keep shining girls we see you
Atmosphere: 5
Food: 5
Service: 5
Drink so bad I am Oder 4scoop matcha and see not look like matcha in my drink
Awesome Starbucks with outlets, leather comfortable seating and outdoor seating. Love this place.
Restaurantji Recommends
I find this Starbucks extremely disappointing especially compared to other locations. There acceptable level of service is less than acceptable (I’m not even someone who thinks the customer is always right, in fact the opposite is true. They’re just rude at this location).
Friendly and efficient
I normally have a pleasant experience at this location. Not recently. and not today. Don’t go in there if you need to charge your phone, And your phone is your primary form of payment.
Oh, and also don’t be an undesirable demographic. I think that’s probably most important.
I was pressured the moment I walked in the door to order or get out. I had to charge my phone. that’s gonna take at least 20 minutes.
Even more telling though, I counted four other people in the Immediate vicinity, either drinking water or nothing at all (don’t worry I took photos) And I watched them sit down. So only I was targeted. I can assume why.
There was a time when Starbucks had a social conscience. Which is part of the reason I’ve given them tens of thousands of dollars over 2 1/2 decades. None of that means anything though when the zoomer despises the unemployed in her store.
I can’t fathom what compels someone to identify with, and then emulate, the cast of mean girls or, the snooty ladies from the dress shop in Pretty Woman.
No wonder you can’t keep stores open. I’ll be forwarding this experience to corporate.
This Starbucks still has a lounge, where you can sit inside and outside!
Don’t say you’re open and then refuse to make drinks when someone shows up before you close. If you don’t want to work until close, close early. Poor management.
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