I haven't been here in a long time and maybe I need to stay clearftom this place. Obviously, the manager was not too concerned that my son bit into a piece of plastic in his burger. Says we can come back within 7 days to redeem the meal. I mentioned fries were old and dry. He made it sound like I was trying to get all three meals replaced. After this experience, I don't think I want to come back at all.
Tara Wagner
Was told they were out of biscuits so I had to wait, which I decided to do. Was still given a jalapeno cheese biscuit. I can't eat that unfortunately due to allergies, so I didn't eat breakfast. I understand that I could have checked before leaving, but if they did their job properly, I shouldn't have to. It's not difficult to double check an order before giving it to the customer.
Mark Wright
Love their burgers and shakes
Kendal L
Food is predictable and decent. Customer service at the drive through with Ethan was probably the best I’ve ever gotten at a fast food restaurant ever. He was incredibly friendly, patient and helpful. He even delivered my food to a parking space that he politely requested I pull up to as the fries were still cooking. Im not even reviewing the restaurant at this point, the outstanding service was all I cared about. I’m telling you all, Ethan is the pinnacle of drive through customer service
Jordan Peters
Asked for fresh food, got cold fries and lukewarm gravy and chicken was super greasy.
Chad Robinkoff
I mean it's Whataburger It's whatever
Atmosphere: 3
Food: 3
Service: 3
Shell M
Very weak service. No ice, no tea the whole time we ate. They said they were making tea when we got there and I understand that takes time but there were several people standing around who could have gotten ice or at least put some in my cup from the back when I asked for it.
Atmosphere: 2
Food: 2
Service: 1
Amirhossein Shafieizad
I was there last night around 3 AM. They gave me a burger and fries that tasted disgusting and stale. I don’t understand why they’d keep the place open at that hour, unlike other shops, just to serve something so insulting.
This is the 4th time I didn't get Wat I ordered I payed for food and did get everything I ordered and it's to late at night and to far to go back to go back and tell them and get my food I ordered they need to get it together or give me my money back I will probably not be go there anymore
Service: 1
Carlos Ibarra
The best monterrey melt
Atmosphere: 5
Food: 5
Service: 5
Matthew Maronay
Good food, way overpriced. Almost $40 for 3 adults and a child that's crazy. 2 al la cart burgers, one meal and a kids meal for $38 will not go back
Food: 5
Service: 3
Anum IAM
I specifically said only meat, cheese and ketchup. It is as if they gave me a burger that was sitting on the shelf for hours. Not my order at all. I am so mad because I hate mustard.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whataburger
MK
Customer service was phenomenal! Food was great too. Workers were so polite and well mannered.
I haven't been here in a long time and maybe I need to stay clearftom this place. Obviously, the manager was not too concerned that my son bit into a piece of plastic in his burger. Says we can come back within 7 days to redeem the meal. I mentioned fries were old and dry. He made it sound like I was trying to get all three meals replaced. After this experience, I don't think I want to come back at all.
Was told they were out of biscuits so I had to wait, which I decided to do. Was still given a jalapeno cheese biscuit. I can't eat that unfortunately due to allergies, so I didn't eat breakfast. I understand that I could have checked before leaving, but if they did their job properly, I shouldn't have to. It's not difficult to double check an order before giving it to the customer.
Love their burgers and shakes
Food is predictable and decent. Customer service at the drive through with Ethan was probably the best I’ve ever gotten at a fast food restaurant ever. He was incredibly friendly, patient and helpful. He even delivered my food to a parking space that he politely requested I pull up to as the fries were still cooking.
Im not even reviewing the restaurant at this point, the outstanding service was all I cared about. I’m telling you all, Ethan is the pinnacle of drive through customer service
Asked for fresh food, got cold fries and lukewarm gravy and chicken was super greasy.
I mean it's Whataburger It's whatever
Atmosphere: 3
Food: 3
Service: 3
Very weak service. No ice, no tea the whole time we ate. They said they were making tea when we got there and I understand that takes time but there were several people standing around who could have gotten ice or at least put some in my cup from the back when I asked for it.
Atmosphere: 2
Food: 2
Service: 1
I was there last night around 3 AM. They gave me a burger and fries that tasted disgusting and stale. I don’t understand why they’d keep the place open at that hour, unlike other shops, just to serve something so insulting.
Always ....What A Burger !!!
Green 💚 Chili burger
Atmosphere: 5
Food: 5
Service: 5
Good customer service
Service: 5
Restaurantji Recommends
This is the 4th time I didn't get Wat I ordered I payed for food and did get everything I ordered and it's to late at night and to far to go back to go back and tell them and get my food I ordered they need to get it together or give me my money back I will probably not be go there anymore
Service: 1
The best monterrey melt
Atmosphere: 5
Food: 5
Service: 5
Good food, way overpriced. Almost $40 for 3 adults and a child that's crazy. 2 al la cart burgers, one meal and a kids meal for $38 will not go back
Food: 5
Service: 3
I specifically said only meat, cheese and ketchup. It is as if they gave me a burger that was sitting on the shelf for hours. Not my order at all. I am so mad because I hate mustard.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whataburger
Customer service was phenomenal! Food was great too. Workers were so polite and well mannered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Loading...