Dunkin'

3015 N Glassford Hill Rd, Prescott Valley
(928) 458-5600

Recent Reviews

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Sara Wolfe

Quick breakfast this morning was great. Ordered on the app and everything was ready when I arrived. The person at the drive thru was handing me a hot drink but took it back and said it wasn't hot enough so she had it remade. Wow. I really appreciated that attention to detail. You can tell the ladies working the window care about each order.

Food: 5

Service: 5

George blank

Shout out to brandon, what a pleasant gentleman, friendly and courteous. Made my coffee and it was perfect.

Atmosphere: 5

Food: 5

Service: 5

Terri Arsenault

We ordered 2 drinks. Both were made incorrectly! The guy asked same questions like 3 time...what size, want ice...we'd repeat answer and he'd ask again. $15 wasted. Hubby threw his out and we shared mine even though it tasted like oat milk & no strawberry flavor. Won't be returning. To expensive to just throw out.

Atmosphere: 4

Food: 1

Service: 1

Stephen Hannah

It took 22 minutes to get my “hot” Ham and Swiss croissant. When I asked they said the drive thru was busy and wouldn’t entertain a refund. When the sandwich finally came it was literally refrigerator cold in the middle. Save your money or take it somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Janet Armentani

I love Dunkin. Staff at this location are always great.

Atmosphere: 5

Food: 5

Service: 5

David Knight

My son really likes their milk shakes. It is a real milkshake as far as I know, so the price is higher for the quality - but it is spendy. That is the only draw back. $9.60 for a large. Again, real milk in a shake nowadays is going to demand a higher price. Inflation is a killer!

Atmosphere: 4

Food: 5

Service: 5

Dramma Mamma

Really terrible
Dry and Stale
Flavors are so fake
After waiting for 36 mins for 6 donuts and two coffees(bitter/burnt yuck as well.)

Atmosphere: 1

Food: 1

Service: 5

Kendall

The staff at this location is extremely personable. They have never once messed up my order and our food is always fresh

Atmosphere: 5

Food: 5

Service: 5

Tim Adams

When their busy...all bets are off. Gotta say the word FROZEN i guess with the new coffees. Asked for the new pecan coffee and they wanted to know if I wanted cream and sugar. Don't sell the new frozen coffees here I guess? One person working the whole store and I didn't have the patience to be told I'll be helped a third time. This location is good for one simple coffee order when they're slow.

Atmosphere: 3

Food: 3

Service: 2

William Chit

I was in the store to do some work but the music was too loud. I told the manager that I was there for some work, then about 30 minutes in he disturbed me in the middle of it. He then proceeded to make some comment under his breath and walked away, but he kept staring at my direction as if I was doing something wrong.

Atmosphere: 1

Food: 3

Service: 1

Lena Vee

The gentlemen who helped me the times I came here were so patient, polite, and went above and beyond to make sure that I was satisfied with my order and got exactly what I wanted. They were also fast and professional.

Tim Paquin

Pulled up to drive through at 428am....(I know it opens at 430)
The person in drive through scolded me and told me I screwed up her time on her clock....then had me pull around front to wait 13 minutes as 4 cars got their orders behind me....firstly, im sorry I was early 2 minutes, but waiting 13 minutes for an order at drive through is a lil excessive and messed my time up... I felt like I was being punished...lol.

Atmosphere: 1

Food: 1

Service: 1

Alexa Every

I really hate to do this because I love Dunkin but lately I’m paying almost 7 dollars for a cup of ice. Baristas need to understand that coffee is the one thing giving people the will to live and when you get a cup of ice, that will dwindles.
Photo is after one sip- can’t even fit the straw in the cup. 7 dollars for three sips- do you think I’m a Kardashian? Do I need to pay 14 dollars for six sips?? Don’t tempt me!!

Cilly Moore

Alright

Leah White

Very consistent location. Consistently fresh. Consistently friendly.
Consistently the best I've found in the state of AZ.

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