Waited more than ten minutes for my order to be taken. I left.
Service: 1
GILLY POLLARD
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Mozzarella Sticks, Hot Fudge Sundae, Chili Cheese Tots, Tots, Chili Dog, Hot Fudge, Corn Dog
Annie Wagner
We love sonic but having to wait 20 min for a single drink is outrageous. When you have a line of cars what happened to helping the customers with single drink orders if the people in front are waiting on other things? I just went and again waited 15 min they gave the car behind me my food before me and they had 2 large bags of food how does that make sense? We get home and the burgers are not even put together falling apart so sloppy! Management is so worried about charging for extra sauces and can’t even get the food presentation or customer service down.
Food: 3
Service: 1
Evil Doom
My boyfriend eats there at least once a week. It never fails they get the order wrong. We use the drive-through every time. Their speaker never works or is very hard to hear each other. The wait is ridiculous. There is new staff every time. It seems like chaos going on inside. Kids screaming and playing, definitely not taking care of business. I dont eat their food. But they stay open later than most places so that's why we return.
Atmosphere: 1
Food: 2
Service: 1
Keri Boden
My daughter wanted to swing by here after gymnastics and pick up a small cherry limeade.
Atmosphere: 5
Food: 5
Service: 5
Misty Lee
Every time I come here now I have to wait at least 20min for my food even though I placed a mobile order and you'd think it be fresh with how long the wait is but nope it's always cold. Wait 20min to get cold food, I'll be the only one there sometimes and the wait is still ridiculous and food still cold. And most the workers are always rude and have attitude, I'm a nice person and it upsets me when I get such attitude from them. You order sauce and have to pay for it and when you ask because it wasn't in your bag they roll there eyes and Huff and puff, like I paid for the sauce it's not that hard to put it in the bag, theres no need for attitude.
D Berne
Our server was exceptionally nice! The order took a little too long and we only ordered a mixed root beer float. It didn't seem like they were awful busy but I may have not noticed!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Heather Diemert
This is absolutely the worst Sonic in the nation. I travel all over and this has to be the absolutely worst Sonic ever. I’ve been going there for over 20 years because it’s the only one in town. But when I go other places or even up to Prescott, the service is completely different. I’m venting because I ordered a mozzarella stick and a Coke and I asked for extra ice in my Coke and for extra marinara sauce with my mozzarella sticks. The order came out and I asked if there was marinara sauce she said yes, I looked in the bag no marinara sauce! I said can you please bring me back two of them she said yes. She came back out and said this is going to make you upset, but my manager will only let me give you one marinara sauce or your mozzarella sticks. After I ask for two when I first ordered, they didn’t tell me that I could only get one. And the fact that they never even put one in my bag they should’ve given me two and they came back out.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Mozzarella Sticks
Bryce Corbitt
Closed 15 minutes before closing time. I drove 25 minutes to come here.
Atmosphere: 1
Service: 1
Eric Bonwit
They got my toppings wrong, and I made the mistake of calling up about it. I was transferred to a guy who I THINK was the GM. Instead of being apologetic, he was defensive and very argumentative. When I went back a few days later to purchase some more, the woman on duty threatened to call the police. Talk about your terrible customer experience and customer service. Avoid this location at all costs. I've never had such a horrible experience at a fast-food restaurant. And because they are a franchisee, corporate claimed they were unable to do anything (they apologized profusely, but that was about it).
Super rude staff. I hate this place. Been here 6 times, they are terrible every time. Avoid this location
Atmosphere: 1
Food: 1
Service: 1
Hannah Eiker
This is BY FAR THE WORST RESTURANT I HAVE EVER BEEN TO. NO customer service, NEVER EVER get my full order. When you call, you can never talk to ANYONE. I hope this particular food chain will fail and I’m making it my mission to inform people of this HORRENDOUS PLACE!
Atmosphere: 1
Food: 1
Service: 1
jenny jenny
Love their Rt 44 large lemonade slush with blue razz added. Yummy! Especially on a hot day!
Atmosphere: 5
Food: 5
Service: 4
Samantha Freeman
Always something with the ice cream machine. Today it was I can do a shake but not a sunday
Waited more than ten minutes for my order to be taken. I left.
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Mozzarella Sticks, Hot Fudge Sundae, Chili Cheese Tots, Tots, Chili Dog, Hot Fudge, Corn Dog
We love sonic but having to wait 20 min for a single drink is outrageous. When you have a line of cars what happened to helping the customers with single drink orders if the people in front are waiting on other things? I just went and again waited 15 min they gave the car behind me my food before me and they had 2 large bags of food how does that make sense? We get home and the burgers are not even put together falling apart so sloppy! Management is so worried about charging for extra sauces and can’t even get the food presentation or customer service down.
Food: 3
Service: 1
My boyfriend eats there at least once a week. It never fails they get the order wrong. We use the drive-through every time. Their speaker never works or is very hard to hear each other. The wait is ridiculous. There is new staff every time. It seems like chaos going on inside. Kids screaming and playing, definitely not taking care of business. I dont eat their food. But they stay open later than most places so that's why we return.
Atmosphere: 1
Food: 2
Service: 1
My daughter wanted to swing by here after gymnastics and pick up a small cherry limeade.
Atmosphere: 5
Food: 5
Service: 5
Every time I come here now I have to wait at least 20min for my food even though I placed a mobile order and you'd think it be fresh with how long the wait is but nope it's always cold. Wait 20min to get cold food, I'll be the only one there sometimes and the wait is still ridiculous and food still cold. And most the workers are always rude and have attitude, I'm a nice person and it upsets me when I get such attitude from them. You order sauce and have to pay for it and when you ask because it wasn't in your bag they roll there eyes and Huff and puff, like I paid for the sauce it's not that hard to put it in the bag, theres no need for attitude.
Our server was exceptionally nice! The order took a little too long and we only ordered a mixed root beer float. It didn't seem like they were awful busy but I may have not noticed!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Fudge
This is absolutely the worst Sonic in the nation. I travel all over and this has to be the absolutely worst Sonic ever. I’ve been going there for over 20 years because it’s the only one in town. But when I go other places or even up to Prescott, the service is completely different. I’m venting because I ordered a mozzarella stick and a Coke and I asked for extra ice in my Coke and for extra marinara sauce with my mozzarella sticks. The order came out and I asked if there was marinara sauce she said yes, I looked in the bag no marinara sauce! I said can you please bring me back two of them she said yes. She came back out and said this is going to make you upset, but my manager will only let me give you one marinara sauce or your mozzarella sticks. After I ask for two when I first ordered, they didn’t tell me that I could only get one. And the fact that they never even put one in my bag they should’ve given me two and they came back out.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Mozzarella Sticks
Closed 15 minutes before closing time. I drove 25 minutes to come here.
Atmosphere: 1
Service: 1
They got my toppings wrong, and I made the mistake of calling up about it. I was transferred to a guy who I THINK was the GM. Instead of being apologetic, he was defensive and very argumentative. When I went back a few days later to purchase some more, the woman on duty threatened to call the police. Talk about your terrible customer experience and customer service. Avoid this location at all costs. I've never had such a horrible experience at a fast-food restaurant. And because they are a franchisee, corporate claimed they were unable to do anything (they apologized profusely, but that was about it).
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Corn Dog
Restaurantji Recommends
Super rude staff. I hate this place. Been here 6 times, they are terrible every time. Avoid this location
Atmosphere: 1
Food: 1
Service: 1
This is BY FAR THE WORST RESTURANT I HAVE EVER BEEN TO. NO customer service, NEVER EVER get my full order. When you call, you can never talk to ANYONE. I hope this particular food chain will fail and I’m making it my mission to inform people of this HORRENDOUS PLACE!
Atmosphere: 1
Food: 1
Service: 1
Love their Rt 44 large lemonade slush with blue razz added. Yummy! Especially on a hot day!
Atmosphere: 5
Food: 5
Service: 4
Always something with the ice cream machine. Today it was I can do a shake but not a sunday
Atmosphere: 1
Service: 5
30 minutes for shakes
Atmosphere: 1
Food: 4
Service: 1
Loading...