Love my baristas at crismon and southern. So friendly and such a nice clean and big lobby.
Atmosphere: 5
Food: 5
Service: 5
Caine Peterson
There was a misunderstanding , They have happily took care of it no negative vibe not sure it was that I wasn't clear or the headset didn't pick up the order right either way go they handed me the drink I noticed it was the wrong size they promptly fixed it cheerfully Seem like sincere smiles where sometimes you would get that negative vibe so again I appreciate the staff this morning on the 1st day of the New Year taking care of me right
Atmosphere: 5
Food: 5
Service: 5
Rajeev Kumar
Poor service employees are busy talking to friends or just rooming around. Trash is over flowing dirty bathrooms …took 20 mins for one bagel n coffee. Over 6 people on the counter and 4 customers in the store but still it took them 20 mins
Atmosphere: 1
Food: 4
Service: 1
raven seepie
Just finished going through the drive thru. I ordered drink with soy milk as always and they ended up not using soy and I took a few sips and realized it’s not soy. I have severe reactions to dairy, my whole day is going to be a mess now. I went back inside to get my drink re-made they ended up fixing it. No apology mind you. So I asked to speak to a manager and instantly you could see the look on her face change as if this was about to be a huge inconvenience to her… So I told her I didn’t want to make anything a big deal, can she make sure people are putting in the special orders correctly people can be highly reactive. Her response was “oh she’s new” zero apologies still. in my mind I’m thinking isn’t that more of a reason to keep an eye on people if they’re training… Also mentioned everytime I come you have to constantly repeat yourself over the speaker, thinking maybe they had an issue with the speaker. “She said it’s to close to the road”… No apologies, not even bare minimum service. Seems like they really don’t care at all. I spend lots of $ here and I’m done
Kirstie Merced
Best Starbucks around!
Atmosphere: 5
Food: 5
Service: 5
v33r_
I'm a big Starbucks fan but this location is really hit or miss. Between the strikes, the drive thru closures, and the locked doors, it's frustrating. If the employees are unhappy, they should find another job instead of making customers suffer. They should take their concerns to corporate or HR, not take it out on the customers by refusing drive thru orders or locking the doors.
Yasmin
LOVE the pesto tomato mozzarella sandwich and butter croissants!
Atmosphere: 4
Food: 5
Service: 4
Richard Nakatani
Unfortunately the worst Starbucks I have ever consistently purchased from. They decide when they want to close the inside and just do drive through only. Mobile order is not available much of the time even during slow Periods. This Starbucks has gone rogue. The GM should be questioned about their ability to run a successful operation.
Atmosphere: 1
Food: 3
Service: 1
Keith N
Its only a drive-thru. The lobby is almost never open because of staffing issues.
Atmosphere: 1
Food: 1
Service: 1
Whitney Vickman
All time favorite Starbucks location!! They always make my drink right, they're super nice to me and my kiddos, the store is always clean and they have a cute little take-one-leave-one library.
Spacious cafe, great for working or meeting with a couple friends. Outdoor seating is wonderful too. Staff is either so kind and accommodating, or neutral. I go back to this cafe for the layout and seating available, as well as its location since it's not far from the highway but away enough from traffic.
Atmosphere: 5
Food: 5
Service: 4
Mellisa Johnson
No one ever greets you, or acknowledges your existence. I go daily, order again in the afternoon. 75% of the time the order ahead is off, or the lobby is closed, or closed all together. I've been a very loyal starbucks purchaser for many years, I travel everywhere and this location is the worst. When u spend 40+ a day... u should atleast acknowledge people.
Service: 1
Brittany Lane
I stop here most mornings before work. The staff are always welcoming and the service is quick😆🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Paige Henrich
I go to this Starbucks almost everyday as its convenient for me to just hop on the freeway right after to go to work. I order the same drink everytime, and everytime my drink is made differently. Im not one for confrontation with stuff like this & ive taken my drink as is plenty of times, but the few times ive told them it does not taste good or its mostly all whipped cream, ive gotten attitude in return sometimes. Theres a couple girls there that i really like and they know my order, but not sure why the drink can either taste amazing or like watered down espresso with absolutely no sweet flavor. The cost of coffee these days is too much to be inconsistent with how its being made... im also a big tipper but why tip for service before you receive it and it doesnt even turn out to be good.
Mike Davids
OMG. I've been to a lot of pretentious Starbucks before. But this one is the absolute worst. I have never in my life walked into a business in Arizona in over 100° heat and been declined wateroday that happened. I think it's just because I appear homeless. It's just very brutal and quite presumptuous .and to Uthink I'm actually going to a different Starbucks to deliver a commissioned piece of art that one of their managers 7ô from me. I have no illusions about the way I look. But does it justify turning down water on a hot day.
Love my baristas at crismon and southern. So friendly and such a nice clean and big lobby.
Atmosphere: 5
Food: 5
Service: 5
There was a misunderstanding , They have happily took care of it no negative vibe not sure it was that I wasn't clear or the headset didn't pick up the order right either way go they handed me the drink I noticed it was the wrong size they promptly fixed it cheerfully Seem like sincere smiles where sometimes you would get that negative vibe so again I appreciate the staff this morning on the 1st day of the New Year taking care of me right
Atmosphere: 5
Food: 5
Service: 5
Poor service employees are busy talking to friends or just rooming around. Trash is over flowing dirty bathrooms …took 20 mins for one bagel n coffee. Over 6 people on the counter and 4 customers in the store but still it took them 20 mins
Atmosphere: 1
Food: 4
Service: 1
Just finished going through the drive thru. I ordered drink with soy milk as always and they ended up not using soy and I took a few sips and realized it’s not soy. I have severe reactions to dairy, my whole day is going to be a mess now. I went back inside to get my drink re-made they ended up fixing it. No apology mind you. So I asked to speak to a manager and instantly you could see the look on her face change as if this was about to be a huge inconvenience to her… So I told her I didn’t want to make anything a big deal, can she make sure people are putting in the special orders correctly people can be highly reactive. Her response was “oh she’s new” zero apologies still. in my mind I’m thinking isn’t that more of a reason to keep an eye on people if they’re training… Also mentioned everytime I come you have to constantly repeat yourself over the speaker, thinking maybe they had an issue with the speaker. “She said it’s to close to the road”… No apologies, not even bare minimum service. Seems like they really don’t care at all. I spend lots of $ here and I’m done
Best Starbucks around!
Atmosphere: 5
Food: 5
Service: 5
I'm a big Starbucks fan but this location is really hit or miss. Between the strikes, the drive thru closures, and the locked doors, it's frustrating. If the employees are unhappy, they should find another job instead of making customers suffer. They should take their concerns to corporate or HR, not take it out on the customers by refusing drive thru orders or locking the doors.
LOVE the pesto tomato mozzarella sandwich and butter croissants!
Atmosphere: 4
Food: 5
Service: 4
Unfortunately the worst Starbucks I have ever consistently purchased from. They decide when they want to close the inside and just do drive through only. Mobile order is not available much of the time even during slow Periods. This Starbucks has gone rogue. The GM should be questioned about their ability to run a successful operation.
Atmosphere: 1
Food: 3
Service: 1
Its only a drive-thru. The lobby is almost never open because of staffing issues.
Atmosphere: 1
Food: 1
Service: 1
All time favorite Starbucks location!! They always make my drink right, they're super nice to me and my kiddos, the store is always clean and they have a cute little take-one-leave-one library.
Restaurantji Recommends
Spacious cafe, great for working or meeting with a couple friends. Outdoor seating is wonderful too. Staff is either so kind and accommodating, or neutral. I go back to this cafe for the layout and seating available, as well as its location since it's not far from the highway but away enough from traffic.
Atmosphere: 5
Food: 5
Service: 4
No one ever greets you, or acknowledges your existence. I go daily, order again in the afternoon. 75% of the time the order ahead is off, or the lobby is closed, or closed all together. I've been a very loyal starbucks purchaser for many years, I travel everywhere and this location is the worst.
When u spend 40+ a day... u should atleast acknowledge people.
Service: 1
I stop here most mornings before work. The staff are always welcoming and the service is quick😆🫶🏼
Atmosphere: 5
Food: 5
Service: 5
I go to this Starbucks almost everyday as its convenient for me to just hop on the freeway right after to go to work. I order the same drink everytime, and everytime my drink is made differently. Im not one for confrontation with stuff like this & ive taken my drink as is plenty of times, but the few times ive told them it does not taste good or its mostly all whipped cream, ive gotten attitude in return sometimes. Theres a couple girls there that i really like and they know my order, but not sure why the drink can either taste amazing or like watered down espresso with absolutely no sweet flavor. The cost of coffee these days is too much to be inconsistent with how its being made... im also a big tipper but why tip for service before you receive it and it doesnt even turn out to be good.
OMG. I've been to a lot of pretentious Starbucks before. But this one is the absolute worst. I have never in my life walked into a business in Arizona in over 100° heat and been declined wateroday that happened. I think it's just because I appear homeless. It's just very brutal and quite presumptuous .and to Uthink I'm actually going to a different Starbucks to deliver a commissioned piece of art that one of their managers 7ô from me. I have no illusions about the way I look. But does it justify turning down water on a hot day.
Atmosphere: 1
Food: 1
Service: 1
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