Great food and great service!! But they seemed like they just wanted to get us out. We had just barely gotten our food and asked if we needed boxes like 5 min later. We were in and out in 1 hour.
Atmosphere: 5
Food: 4
Service: 4
Walter Riley
Waitress was a flake. Had to ask her repeatedly for service.
Atmosphere: 3
Food: 2
Service: 1
Shawn Lindsay
The shrimp scampi and calamari made us SO sick.
Atmosphere: 4
Food: 1
Service: 3
Dave Finnson
love it here... I always ask is Penny working... food was wonderful as always... staff great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Cream Pie Cheesecake and Fresh Banana Cream Cheesecake, Salad
Dennis Burns
The staff was friendly and efficient. The food was excellent. Great atmosphere. Good service. Highly recommend. Had the Jamaican Spicy Shrimp and Grilled Salmon. Delicious!
Atmosphere: 5
Food: 5
Service: 5
Elijah Floyd
Great food and service
Atmosphere: 5
Food: 5
Service: 5
King Zing
We ordered a larger meal & unfortunately a one salads was not placed into the bag. I drove back to the store, to explain that a salad was not in the Togo bags. The response I got was “no, the salad was in there” walked away and said I’ll go get a manager I said wait if you know that salad was in there which one is missing because there is one missing. I know it was missing since I handed out the orders and I did not get my meal. not a big deal. I had a business lunch which I spent $300 and ended up with no lunch and was accused to be my fault not your best moment.I was offered to have it replaced by the manager. He reassured me that it would handle quickly. and me not taking it was my childish decision. so instead of waiting I spent my time writing in this post. One person‘s little rebellion. Hopefully you guys enjoy. I hear the food pretty good here.I will continue to come back my daughter loves you guys. I just don’t understand the glitch and how it turned out to be my fault?
Atmosphere: 4
Food: 3
Service: 1
Jeff Arbuckle
Always great! Back again and again.
Atmosphere: 5
Food: 5
Service: 5
Carolyn Quintino
Went to the Mesa AZ location 4/14/24 to celebrate a birthday. For a party of 7, told 30-45 min wait by manager, even though no one else waiting at 3:30pm. After 55 min wait, was told no servers available. Finally seated in bar area after 1 hour wait. Server was gracious, but management is horrible. Maybe train 1 of the 3 hostesses how to wait tables. Food not hot when served and taste was not as good as in the past. Will never go to that location again. Would not recommend the Mesa location to anyone. The ONLY nice thing was our server, Sandra H.
Atmosphere: 1
Food: 3
Service: 1
Kristin Loney
I love Cheesecake Factory. Let me just say that first. I will go there every single opportunity I can afford. In this case, I had family members come in from out of town. They don't have a Cheesecake Factory anywhere near them and I was really excited to introduce them.They seated us immediately, which is fantastic for a party of nine. We figured out what we wanted and made our orders. The food came out decently quick, and I dug right in. I was really enjoying my plate until I looked up and saw my family member push her plate away.She had ordered the chipotle chicken pasta, because she really likes spicy food. She asked my husband if he would like to bring it home with him, so he tried a bite. He also loves spicy food, but he made a face and said no thank you. That could peel the paint off a car. I like spicy but that isn't even pleasant. Another family member tried it as well, and said he didn't want the leftovers.We told the waitress how spicy it was and we were then informed that the chef can't control how spicy the Chipotle peppers are day-to-day. That may be so, but there is such a thing as tasting food, and you can control how spicy you make a dish and a sauce. A 20-something dollar plate of pasta just thrown away with maybe a quarter of it eaten, and just well yeah it's spicy from the waitress. The three people that tried it seek out spice everywhere they go. So I didn't even need to try it to know that it had to be a crazy amount.It seems silly that one thing could ruin the whole dinner, but it did definitely change the mood at the table and I felt awful that I had raved about Cheesecake Factory. It's never about the mistake, it's about what happens after, and in this case it was absolutely nothing.
Best banana cheesecake I've ever tasted & they weren't even worried bout my service dog
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cheesecake Factory Private Reserve California
Pumpkin 2020
The food was cold by the time we received our food on a Thursday night.
Atmosphere: 4
Food: 1
Service: 3
Jaymie Eads
Great cheese cake!
Atmosphere: 5
Food: 5
Service: 4
Clay Eads
The cheese cake was amazing
Atmosphere: 5
Food: 5
Service: 5
Sylbhann
As always, this place delivers good food, hot bread, picturesque atmosphere, and great company.Kid-friendliness: Formal dinner, like a steakhouse. Children be rare.Wheelchair accessibility: All access
Great food and great service!! But they seemed like they just wanted to get us out. We had just barely gotten our food and asked if we needed boxes like 5 min later. We were in and out in 1 hour.
Atmosphere: 5
Food: 4
Service: 4
Waitress was a flake. Had to ask her repeatedly for service.
Atmosphere: 3
Food: 2
Service: 1
The shrimp scampi and calamari made us SO sick.
Atmosphere: 4
Food: 1
Service: 3
love it here... I always ask is Penny working... food was wonderful as always... staff great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut Cream Pie Cheesecake and Fresh Banana Cream Cheesecake, Salad
The staff was friendly and efficient. The food was excellent. Great atmosphere. Good service. Highly recommend. Had the Jamaican Spicy Shrimp and Grilled Salmon. Delicious!
Atmosphere: 5
Food: 5
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
We ordered a larger meal & unfortunately a one salads was not placed into the bag. I drove back to the store, to explain that a salad was not in the Togo bags. The response I got was “no, the salad was in there” walked away and said I’ll go get a manager I said wait if you know that salad was in there which one is missing because there is one missing. I know it was missing since I handed out the orders and I did not get my meal. not a big deal. I had a business lunch which I spent $300 and ended up with no lunch and was accused to be my fault not your best moment.I was offered to have it replaced by the manager. He reassured me that it would handle quickly. and me not taking it was my childish decision. so instead of waiting I spent my time writing in this post. One person‘s little rebellion. Hopefully you guys enjoy. I hear the food pretty good here.I will continue to come back my daughter loves you guys. I just don’t understand the glitch and how it turned out to be my fault?
Atmosphere: 4
Food: 3
Service: 1
Always great! Back again and again.
Atmosphere: 5
Food: 5
Service: 5
Went to the Mesa AZ location 4/14/24 to celebrate a birthday. For a party of 7, told 30-45 min wait by manager, even though no one else waiting at 3:30pm. After 55 min wait, was told no servers available. Finally seated in bar area after 1 hour wait. Server was gracious, but management is horrible. Maybe train 1 of the 3 hostesses how to wait tables. Food not hot when served and taste was not as good as in the past. Will never go to that location again. Would not recommend the Mesa location to anyone. The ONLY nice thing was our server, Sandra H.
Atmosphere: 1
Food: 3
Service: 1
I love Cheesecake Factory. Let me just say that first. I will go there every single opportunity I can afford. In this case, I had family members come in from out of town. They don't have a Cheesecake Factory anywhere near them and I was really excited to introduce them.They seated us immediately, which is fantastic for a party of nine. We figured out what we wanted and made our orders. The food came out decently quick, and I dug right in. I was really enjoying my plate until I looked up and saw my family member push her plate away.She had ordered the chipotle chicken pasta, because she really likes spicy food. She asked my husband if he would like to bring it home with him, so he tried a bite. He also loves spicy food, but he made a face and said no thank you. That could peel the paint off a car. I like spicy but that isn't even pleasant. Another family member tried it as well, and said he didn't want the leftovers.We told the waitress how spicy it was and we were then informed that the chef can't control how spicy the Chipotle peppers are day-to-day. That may be so, but there is such a thing as tasting food, and you can control how spicy you make a dish and a sauce. A 20-something dollar plate of pasta just thrown away with maybe a quarter of it eaten, and just well yeah it's spicy from the waitress. The three people that tried it seek out spice everywhere they go. So I didn't even need to try it to know that it had to be a crazy amount.It seems silly that one thing could ruin the whole dinner, but it did definitely change the mood at the table and I felt awful that I had raved about Cheesecake Factory. It's never about the mistake, it's about what happens after, and in this case it was absolutely nothing.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
Best banana cheesecake I've ever tasted & they weren't even worried bout my service dog
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cheesecake Factory Private Reserve California
The food was cold by the time we received our food on a Thursday night.
Atmosphere: 4
Food: 1
Service: 3
Great cheese cake!
Atmosphere: 5
Food: 5
Service: 4
The cheese cake was amazing
Atmosphere: 5
Food: 5
Service: 5
As always, this place delivers good food, hot bread, picturesque atmosphere, and great company.Kid-friendliness: Formal dinner, like a steakhouse. Children be rare.Wheelchair accessibility: All access
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Raspberry Cheesecake