So i order the hamburg deluxe w /o cheese which is 2.59 yet no break on price for no cheese they even charge me 2.89 even tho sign says 2.59 .so the girl says that will be 3.13 please .i say wow theirs 50 cents tax ? The menu says 2.59 .? Her excuse ? We havent Updated our menu yet. In Other words even tho its only 30 cents it is false advertising. No discount for no chesse and even charged 30 cents more. Dave Thomas would roll over if he knew you were misleading even if it is just 30 cents
Atmosphere: 3
Food: 2
Service: 4
kiayanna love
Food is good but VERY expensive! They stopped sending coupons out & I can't afford thier regular prices (as most ppl cant!) I used to go here regularly not anymore!
herminio meneses
The drive thru is so slow, even late at night when I'm the only vehicle there
Dee Dee
Came here asked a question about a burger on the menu, I decided pass on it and ordered another burger. Instead I ranged up for the burger I asked about. So I got back to the counter and asked if I could get the correct burger and asked for my money back from the price differences. The cashier has been moody or something because she looked at me dead in the eyes and said “You want your dollar back? A dollar?” I said yes I do and waited. But I’m sure if her drawer came up a few dollars short, she’d be asking why as well. Before all of this, I went up there and asked if I could get a slice of onion cause they didn’t put one in my burger, she did the same thing and said “You want a singular onion?” I simply just explained that they forgot to add it in my burger. I’m sorry but now I see why these people end up working in fast foods, who would want to deal with someone who is obviously too lazy to work? This has been the worse Wendy’s customer service my boyfriend and I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Daryl \u0026 Carri Pope AZ
No sign on door that restrooms and dining room not available due to water problems. Screwed up my order. Manager was not very polite. We are 2 seniors who are still working to pay bills so we use cpns & offers on app. Seniors get free drink. It doesn't matter if we pay for a drink also. Plus frosty key rings for free jr frosty. With biggie bag order, includes nuggets & french fries, we get 2 sauces. 1 sauce comes w/nuggets & 1 is instead of ketchup for French fries. Now they chg $.50 for 1 xtr sauce. We order lettuce & tomato for the hamburger & now they chg for them. The manager didn't want to give us the 2nd senior drink. But if we could eat inside, we get a drink refill as we leave so we don't need the 2 senior drink. But he was reluctant and a little rude about giving us the 2nd senior drink. Plus I ordered a kids meal and asked for apple slices, got fries. Because we had to eat in our vehicle instead of enjoying our meal at a table and no bathroom to wash our hands or use it b4 we leave, we didn't realize I got fries instead of apple slices. Fries taste good but are very unhealthy compared to apples. So all I ate was my fries with my frostie. Opening the Wendy's app shows the dipping of fries in the frosty. We drive around the valley or state for our job. Taking lunch inside at a table and not in the vehicle. And they wouldn't let us. Yet there was a lady who came in same time as us and she sat down & ate yet we weren't allowed. So somewhat rude manager. Charging now for what was free and twice what comparable other restaurants charge. Not wanting to honor the senior drink. And messing up the order. I don't think this is 5* restaurant.
Atmosphere: 1
Food: 4
Service: 1
Kevin Oliver
not sure what happened but they changed lettuce and its not good was refreshing crisp whole leafs but now its sad shredded and soggy. i hope they fix this or i will not be back
Atmosphere: 4
Food: 1
Service: 5
G J
Food is good but they forgot my coffee....had to go back
Steve Stouffer
Service was funny great since of humor.
Atmosphere: 4
Food: 4
Service: 4
Arlene. , MacDonald
We had the pleasure of visiting Wendy's recently, and I must say, it was a delightful experience! From the moment my husband and I arrived, we were greeted with such enthusiasm by Michael Flores. His genuine interest in our day sparked wonderful conversation, making the ordering process enjoyable.
The restaurant was immaculately clean, and the dining area felt welcoming, but the highlight of our visit was undoubtedly Michael's warm demeanor. It's not every day you encounter someone so engaged and friendly in a fast food setting!
I want to extend my heartfelt thanks to Wendy's for employing such a gentleman. Hats off to a job well done, Michael! I see great things in your future. Keep up the fantastic work!
Aaron was absolutely amazing! The service was quick and friendly, and our food came out hot and fresh. It’s not often you get both great customer service and quality food at a fast-food spot, but this location nailed it. Super happy with my experience and I’ll definitely be coming back again.
Atmosphere: 5
Food: 5
Service: 5
Jesus Maldonado
Ordered a biggie bag and a double stack lady was such in a hurry to work she forgot my burger when I called nobody answered let the phone ring for about 10 mins. I came to Wendy because arbys messed up my ordered. I should okay the lottery. Two mess ups in a row. At this point just don't eat in Mesa 😂
Atmosphere: 3
Food: 3
Service: 1
Apollo Roseells
The staff is always so, so kind and hilarious whenever I visit! The restaurant is always clean, and everyone's so polite and friendly. Kayla especially has always been such an exciting person to interact with whenever I visit, and the service is always fast and easy. 10/10 stars!
Atmosphere: 5
Food: 5
Service: 5
Pedro Martin
Good food and good service
Great Whitey
Over priced crap. Small burgers even smaller frosties. No wonder theres no wait. Could go to a restaurant and get way better food, including tip. $30 for slider size burgers and a frosty. Ridiculous.
Always good
Atmosphere: 5
Food: 5
Service: 5
So i order the hamburg deluxe w /o cheese which is 2.59 yet no break on price for no cheese they even charge me 2.89 even tho sign says 2.59 .so the girl says that will be 3.13 please .i say wow theirs 50 cents tax ? The menu says 2.59 .? Her excuse ? We havent Updated our menu yet. In Other words even tho its only 30 cents it is false advertising. No discount for no chesse and even charged 30 cents more. Dave Thomas would roll over if he knew you were misleading even if it is just 30 cents
Atmosphere: 3
Food: 2
Service: 4
Food is good but VERY expensive! They stopped sending coupons out & I can't afford thier regular prices (as most ppl cant!) I used to go here regularly not anymore!
The drive thru is so slow, even late at night when I'm the only vehicle there
Came here asked a question about a burger on the menu, I decided pass on it and ordered another burger. Instead I ranged up for the burger I asked about. So I got back to the counter and asked if I could get the correct burger and asked for my money back from the price differences. The cashier has been moody or something because she looked at me dead in the eyes and said “You want your dollar back? A dollar?” I said yes I do and waited. But I’m sure if her drawer came up a few dollars short, she’d be asking why as well. Before all of this, I went up there and asked if I could get a slice of onion cause they didn’t put one in my burger, she did the same thing and said “You want a singular onion?” I simply just explained that they forgot to add it in my burger. I’m sorry but now I see why these people end up working in fast foods, who would want to deal with someone who is obviously too lazy to work? This has been the worse Wendy’s customer service my boyfriend and I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
No sign on door that restrooms and dining room not available due to water problems. Screwed up my order. Manager was not very polite. We are 2 seniors who are still working to pay bills so we use cpns & offers on app. Seniors get free drink. It doesn't matter if we pay for a drink also. Plus frosty key rings for free jr frosty. With biggie bag order, includes nuggets & french fries, we get 2 sauces. 1 sauce comes w/nuggets & 1 is instead of ketchup for French fries. Now they chg $.50 for 1 xtr sauce. We order lettuce & tomato for the hamburger & now they chg for them. The manager didn't want to give us the 2nd senior drink. But if we could eat inside, we get a drink refill as we leave so we don't need the 2 senior drink. But he was reluctant and a little rude about giving us the 2nd senior drink. Plus I ordered a kids meal and asked for apple slices, got fries. Because we had to eat in our vehicle instead of enjoying our meal at a table and no bathroom to wash our hands or use it b4 we leave, we didn't realize I got fries instead of apple slices. Fries taste good but are very unhealthy compared to apples. So all I ate was my fries with my frostie. Opening the Wendy's app shows the dipping of fries in the frosty. We drive around the valley or state for our job. Taking lunch inside at a table and not in the vehicle. And they wouldn't let us. Yet there was a lady who came in same time as us and she sat down & ate yet we weren't allowed. So somewhat rude manager. Charging now for what was free and twice what comparable other restaurants charge. Not wanting to honor the senior drink. And messing up the order. I don't think this is 5* restaurant.
Atmosphere: 1
Food: 4
Service: 1
not sure what happened but they changed lettuce and its not good was refreshing crisp whole leafs but now its sad shredded and soggy. i hope they fix this or i will not be back
Atmosphere: 4
Food: 1
Service: 5
Food is good but they forgot my coffee....had to go back
Service was funny great since of humor.
Atmosphere: 4
Food: 4
Service: 4
We had the pleasure of visiting Wendy's recently, and I must say, it was a delightful experience! From the moment my husband and I arrived, we were greeted with such enthusiasm by Michael Flores. His genuine interest in our day sparked wonderful conversation, making the ordering process enjoyable.
The restaurant was immaculately clean, and the dining area felt welcoming, but the highlight of our visit was undoubtedly Michael's warm demeanor. It's not every day you encounter someone so engaged and friendly in a fast food setting!
I want to extend my heartfelt thanks to Wendy's for employing such a gentleman. Hats off to a job well done, Michael! I see great things in your future. Keep up the fantastic work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
5 STARS ⭐️⭐️⭐️⭐️⭐️
Aaron was absolutely amazing! The service was quick and friendly, and our food came out hot and fresh. It’s not often you get both great customer service and quality food at a fast-food spot, but this location nailed it. Super happy with my experience and I’ll definitely be coming back again.
Atmosphere: 5
Food: 5
Service: 5
Ordered a biggie bag and a double stack lady was such in a hurry to work she forgot my burger when I called nobody answered let the phone ring for about 10 mins. I came to Wendy because arbys messed up my ordered. I should okay the lottery. Two mess ups in a row. At this point just don't eat in Mesa 😂
Atmosphere: 3
Food: 3
Service: 1
The staff is always so, so kind and hilarious whenever I visit! The restaurant is always clean, and everyone's so polite and friendly. Kayla especially has always been such an exciting person to interact with whenever I visit, and the service is always fast and easy. 10/10 stars!
Atmosphere: 5
Food: 5
Service: 5
Good food and good service
Over priced crap. Small burgers even smaller frosties. No wonder theres no wait. Could go to a restaurant and get way better food, including tip. $30 for slider size burgers and a frosty. Ridiculous.
Atmosphere: 1
Food: 1
Service: 3
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