My last two visits to The Human Bean have been pretty terrible experiences and I’ve reached out twice trying to speak with someone about it and haven’t heard back, other than from someone that said my message forwarded to the right people. The last visit was so bad I had to throw my drink away. Other than those two visits and the lack of customer support, other experiences have been perfect. We’ll be taking a small break for now from The Human Bean though and won’t be giving a specific location a third chance.
Amanda Suarez
Had a really bad experience here. I ordered and paid through a delivery app, the driver arrived to pick up my order and was told that one of the items was not paid for. Despite showing them the order, and the item being on their own order ticket, the manager refused to give the item to the driver stating the store was not provided full payment and was losing money on the order. There were 3 items on my order, a 24oz iced coffee, a muffin top and an egg, sausage and waffle sandwich. The manager on duty apparently thinks that a coffee and a muffin top is $25, because the sandwich was not paid for? The poor driver was in the middle of a difficult situation and handled it very well. I won't be returning to this location, either in person or via delivery, which is a shame because there are so few alternatives to starbucks these days and the coffee is delicious.
Christopher Vogt
Without notice here is their new seven dollar drink
jayleen sisk
These girls are so sweet every time I go in they are wonderful and patient and make great coffee. They even gave me a rose on mother's Day 🌹
Missy T
One of my favorite places to get my coffee anytime of the day. The workers there are always so bubbly and kind customer service is great. But what do you expect during a coffee shop they're probably all hyped up on coffee. LOL
Nicole Lamar
I asked for Stevia and I guess opening two packets and adding may be too much of an imposition. I mean they could have at least just handed me the packets to do it myself. When I called, no apology just “okay if you want to just come back in we can add more” I said “more” ? There was any. Still no acknowledgment just “okay if you want to come back in” I spent over $12 for two cups of coffee and this is what I get? I will stick to Starbucks and what I ordered would have been cheaper there anyway.
B Schnab
Love this place! Quick but awesome friendly service and the Mexi drink is beyond yummy!!
Rob the Foodie
Very fast service
jeff gates
Great coffee! I like the chocolate covered espresso bean they put on top at the drive through?
Tammy Papillon
I love the human bean. I wish they would add open more locations around arizona.
Got an iced hazelnut chai w/ almond milk and it was super good! Sat outside on the little patio and service was as quick as the drive thru. Definitely plan on becoming a regular.
Ryan Bennett
In the past, I have really liked the human bean, due to the sandwich collection and the coffee coffee beans. Though in the past six months experience with the Kaiser Oregon location has changed
A numerous occasion they are short on change and when it comes to nickel or dime and they never offer to give me penny instead they just tell me oh you’re gonna be five cents short sorry also they tend to run out of sandwiches fairly quickly. and then speaking of that specifically They don’t tell the Uber driver that they are out of that sandwich and because of that that is the driver brings me the incorrect sandwich and that error gets blamed on the driver. I have called the store to express my concern about the change and the sandwich issue before though unfortunately it keeps on happening Customer service has dropped dramatically.
Harmony Turley
OMG I love Human Bean, there rock stars are so so awesome. My sister and I went every payday before work to get one. The service is outstanding.
Mike Masciangelo
Very cheerful service! Chai lattes are very good and service is fast. Like the little malted bean on the top. Also had a day where 100% of proceeds went to Breast cancer. Smoothies are light and refreshing!
Donna Ashton
Excellent service and fabulous coffee, with a coffee bean treat.
My last two visits to The Human Bean have been pretty terrible experiences and I’ve reached out twice trying to speak with someone about it and haven’t heard back, other than from someone that said my message forwarded to the right people. The last visit was so bad I had to throw my drink away. Other than those two visits and the lack of customer support, other experiences have been perfect. We’ll be taking a small break for now from The Human Bean though and won’t be giving a specific location a third chance.
Had a really bad experience here. I ordered and paid through a delivery app, the driver arrived to pick up my order and was told that one of the items was not paid for. Despite showing them the order, and the item being on their own order ticket, the manager refused to give the item to the driver stating the store was not provided full payment and was losing money on the order. There were 3 items on my order, a 24oz iced coffee, a muffin top and an egg, sausage and waffle sandwich. The manager on duty apparently thinks that a coffee and a muffin top is $25, because the sandwich was not paid for? The poor driver was in the middle of a difficult situation and handled it very well. I won't be returning to this location, either in person or via delivery, which is a shame because there are so few alternatives to starbucks these days and the coffee is delicious.
Without notice here is their new seven dollar drink
These girls are so sweet every time I go in they are wonderful and patient and make great coffee. They even gave me a rose on mother's Day 🌹
One of my favorite places to get my coffee anytime of the day. The workers there are always so bubbly and kind customer service is great. But what do you expect during a coffee shop they're probably all hyped up on coffee. LOL
I asked for Stevia and I guess opening two packets and adding may be too much of an imposition. I mean they could have at least just handed me the packets to do it myself. When I called, no apology just “okay if you want to just come back in we can add more” I said “more” ? There was any. Still no acknowledgment just “okay if you want to come back in” I spent over $12 for two cups of coffee and this is what I get? I will stick to Starbucks and what I ordered would have been cheaper there anyway.
Love this place! Quick but awesome friendly service and the Mexi drink is beyond yummy!!
Very fast service
Great coffee! I like the chocolate covered espresso bean they put on top at the drive through?
I love the human bean. I wish they would add open more locations around arizona.
Restaurantji Recommends
Got an iced hazelnut chai w/ almond milk and it was super good! Sat outside on the little patio and service was as quick as the drive thru. Definitely plan on becoming a regular.
In the past, I have really liked the human bean, due to the sandwich collection and the coffee coffee beans. Though in the past six months experience with the Kaiser Oregon location has changed A numerous occasion they are short on change and when it comes to nickel or dime and they never offer to give me penny instead they just tell me oh you’re gonna be five cents short sorry also they tend to run out of sandwiches fairly quickly. and then speaking of that specifically They don’t tell the Uber driver that they are out of that sandwich and because of that that is the driver brings me the incorrect sandwich and that error gets blamed on the driver. I have called the store to express my concern about the change and the sandwich issue before though unfortunately it keeps on happening Customer service has dropped dramatically.
OMG I love Human Bean, there rock stars are so so awesome. My sister and I went every payday before work to get one. The service is outstanding.
Very cheerful service! Chai lattes are very good and service is fast. Like the little malted bean on the top. Also had a day where 100% of proceeds went to Breast cancer. Smoothies are light and refreshing!
Excellent service and fabulous coffee, with a coffee bean treat.
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