Subway

2753 E Broadway Rd Suite A103, Mesa
(480) 834-9400

Recent Reviews

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793amosa

When we ordered the Subway Club, the employee told us we would be charged an extra $2.49 for the roast beef on the sandwich. We questioned her and explained that the menu shows roast beef is a standard ingredient in the sandwich and included in the price. She told us that she was told to charge extra for the roast beef and that she was not allowed to substitute turkey for the roast beef at the regular menu price. It was a dead end, so we changed our order to the Elite Chicken Bacon Ranch. Then she told us that bacon on the Elite Chicken Bacon Ranch would cost us an extra $2.49. What? If we wanted the Elite Chicken Bacon Ranch at the menu price it wouldn't include bacon? Bacon is even in the name of the sandwich. We were so frustrated that we left the restaurant without a sandwich. The owner of this restaurant is ripping off Subway customers. Which is probably the reason this Subway location has by far the lowest Yelp and Google reviews of any Subway around.

AI Generated

When we ordered the Subway Club, the employee told us we would be charged an extra $2.49 for the roast beef on the sandwich. We questioned her and explained that the menu shows roast beef is a standard ingredient in the sandwich and included in the price. She told us that she was told to charge extra for the roast beef and that she was not allowed to substitute turkey for the roast beef at the regular menu price. It was a dead end, so we changed our order to the Elite Chicken Bacon Ranch. Then she told us that bacon on the Elite Chicken Bacon Ranch would cost us an extra $2.49. What? If we wanted the Elite Chicken Bacon Ranch at the menu price it wouldn't include bacon? Bacon is even in the name of the sandwich. We were so frustrated that we left the restaurant without a sandwich. The owner of this restaurant is ripping off Subway customers. Which is probably the reason this Subway location has by far the lowest Google reviews of any Subway around.

Atmosphere: 1

Food: 1

Service: 1

Tim Gleason

I ordered double meat only got seven pieces of salami nine pieces of pepperoni obviously this lady does not know how to make a sandwich I had to completely take the sandwich completely apart when I got home and remake it because it was just impossible to eat terrible experience I will never go back to this location

Atmosphere: 1

Food: 1

Service: 1

KD Dunlap

Just left their location I wish I could give them zero stars . Terrible customer service not a welcome place for me or kind

Susi K.

I can just agree with a lot of other people with low ratings. Very rude. Not customer friendly. Won't take any Subway coupons.

Atmosphere: 1

Food: 1

Service: 1

Sabrina Mitchell

Great food great people just kinda cramped and hard to navigate.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Potato Chip, Oven Roasted Turkey, Chocolate Chip Cookie

Joe Mccain

Refused to serve store was already locked at 9:20pm 10 minutes before close

Service: 1

Roseann Volk

Very clean ! However rudest couple , no smiles and I've yet to see them slice ant meat in front of me is how all the other fresh sub shops that slice there own.

Atmosphere: 5

Food: 2

Service: 2

Recommended dishes: Black Forest Ham

Miika Cado

The way the staff treated my partner tonight was unbelievably unprofessional and rude. The person fixing the sandwiches had the worst attitude ever and snapped at my partner for asking to make sure they grabbed the correct bread because it looked like the wrong one. The other staff member was mopping around my partner instead of allowing just a few minutes for us to get out of their way. What would’ve happened if he slipped and fell because you were impatient and wouldn’t stop mopping at his feet? Plus you’re just creating more work for yourself because anywhere he stepped would leave marks on the wet floor. Staff was getting ready to close EARLY instead of waiting for the correct posted time. Change your hours if this is how your staff treats people an hour and a half before closing.The steak meat was off tasting compared to other locations and they wouldn’t accept our coupon for the standard build your own steak and cheese, every other location ONLY EXCLUDES THE PRO SERIES, this location has some extreme restrictions on the coupons we receive in the mail. Very misleading. Truly the most unprofessional subway experience ever.

Atmosphere: 1

Food: 1

Service: 1

Christine Scoville

Very small sign about coupon acceptance! I ordered a 6 inch only to find out my coupon didn't cover it.

Atmosphere: 2

Food: 4

Service: 5

Topsy Krett

Scam artist store.Haven't eaten my sandwich yet, but I was over charged and they tried to defend it for 5 mins before trying to give me 1 dollar from below the counter which I refused. Meatball sub, add a portion of turkey on the side and a bottle of tea. 19 dollars.Was charged for a turkey sub add meatball. 4 dollar charge for the added turkey and the turkey sub is a dollar more than the meatball. She said they always do that by the way so I recommend never coming and supporting SCAMMERS

Service: 1

megan watson

DO NOT COME HERE!!!! WORST SERVICE EVER !! THE GUY HAS THE WORST ATTITUDE AND ZERO CUSTOMER SERVICE !!!!!!

Atmosphere: 1

Food: 1

Service: 1

Daniel Andrews

The owner (apparently) would not honor the Subway coupon for a Subway Club. It was not excluded on the coupon but he still would not accept the coupon. He told me to pay full price. I told him to honor the coupon or throw it away. I walked out. I'm reporting him to Corporate.

Atmosphere: 1

Service: 1

John Bonifas

My lunch place

Atmosphere: 1

Food: 5

Service: 4

Amy N

Store was clean. Every time we visit this location the staff are always very nice. We drive out of our way to this one, as the one closest to us always runs out of bread by dinnertime.

Atmosphere: 5

Food: 5

Service: 5

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