Jack in the Box

7622 E State Rte 69, Prescott Valley
(928) 759-7227

Recent Reviews

Eric Kinney

Put in a online order, they took my money. Went to go pick up my order and they were closed? 3 hours early? We called they said the app was through a 3rd party and couldn't help us. So basically they stole our 31 dollars and told us good luck.

Eleanor Montellano

Usually very good, but this last time, food was cold and not good presentation. I ordered sour dough meal, but no luck, so I ordered supreme meal. Looked like my sandwich was thrown together and I didn't get bacon. I went through drive-up as I always do.☹️??. Don't know if I'll be back there‼️

Food: 2

Service: 3

Ramon Ortega

They always have something to say. This time it’s carry out only. This place is a dump and joke.

Atmosphere: 1

Food: 2

Service: 1

kartman001

They got my order rite what more can I ask for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Tacos

Bianka Chaidez

Love their tacos!

Atmosphere: 4

Food: 5

Service: 4

Tina Friel

I went online to check their menu. The menu associated with this store claimed they sold chicken tater melt munchie meals and grilled chicken Cobb salads. This store had neither. They did have a plain grilled chicken salad that was wilted & old. In lieu of the munchie meal, I ordered a sour dough jack and a 3 pk of egg rolls. The burger was dry, and the egg rolls were incredibly overcooked. They did not give any choice of salad dressing for the salad, nor did they provide sweet & sour sauce. They didn't even include napkins!

Atmosphere: 3

Food: 2

Service: 3

Wandering Mobi

It has been years since i have been to a jack in the box!Fries were crispy and wonderful, burgers were hot, fresh, and as expected....AND, the mystery meat tacos were the same odd deliciousness that I remember! ?Thank you for filling that craving!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Sandwich

Cori J Pacimeo

Bathroom is

Atmosphere: 1

Food: 1

Service: 2

Barnabi Jones

Went a couple weeks ago good was cold and not nearly as good as Prescott's. However I went this Sunday morning only 2 guys were there about 9 am January 14th I say in specific detail because these guys were great. Nice attitude great service and the food was considerably better they deserve raises and are good employees treat them well now days there few and far in between and quite a rarity

Atmosphere: 5

Food: 4

Service: 5

Anthony G

I have been to many jack in a box locations. This location will not be visited by me and my family.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Ultimate Breakfast Sandwich, Jr Jumbo Jack, Sourdough Jack, Sausage Croissant, Onion Rings, French Fries, Crispy Chicken, Ultimate Cheeseburger, Jumbo Jack, Dr Pepper, Two Tacos

B1K

Worst customer service ever!! The restaurant staff ignore you and not sanitary!!!

Atmosphere: 1

Food: 1

Service: 1

jason bader

I don't know how you can get half an order of tacos hot and half an order of tacos cold but that's what I got tonight worst experience

Atmosphere: 1

Food: 1

Service: 1

Misha Laws

They were kinda of busy with the drive-thru. They took a while to take my order. Thought it was weird that I made eye contact with all the staff, but one and no one said anything. They finally asked someone to take my order. He did apologize for the wait (I think his name was PR). He was the only one who seemed to care about customer care. Then I must have received someone else's order. Since two of my tacos didn't have any lettuce and extra hot sauce.

Atmosphere: 3

Food: 4

Service: 3

Jenn Johnson

I want to start off by saying I’m a milkshake girly. It’s the main reason I go to JNTB. This stores shake machine has been down for the last couple of months and I finally went back tonight to see if they got a new one, yes they did but by 9:45 they already cleaned it out and shut it down for the night. Isn’t it open until midnight? Totally disappointed ???? the dining room doors were locked and there wasn’t a sign posted on the front doors or in the drive thru that says their machine goes down at X time. I should’ve called before I headed over there, that’s on me. McDonald’s will now be my go-to for shakes.

Atmosphere: 2

Food: 3

Service: 1

Rick Hutchinson

clean your tables a little more frequently and youll be perfect ?

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich, Two Tacos

Load More