Worst Subway ownership I've seen, they won't even honor any online promo codes via the app, very cheap and need new responsible ownership ASAP
Robert Schumaker
I picked up two 12-inch breakfast subs. They were double meat and double cheese. He charged me 38.00. After arriving home I went online and ordered the same sandwiches and they were $24. I was cheated out of $14.. I will never go back to this subway.
Atmosphere: 1
Food: 4
Service: 3
Servant Of The Lord
I need to start off by saying this location is always clean and they have a full case of fresh cookies and their vegetables look good. The only reason I didn’t give it five stars because everyone except for the older male owner act like someone has a gun to their head and they’re miserable to be there it makes it an uncomfortable experience. There definitely not no customer service whatsoever couldn’t break a smile on either one of the ladies faces
Carter Trost
I’ve been coming to this location for a while because it’s relatively close to my work, so I was upset to hear my girlfriend tell me about how she was treated by the employees. Today when she went in to get 2 sandwiches, the person working the counter was very hostile and didn’t seem like they even cared to be there. They then refused to put certain items on the subs, refused to give her a receipt, and wrapped the subs so loosely the wrapping had almost fallen off by the time she got to work. I’m hoping to come back soon and have a better experience, but if it’s like this again I’m afraid I’ll have to find a new location.
Atmosphere: 2
Food: 3
Service: 1
Matt Gangola
This store was listed as a participant in a promotion for a $6.99 footlong sub. On 8-20, my wife place an order, and when she went to pick up her order, they told her that the order had been cancelled and offered no explaination. I contacted the Corporate office and was given this explaination:
"Hello - We want to take a moment to thank you for contacting us and to extend our apologies for the less than ideal experience that you had in one of our restaurants. We understand that your recent online order was cancelled unexpectedly. At the time when your order was placed, the individual location decided to no longer participate in the promotion that was applied to your order. All Subway® locations are individually owned and operated. Pricing, promotions and the acceptance of coupons may vary from location to location. At Subway®, our goal is to meet or exceed expectations for every guest, every time. We know that we have let you down, and for that, our team at Subway® is sorry. We are continuously looking for ways to improve our restaurant experience for guests, and your valuable feedback has been shared with the restaurant management. In a separate email, we have issued a $12 eGift Subway® card for you to use towards a future order online or in store. Instructions of use will also be included with the gift card. Thank you for choosing Subway®. Sincerely, The Subway® Guest Care Team"
Use caution if you see this store listed as a participant in ANY promotion. Buyer Beware...
Oso Locon
I brought a coupon advertised and they told me they don't accept them for steak and cheese and they don't take any of the rest of the coupons subway give out
Atmosphere: 1
Food: 1
Service: 1
Derreck Kasper
I haven't been back to this Subway in a very long time because it's not a good value anymore and is unaffordable. What would bring me back into your store is lowering your prices. Until you do that, I'm okay with never visiting another subway again.
Atmosphere: 1
Food: 1
Service: 1
Sarah P
Food tastes good and the store is clean which is why I gave it 2 stars. This location is weird about honoring coupons.. they’ll take some but not others and limit the type of sandwiches you can get with the coupons. After we ordered all our sandwiches the person who was checking us out informed us we could only use 1 coupon per transaction. I was like great so can we please do 3 separate transactions between the 2 of us and she told us no. Would have been nice to know at the very beginning of our ordering when we were clearly holding 3 coupons. I wondered why this location is always dead and I suppose that’s why!!
Atmosphere: 3
Food: 4
Service: 2
Eric Albany
$70 for 3 sandwiches is absolutely insane. I could've gone out to a nice restaurant for that price. I don't think I'll be back.
Mariann Wilson
The young lady wasn't very friendly kinda rude in her own way too pushy for me to get what I ordered and get out that's how I feel sandwich was OK they really need to work on FRESH LETTUCE and that's about every subway I've ever stepped foot in around mesa AZ u pay lot for FRESH food....
Walked in to employees arguing in the back. Did not bother to come out to wait on us. Walked out.
C T
Location doesn’t accept coupons for some reason. Food didn’t look fresh anyways.
Ryan Oliver Blakesslee Sr
Good food. Clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Rocky Felix
Coupons are wasted here. Never going back. Worst sandwich ever.
Atmosphere: 1
Food: 1
Service: 1
Maria Marco
Rudest subway experience in my life. The woman that was working there today, 1/21, at 2:30, was the rudest Subway employee Ive encountered. When we walked in she was standing by the resgiser, working on something. She didn't bother to walk over to us. From the register she said "Can I help you?" , in the most irritated tone. I told her I was going to eant 3 subs, and she cuts me off (as she proceeds to walk over to us) saying "we dont take coupons here", not trying to hide her annoyed demeanor at all.Whyyyyyyy work in a place where you have to interact with people if you cannot handle people to begin with??!!! Go work from home, doing data entry or something!
Worst Subway ownership I've seen, they won't even honor any online promo codes via the app, very cheap and need new responsible ownership ASAP
I picked up two 12-inch breakfast subs. They were double meat and double cheese. He charged me 38.00. After arriving home I went online and ordered the same sandwiches and they were $24. I was cheated out of $14.. I will never go back to this subway.
Atmosphere: 1
Food: 4
Service: 3
I need to start off by saying this location is always clean and they have a full case of fresh cookies and their vegetables look good. The only reason I didn’t give it five stars because everyone except for the older male owner act like someone has a gun to their head and they’re miserable to be there it makes it an uncomfortable experience.
There definitely not no customer service whatsoever couldn’t break a smile on either one of the ladies faces
I’ve been coming to this location for a while because it’s relatively close to my work, so I was upset to hear my girlfriend tell me about how she was treated by the employees. Today when she went in to get 2 sandwiches, the person working the counter was very hostile and didn’t seem like they even cared to be there. They then refused to put certain items on the subs, refused to give her a receipt, and wrapped the subs so loosely the wrapping had almost fallen off by the time she got to work. I’m hoping to come back soon and have a better experience, but if it’s like this again I’m afraid I’ll have to find a new location.
Atmosphere: 2
Food: 3
Service: 1
This store was listed as a participant in a promotion for a $6.99 footlong sub. On 8-20, my wife place an order, and when she went to pick up her order, they told her that the order had been cancelled and offered no explaination. I contacted the Corporate office and was given this explaination:
"Hello -
We want to take a moment to thank you for contacting us and to extend our apologies for the less than ideal experience that you had in one of our restaurants.
We understand that your recent online order was cancelled unexpectedly. At the time when your order was placed, the individual location decided to no longer participate in the promotion that was applied to your order. All Subway® locations are individually owned and operated. Pricing, promotions and the acceptance of coupons may vary from location to location. At Subway®, our goal is to meet or exceed expectations for every guest, every time. We know that we have let you down, and for that, our team at Subway® is sorry.
We are continuously looking for ways to improve our restaurant experience for guests, and your valuable feedback has been shared with the restaurant management.
In a separate email, we have issued a $12 eGift Subway® card for you to use towards a future order online or in store. Instructions of use will also be included with the gift card.
Thank you for choosing Subway®.
Sincerely,
The Subway® Guest Care Team"
Use caution if you see this store listed as a participant in ANY promotion. Buyer Beware...
I brought a coupon advertised and they told me they don't accept them for steak and cheese and they don't take any of the rest of the coupons subway give out
Atmosphere: 1
Food: 1
Service: 1
I haven't been back to this Subway in a very long time because it's not a good value anymore and is unaffordable. What would bring me back into your store is lowering your prices. Until you do that, I'm okay with never visiting another subway again.
Atmosphere: 1
Food: 1
Service: 1
Food tastes good and the store is clean which is why I gave it 2 stars. This location is weird about honoring coupons.. they’ll take some but not others and limit the type of sandwiches you can get with the coupons. After we ordered all our sandwiches the person who was checking us out informed us we could only use 1 coupon per transaction. I was like great so can we please do 3 separate transactions between the 2 of us and she told us no. Would have been nice to know at the very beginning of our ordering when we were clearly holding 3 coupons. I wondered why this location is always dead and I suppose that’s why!!
Atmosphere: 3
Food: 4
Service: 2
$70 for 3 sandwiches is absolutely insane. I could've gone out to a nice restaurant for that price. I don't think I'll be back.
The young lady wasn't very friendly kinda rude in her own way too pushy for me to get what I ordered and get out that's how I feel sandwich was OK they really need to work on FRESH LETTUCE and that's about every subway I've ever stepped foot in around mesa AZ u pay lot for FRESH food....
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Walked in to employees arguing in the back. Did not bother to come out to wait on us. Walked out.
Location doesn’t accept coupons for some reason. Food didn’t look fresh anyways.
Good food. Clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Coupons are wasted here. Never going back. Worst sandwich ever.
Atmosphere: 1
Food: 1
Service: 1
Rudest subway experience in my life. The woman that was working there today, 1/21, at 2:30, was the rudest Subway employee Ive encountered. When we walked in she was standing by the resgiser, working on something. She didn't bother to walk over to us. From the register she said "Can I help you?" , in the most irritated tone. I told her I was going to eant 3 subs, and she cuts me off (as she proceeds to walk over to us) saying "we dont take coupons here", not trying to hide her annoyed demeanor at all.Whyyyyyyy work in a place where you have to interact with people if you cannot handle people to begin with??!!! Go work from home, doing data entry or something!
Service: 1
Loading...