Gramma Betty’s
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Don’t waste your time. We got a nice table for our party of 9. We ordered the chicken wings and about 20-25 minutes we ordered all of our food. The waitress brought out 1/2 of everyones food along with the wings. So much for an appetizer. The food we did get was not good and the other half of the food took another 15 minutes or so. Very strange. My burger was way overcooked to hockey puck status. Then she says they cant make pizza anymore, after my 11yo daughter waited about 30 minutes. She asked my daughter if she wanted something different, so she went with the kids corn dog. About 20 minutes later the waitress said sorry, they don’t have any corn dogs left. She asked us if we wanted the kids sliders that were meant for another tables order. Ummm what?? She set them down and we all just stared at each other. What a bad experience for an overpriced lunch!
Atmosphere: 2
Food: 2
Service: 1
If I could have put zero stars, I would have: we arrived at 4 at 5.30pm and asked for a drink. The place was almost empty (only 3 tables occupied). We no longer had the impression of disturbing. To flee !
This restaurant is located on Antelope Point Marina. When you park at the marina, you actually have to go down a long ramp to get down to the restaurant area. We came because we thought the views would be nice while we ate. We got to the restaurant and saw a lot of staff standing around not doing much and no one helped us get a table- we had to ask around until someone filled in from another section of the establishment. Then it took another 15 mins for us to hunt down a server. The crazy thing was, they weren't busy. It was a Monday evening and only a handful of customers were there and we saw lots of staff just hanging out in the back of the restaurant not doing anything. The menu isn't much, the food was just okay. But the hard part was leaving! It was a steep ramp to get down to the restaurant and they have marina employees who drive golf carts to help take people back up to the lot. It was 98 degrees and a lot hot walk so we wanted the help from the golf cart- but that took us another 20 mins to get an available golf cart. Antelope Point needs better management and better training of their staff.
We were seated quicker than the busser said (sweet girl). Not that I was expecting to wait for a long time, but I did know the time we sat down. We got water and menus right away (thank you, young busboy)… and then nothing for 25 minutes. A lot of servers walked by us, and yes they did look busy even though the restaurant was half full. I managed to talk to a server right next to us and simply asked, “Do you know who our server is? We’ve been waiting for almost 30 minutes.” In the rudest, most uncalled for way, snapped back and said, “You have Not been waiting for 30 minutes!!!” ? I looked back at my two young daughters and young niece and from the looks on their faces, I decided we needed to leave. The server was nearby so I quietly asked for her name. Again, in an unkind way said that her name was on the card thingy on the table. Wow. I don’t know how someone like that is allowed to work in customer service. I hadn’t been to this restaurant in awhile, and although I’ve heard poor reviews from locals, I thought I’d give my visiting niece a good experience, and she did while we were walking back up the ramp…. She laughed when my youngest daughter said, “Someone needs to call that lady’s parents.” ?
I see my review wound up in the Antelope Point Marina section, so I will repeat it here. While wife and I have always been happy with the various services available from the marina itself, it was my intention to provide an accurate discussion about the Jadi To Oh - the Navajo name to the floating restaurant in the Marina; hopefully to correct some of the wildly inaccurate discussions elsewhere. My wife and I have been dining at Jadi To Oh since it opened around 20 years ago. A little background - we are trailer boaters - we use the Marina as a base for exploring Lake Powell with our Bayliner cabin cruise. With no exceptions, dining at Jadi To Oh has been a delight down thru the years (they arent open for breakfast - my review covers our experience for lunch and dinner. A complaint? Well...sometimes the music is too loud for us older types...! The other day was no exception to our history of excellence at this restaurant. Could one possibly have a bad experience? Well..anything is possible. The other day was typical. The vegetables were cooked, still crunchy but not mush. The salads? All obviously fresh. The various meat dishes? All exceptional. The help? All obviously well-trained, well-managed, and eager to perform their respective jobs. Many facilities these days are short-handed. It should surprise no-one outside of rock-dwellers that service can sometimes be slower than ideal. My recommendation...go back to your cave! My wife and I have enjoyed dining at the finest restaurants in Beverly Hills and Los Angeles, California, and those of the best hotels in Las Vegas. If Jadi To Oh has not met one's expectations, I suggest go back to MacDonalds....!
Stay away!!! The food is great so order it to go, but the service is one for the books. We have owned a houseboat here for 10+ years and never had such a poor experience with any service anywhere ever. The waiter actually tried to tell us that the included drink with kids meals was water! Not to mention that out of 16 of us, only 6 received waters the entire meal. Our kids actually got up to get their own drinks because the waiter Leo (if that was his name) asked them to go get them themselves. My daughter is 6 years old! We received 3 out of 16 meals and mentioned we were missing a few items and which he was verbally frustrated about. He then brought a burger to my 10 year old, which was supposed to have no cheese on it and when my son mentioned it he actually got upset at him. Finally after 2 hours got each meal separately. we get the bill which has the automatic 19%, which explains the worst most offensive service ever, and he charged us for kids drinks and kids sides from the kids meals which it clearly states on the menu is included. After making every excuse like water was included and blaming us he charged the card and said if we mentioned it at the table he would have taken it off! What! So over charged $30, verbally offended both during dinner service and when asking about the bill, gaslighting to no end and never a mention of I’m sorry for the inconvenience. Wow, wow. I believe this may fall on deaf ears of the management, who should be seriously concerned with this kind of server at their restaurant but if I can keep one family from dining in this place it would be worth it. Thankfully the kitchen did a great job and the food was good. Order it to go and you won’t be disappointed!
Couldn't ask for a better view while enjoying lunch out on the outdoor patio area. Assisted to the restaurant by golf cart and then an amazing lunch. Food and service was great!
Poor service and poor food. So many things went wrong from the server saying they had only menu for us to share when the restaurant was empty, to three people checking on us but not taking a drink or food order. Slow wait for food. Crab over cooked and burnt butter and no sides for $65! And the pizza was tasteless.
(Translated by Google) It couldn't be more unfriendly. Since the second order was too long for us, we wanted to pay, two glasses of beer 16 USD. Of course we insisted on the unfriendly request if we wanted the 4 USD back. We don't do it otherwise, but now we have 2 fewer friends. What the hell.(Original)Unfreundlicher geht es nicht. Da es uns zulange ging mit der zweiten Bestellung, wollten wir bezahlen, zwei Gläser Bier 16 USD. Auf die unfreundliche Anfrage, ob wir die 4 USD zurück haben wollen, haben wir natürlich darauf bestanden. Machen wir sonst nicht, dafür haben wir jetzt 2 Freundinnen weniger. Was soll's.
Atmosphere: 3
Service: 1
After 50 minutes waiting , the waiter came to check our order because he didn’t turn it in . Don’t come here !
Restaurantji Recommends
We had a nice lunch here; it was nice to look out over Lake Powell. Food and service were also good!
Good food but the quantity was significantly less for the price of each food
Terrible attitude. Poor experience at best. Food is decent but their general way of being is very off putting. The restaurant use to be a great place to hang out and have a nice meal. The last 2 years it has gone so far downhill it’s hard to stomach. Truthfully, it’s the marina management in general, not just the restaurant…. Sad to see something once so amazing become something so disappointing in such a short period of time…
This is a fun place right on the water. The waitstaff was amazing and attentive. The fried fish, onion rings and waffles fries were amazing. The steamed mussels arrived in a neat pot with yummy broth and bread however only 12 out of 30 mussels opened. We were offered a 10% discount on that item only $1.80 on our $80 bill. Sad to say but a big disappointment especially when we asked twice for a Review and after a long wait the mgrsaid the mussels come precooked and are what they are and our bill was already prepared and couldn’t be redone. Ugh.
Service was bad and food below average. I asked for a table inside as it was about 90-95 Fahreinheit. They said it is not open, only outside in the burning sun (inside was fully empty and I think quite some people would have loved to be seated inside). Furthermore, had to wait ages for check and eventually my debit card to be given back. Seems to be a place where they take advantage of location.
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