Water and Ice Mesa (Alkaline water + Thrifty ice cream)
4355 E University Dr #115, Mesa
(480) 924-0311
Recent Reviews
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Very friendly staff and tasty ice cream choices.
Adriana was very helpful and got all of my bottles filled and a new one to boot
I came in Friday June 20th and used my water card (awesome deal) and Adrianna was very friendly and informed me of some of the promotions they had going on. All their products are A-Tier quality and my son absolutely loves the ice cream. Keep up the awesome work! Highly recommend!
Adriana is so sweet and always so helpful. Highly recommended this location, it’s also kept very clean
Adreanna was amazing! Very helpful and courteous!! Thank you
Great service, clean atmosphere and quick turnaround. Highly recommend!!!
Always a great refresher 10/10
I want to say about that. I was at water and ice. I buy the alkaline water. The service there was awesome Shantea Was so very helpful. She was very professional and very friendly. I really enjoy meeting her and in that place is awesome. I will definitely come back and it will be My Permanent Pl., Water nice on university in Greenfield for me to come and get my alkaline water.
My family has been going to this water n ice for 10 years with no problems. Ive never experienced such discrimination and racism until today, which has marked the day our business will be lost from this establishment forever. My stepfather is a native Spanish speaker, and while he’s been working on his English for 20 years, he still has an accent that can be confusing for some people. When we entered the store we were not greeted and once the customer who entered before us was served, we were not offered help or service of any kind. My stepfather asked politely for “two root beer floats”, only to be returned with a dirty look and silence from the woman working. He repeated himself in the same tone, thinking maybe she didn’t understand him. Again, he was met with utter disrespect and ignored. As I noticed I speak better English than him, I asked the crew member myself for “two root beer floats please.” She responded to me with the same disrespect and proceeded to act as if we weren’t there. Coming from a background with multiple native languages, I wasn’t sure if she maybe spoke another language, so I asked if she spoke English. I was met with extreme aggression from her and told not to come into her shop speaking things she doesn’t understand and then asking her if she speaks English. I expressed that we were speaking English to her and she didn’t need to be rude when we’re simply trying to order. She then proceeded to tell us that they didnt have root beer floats (even though the sign/ingredients were right in front of us) and wouldn’t serve us. Mind you this display was shown in front of children under 10 who just wanted some ice cream. I would stay away from this establishment at all costs if you are of Hispanic heritage unless you want to be a target for your ethnicity. And definitely don’t bring your children here. Please do better with your staffing and find people who actually care about customer service and the reputation of your business.
Atmosphere: 1
Service: 1
Been coming here for years and love it. Great people behind the counter.
Restaurantji Recommends
Always a quick in and out experience. I pay ahead so I can fill up and walk out. This location doesn’t clean or sanitize the bottles for you just as an FYI. Great tasting water that is local and easy to stop in throughout the week.
Atmosphere: 5
Food: 5
Service: 5
Great service!
Nice and clean. Good selection of bottles and helpful staff.
This place is very clean and there are a lot of faucets. Definitely would recommend this place
Atmosphere: 5
Food: 5
Service: 5
Ice cream was delicious and my daughter devoured the ice cream
Vegetarian options: There are vegan ice cream cones
Kid-friendliness: The guy was really nice to to our daughter
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Double Scoop in a Bowl
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