Tropical Smoothie Cafe

Great customer service 🗣️ fast and efficient smoothies

Rude staff, come here often and ended up switching to a different location because of the service.

Atmosphere: 1

Service: 1

1st time here . Delicious flatbread chicken bacon ranch and tasty Açaí Berry Boost … will be back for sure

Atmosphere: 3

Food: 5

Service: 5

I went in today and got the same smoothie i always get. I don’t always come to this location but it was right near my school. the couple times i have it has been fine. Today when i got my drink it just tasted off. it wasn’t anything different then i usually get. i went back in to politely as for a new drink bc it tasted off. the girl looked at me confused and went to grab two other guys that were working. all three of them were staring at me and i told the i always get the same drink but it just tastes different this time. the guy told me he couldn’t remake it because it would just taste the same since it’s based off the recipe and it probably treated off because it was splenda and not the other stuff they use. i told him i always get the splenda and it just doesn’t taste this way. he told me there was nothing he could do. i then said okay can i get a refund then. they all three shook their head no because their manager wasn’t there. he finally then offered to make me a different drink but saying it might still taste off with the splenda. that whole interaction they made me feel like i was such an inconvenience and as if i was stupid. the new drink of a different flavor tastes fine. tastes a lot like ice and is leaving a weird film on the top of my mouth. i assume there’s yogurt in the drinks? not sure but i definitely won’t come back here.

Atmosphere: 1

Service: 1

My smoothie was h great. The service was non existent. No greeting, no eye contact, no smiles, no interactions. I placed my order via the app and still had to wait almost 10 minutes after the confirmed pickup time with only two people in front of me.

Atmosphere: 1

Food: 4

Service: 1

Tried there smoothie because i had a coupon from Tmobile Tuesday. Pretty good, but 8 dollar for a smoothie is a bit pricey

Atmosphere: 5

Food: 5

Service: 5

Came for açaí bowls and they were tasty and refreshing!

Atmosphere: 5

Food: 5

Service: 5

We loved the acai bowl and pomegranate plunge smoothie. Logan made our morning stop for smoothies enjoyable and fast!

Atmosphere: 5

Food: 5

Service: 5

I recently visited this smoothie shop with high expectations, hoping for a refreshing and flavorful beverage. Unfortunately, the smoothie I received fell far short of the mark. It was noticeably watered down, with a thin, almost diluted texture that made it difficult to enjoy.

What was most disappointing, however, was the complete lack of flavor. Despite ordering a fruit-based blend, I could hardly detect the taste of any of the advertised ingredients. It was as though the fruit had been stretched far too thin, leaving behind only a vague, indistinct sweetness.

While the staff were courteous and the service prompt, the quality of the smoothie itself was regrettably subpar. I would hesitate to return unless significant improvements are made to both the preparation and ingredient ratios. A smoothie should be rich, vibrant, and satisfying — not bland and watery

Atmosphere: 3

Food: 1

Service: 2

rude customer service over the phone when trying to cancel mobile order sent to wrong store. offered no solution or refund. just said there was nothing he could do about it.

Service: 1

I walked in to pick up my to go order and it wasn’t on the shelf and I was there for 5 minutes waiting for a worker to come help and nobody came. Then 5 minutes later two workers come out of the back. I could’ve robbed the whole store and no one would’ve noticed. I think they finally came out cus they heard me yell “HELLO??” It was two young boys idk what they were doing to each other in the back

Best of the best service in the town. The place was so clean

Atmosphere: 5

Food: 5

Service: 5

So stopped there Saturday, met Isabelle what a sweetheart and knows her job extremely well. Very knowledgeable about products. The whole team worked very well together... when I'm back in town I will be back...

P.s. show tucson locations how to do it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap, PB Banana Crunch Flatbread, Acai Bowl, Smoothie and a Salad, Kiwi Quencher

Two time coming here and staff is rude when bring your the food to your table also you can barely hear what they are asking you when ordering.

Atmosphere: 2

Food: 4

Service: 1

Last two times I came my food was cold, the last time I was here my smoothies was so watery , wasn't a smoothie consistency. Very disappointed.

Food: 1