Dunkin'

522 W Mariposa Rd, Nogales
(520) 399-6715

Recent Reviews

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L G

Kid have horrible customer service they have a pile of online order tickets and you get there and they have you waiting for your order. What the point of the online ordering. They give customers attitude like they are doing you a favor.

Atmosphere: 1

Food: 5

Service: 1

Odette G.

I like the breakfast items they offer, but the service is soooo slowww. Be ready to wait more than 10 minutes every single time (even if you order online beforehand)

Atmosphere: 3

Food: 5

Service: 2

Victoria Reyes

The worst place ever. There is only one girl who does her job shes a younger girl slender built. Every other person and the guys are absolutely horrible. No lids for ice-creams stale donuts no receipts. Sometimes hostile towards customers. They have no skills no customer service seems like they are toddlers with no common sense. Can't give back change. Don't even know the menu. Have mo answers to simple questions. It's just sad.

Atmosphere: 1

Service: 1

Altered State

Very poor customer service skills from a couple of the employees.. no social skills.. they look at you funny when you ask a question the food or coffee .. Idk i just felt like I was bothering them by just being a customer.

Service: 1

Johnny Teco Nosco

The food is ok and the atmosphere is normal for that type of establishment. The service is the worst, I went to order an ice cream cone and saw the female sticking her finger in it while gossiping with another employee. When I confronted her she denied it (obviously) and I requested another ice cream cone which she gave me but when an attitude, when she was giving me the ice cream she almost throw it to me. I do not reccomend this establishment because if the employees have the audacity do to that infront of the clients imagine what are they doing when you go in the drive thru.

Atmosphere: 2

Food: 2

Service: 1

ruthy lopez

My husband bought this drink yesterday 05/10/25
He noticed he was swallowing something so he stopped drinking his coffee. When he arrives home he notices that there was a bunch of mini pieces of tinfoil. We tried calling the location and the phone is out of service. Beware with your drinks and always check

Alan Meyer

This is definitely one of the worst dunkin in the country and I have been to alot of them. First of all they have made it very clear to me that they either don't like me or just white people. I order food and while I'm wait the Mexicans behind me order and their stuff is being made while they order all while I'm still waiting for then to even start my food. If I didn't like dunkin I would not return but I like the food so I have no choice but to put up with it. Also some american music would be nice instead of your Latin music that I can't understand

Jesus Corrales

They can never get my order right. I ask for something specific and they give me whatever they want,it's happened countless times I don't know if the speaker and headphones can't hear clearly but it's annoying how many times they mess up my orders and time wasting

Atmosphere: 1

Food: 1

Service: 1

israel Marrod

Very good pistachio ice cream

Atmosphere: 4

Food: 5

Service: 5

Alfredo Rodriguez

Please fix the potholes in your lot. They are damaging multiple cars.

Atmosphere: 1

Food: 5

Service: 5

Carlos Juarez

Bread for Sandwich was black and harder than a rock, terrible breakfast my morning is ruined and I'm still hungry.

Food: 1

Juan Marie

I witnessed 2 incidents some horrendous customer Fischer , Denise ! She seems to enjoy berating the employees! I talking from experience! I will keep posting even if they keep reporting! She used to work at McDonalds years ago. I wonder is that her motive! I’ve had wonder conversations with the employees! Great experience when order coffee. I don’t mind wait, good coffee was made easy. Great donuts and service!!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Bagels, Doughnut, Wake-Up Wrap - Turkey Sausage Egg and Cheese

jose Navarro

Place has always been great, but it lacks customer service!

Atmosphere: 4

Food: 3

Service: 1

Axel

This guys never have anything….i don’t know what the heck is wrong with this people. Always out of something….

Atmosphere: 1

Food: 3

Service: 1

Agui

Terrible service god I waited in line for over 15min for a iced coffee and then he forgot that I ordered 2 and forgot straws of course

Atmosphere: 1

Food: 1

Service: 1

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