Terrible customer service, veggies look freezer burnt, the employees will use your Subway MVP rewards when you asked them not to, and then turn around and act like they have no idea how the money came off. I like to save my points for rainy days,
Tashina Endsley
After my son’s procedure at banner he wanted one place this was the friendliest cleanest loved the vibe both worker had definitely will be coming back on our next visit
Kid-friendliness: She was able to get my son to answer she was patient with him
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Jasmine Clark
The staff was very nice and helpful the Store Manager Kimberly was very welcoming I order 3 foot long steak and cheese subs and the food was delicious and fresh the store was clean and very organized.. I will be retuning
Atmosphere: 5
Food: 5
Service: 5
henry
I came in and Kimberly greeted me with so much joy. She was also pretty hasty making my somewhat complicated sandwich! I think that her positivity made my food taste amazing.
Atmosphere: 5
Food: 5
Service: 5
Brandon Griffith
I cant even say the atmosphere gets 2 starts because i was not in the store. I ordered delivery doordash. The online ordering doesnt have buffalo sauce option. So i wanted to call the store to inform them i would like that on my sub. Called 11x nobody answers. After being upset and accepting im not getting buffalo sauce i prepare to eat my sub they sent. I open it up and it doesnt even have the right bread i asked. And if that wasnt enough my. Sub wasnt even toased as i had asked. This location has to be the worst service ive had ever. Kindly get new staff or retrain the ones you have.
Atmosphere: 2
Food: 1
Service: 1
Chris Webb
I paid $27+ dollars for a footlong and a six inch sub. The bread was absolutely terrible. Had to of been sitting there all day. I contacted the subway and got a sorry for the GM of this location with absolutely no consideration the sandwiches were pretty much inedible without flaking off all the actual bread
Atmosphere: 1
Food: 1
Service: 1
Mark Slemons
I'm not sure where all of the negative reviews are coming from. Ordered 12 meal boxes for a business lunch today and not only was the order EXACTLY as requested, but Manager and Associate were both extremely polite, helpful, and the store was spotless. Sincerely appreciated not having to sweat my order being correct. I didn't place it until almost 6P on Monday, and it was ready to go as requested for 11:30A pickup on Tuesday. No complaints and will absolutely be coming back again. Thank you!
Well not be coming back to this place, only one elderly person working, ordered 2 fl cold cuts when got home and unwrap them all the meat was bologna!!
Atmosphere: 1
Food: 1
Service: 2
Shyla Reed
Just went there. And ended up walking out without paying for my sub. When putting the veggies on my sub the lady helping me. Linda got mad when I asked for more spinach. And throw the spinach on there. When saying we didnt need the extra flare she got pissed. And when we asked for her name she just started pointing at her name tag.
Atmosphere: 1
Service: 1
Jack Hill
Place an order online. Got charged for it. But they couldn’t locate the receipt. I explained the situation and showed the worker the transaction on both my banking app and Apple Pay notifications. He called his manager who told me I needed to cancel it in the app and place it again. App had no way to cancel. It’s not my job to process the orders. Definitely not going back again
Preston helped us out today . Made us good subs and was nice. Thank you Preston for taking our order today 💯
Atmosphere: 5
Food: 5
Service: 5
Skizm
Staff isn't friendly, sandwiches are overpriced, and they don't even offer the classic sandwiches and make you buy the overpriced hero sandwiches with all the premium toppings even if you don't want them.
Atmosphere: 1
Food: 2
Service: 1
Kayla Bear
I work next door. Usually come here to get food when I work a long shift and take my lunch break. Normally I don't have a problem, but the new girl they hired took up most of my lunch break today (10/18, around 2:30ish) arguing with me over whether she charged me or not. I wanted to do a simple cash-and-card transaction (partial cash payment and the rest on card) and she charged my card for the cash I gave her, which I showed her a card statement of, but she refused to listen and insisted she hadn't done anything. I left without my meal and probably won't be coming back if I see that she's there. Last time she helped me, I got the wrong bread, and I was willing to overlook that, but this is ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Cameron Ohoro
Were nice, but wouldnt honor my valid coupon due to it not having a bar code and not wanting to put it in manually
Juliette Betancur
Sandwich was good, service was okay, I usually never have a problem with subway. But this time, I got a 6 inch sandwich, and they charged me for a foot long, and I was in a hurry, so I didn't see until I got home. I tried calling them to see if I could get a return for the money I was upcharged, AND THEY DONT ANSWER THE PHONE AT ALL. I've tried calling about 10 times now and not a single answer, and it has been different days I've called at different times. I live far away from this location, so it's annoying they can't answer.
Terrible customer service, veggies look freezer burnt, the employees will use your Subway MVP rewards when you asked them not to, and then turn around and act like they have no idea how the money came off. I like to save my points for rainy days,
After my son’s procedure at banner he wanted one place this was the friendliest cleanest loved the vibe both worker had definitely will be coming back on our next visit
Kid-friendliness: She was able to get my son to answer she was patient with him
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
The staff was very nice and helpful the Store Manager Kimberly was very welcoming I order 3 foot long steak and cheese subs and the food was delicious and fresh the store was clean and very organized.. I will be retuning
Atmosphere: 5
Food: 5
Service: 5
I came in and Kimberly greeted me with so much joy. She was also pretty hasty making my somewhat complicated sandwich! I think that her positivity made my food taste amazing.
Atmosphere: 5
Food: 5
Service: 5
I cant even say the atmosphere gets 2 starts because i was not in the store. I ordered delivery doordash. The online ordering doesnt have buffalo sauce option. So i wanted to call the store to inform them i would like that on my sub. Called 11x nobody answers. After being upset and accepting im not getting buffalo sauce i prepare to eat my sub they sent. I open it up and it doesnt even have the right bread i asked. And if that wasnt enough my. Sub wasnt even toased as i had asked. This location has to be the worst service ive had ever. Kindly get new staff or retrain the ones you have.
Atmosphere: 2
Food: 1
Service: 1
I paid $27+ dollars for a footlong and a six inch sub. The bread was absolutely terrible. Had to of been sitting there all day. I contacted the subway and got a sorry for the GM of this location with absolutely no consideration the sandwiches were pretty much inedible without flaking off all the actual bread
Atmosphere: 1
Food: 1
Service: 1
I'm not sure where all of the negative reviews are coming from. Ordered 12 meal boxes for a business lunch today and not only was the order EXACTLY as requested, but Manager and Associate were both extremely polite, helpful, and the store was spotless. Sincerely appreciated not having to sweat my order being correct. I didn't place it until almost 6P on Monday, and it was ready to go as requested for 11:30A pickup on Tuesday. No complaints and will absolutely be coming back again. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cookies, Potato Chip
Well not be coming back to this place, only one elderly person working, ordered 2 fl cold cuts when got home and unwrap them all the meat was bologna!!
Atmosphere: 1
Food: 1
Service: 2
Just went there. And ended up walking out without paying for my sub. When putting the veggies on my sub the lady helping me. Linda got mad when I asked for more spinach. And throw the spinach on there. When saying we didnt need the extra flare she got pissed. And when we asked for her name she just started pointing at her name tag.
Atmosphere: 1
Service: 1
Place an order online. Got charged for it. But they couldn’t locate the receipt. I explained the situation and showed the worker the transaction on both my banking app and Apple Pay notifications. He called his manager who told me I needed to cancel it in the app and place it again. App had no way to cancel. It’s not my job to process the orders. Definitely not going back again
Restaurantji Recommends
Preston helped us out today . Made us good subs and was nice. Thank you Preston for taking our order today 💯
Atmosphere: 5
Food: 5
Service: 5
Staff isn't friendly, sandwiches are overpriced, and they don't even offer the classic sandwiches and make you buy the overpriced hero sandwiches with all the premium toppings even if you don't want them.
Atmosphere: 1
Food: 2
Service: 1
I work next door. Usually come here to get food when I work a long shift and take my lunch break. Normally I don't have a problem, but the new girl they hired took up most of my lunch break today (10/18, around 2:30ish) arguing with me over whether she charged me or not. I wanted to do a simple cash-and-card transaction (partial cash payment and the rest on card) and she charged my card for the cash I gave her, which I showed her a card statement of, but she refused to listen and insisted she hadn't done anything. I left without my meal and probably won't be coming back if I see that she's there. Last time she helped me, I got the wrong bread, and I was willing to overlook that, but this is ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Were nice, but wouldnt honor my valid coupon due to it not having a bar code and not wanting to put it in manually
Sandwich was good, service was okay, I usually never have a problem with subway. But this time, I got a 6 inch sandwich, and they charged me for a foot long, and I was in a hurry, so I didn't see until I got home. I tried calling them to see if I could get a return for the money I was upcharged, AND THEY DONT ANSWER THE PHONE AT ALL. I've tried calling about 10 times now and not a single answer, and it has been different days I've called at different times. I live far away from this location, so it's annoying they can't answer.
Atmosphere: 3
Food: 4
Service: 1
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