Tropical Smoothie Cafe

7850 Florentine Rd, Prescott Valley
(928) 277-0215

Recent Reviews

JoAnn Marlowe

The smoothies don't have much flavor. Cost almost $20 for two smoothies. We won't be going back.

Service: 5

Ash DiCristina

Service is quick and easy, delicious fruit smoothies that are a nice pick me up, and I personally think there “peanut butter mood” is pretty good but not amazing; however, I’m particular about peanut butter

Atmosphere: 4

Food: 5

Service: 5

Rott Guardian

Good food great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch

J M

The peanut paradise is my new favorite.

Atmosphere: 2

Food: 5

Service: 3

Sherri Hansen

I only do car service, so can't tell you about atmosphere. But very good.

Food: 5

Service: 5

Recommended dishes: Island Green

JayBird S

Justin went above and beyond to make sure that I found the store. The service was great and the Mango Magic smoothie was absolutely delicious!

Atmosphere: 5

Food: 5

Service: 5

Crista Zamora

Amazing customer service! Always leave feeling happier because of their great attitudes. Food is delicious and the place is clean! Thankful for this place and their staff!

Atmosphere: 5

Food: 5

Service: 5

Anne Ramsower

Friendly staff, delicious food and yummy smoothies.

Breann Brunson

Honestly such a nice experience! Caleb is a gem, you should definitely keep him around. His kindness and excellent customer service is hard to find anymore! Great smoothies too!!

Lauren Fumagalli

Excellent Tropical Smoothie Cafe!!! They're so nice, great at suggestions, and always on it, even when they're super busy! They've done an excellent job with hiring the best people who always have smiles on their faces!

Tara B

BEWARE! Really disappointed in this place and the lack of customer service and concern. Let me start off by saying, I HATE writing bad reviews. But this one came down to a major safety concern that I could not get anyone to address. I went in about 2 weeks ago and ordered a strawberry banana and chocolate smoothie. The taste was actually quite good, however about 1/5 of the way through, I choked on a foreign object. This definitely wasn’t a piece of fruit or anything that should have been in a smoothie. It felt like plastic or a piece of metal. It got lodged in the side of my throat and I tried everything to get it out. Luckily, it wasn’t blocking my airway so I was still able to breathe. It was however very sore and hard to swallow. Deeming how expensive it is to go to the hospital, I tried to wait it out a few hours and tried many different things to try to get it to dislodge. Luckily, after 5 hours, I was able to get this small object to go down. My throat was sore for at least 2 days afterwards. I immediately reached out via phone and by email to management. I was very concerned for other people safety and that the ingredients they used may have been contaminated. Despite numerous attempts, no one ever got back to me. I find this shocking, as this is not just a quality/taste issue- this is a major safety concern! And absolutely no one would get back with me. I was very patient- I waited 2 weeks before posting a review (I understand companies are busy) I didn’t repeatedly call, I was very kind and courteous in my email, I didn’t even ask for a refund- I simply wanted someone to acknowledge that they received my concern and were checking on things to make sure that no other customers had the chance of being injured like I was. The fact that the company didn’t even respond- it really shows their complete lack of concern or care about what they are making and selling and their lack of concern for their customers. Such a shame. I’ll never be back and for those thinking about going here- PLEASE be cautious. This issue could have been so much more serious. I just want to make others aware of the dangerous situation so that they can make a conscientious decision whether to come here or not. And please, for goodness sake- at least check your ingredients for safety.

Arianna Turk

This review is gone from 5 to a 1 for 3 reasons but will mention 2. Reason 1: all workers were too busy watching a phone video in back & I had to wait for service. Reason 2: I order 3 times a week, Chia Banana Boost, w/peanut butter & no sugar. That same day, she had to remake it twice & still tasted watery & no flavor of peanut butter. Supposedly, my husband watched her make it & she didn't scoop out all the peanut butter & noticed extra water. Sorry, but I won't be coming back until you train your employees to give better service & consistency on smoothies.

Steven Shreve (MHYDProductions)

At first glance of the menu, all of the things are more towards the upside of pricing, but don’t let that $8 price point get in your way of trying this!The smoothie that I tried was really good regardless of the price (The Peanut Butter Cup smoothie.) Would I come here again? Yes, I probably would regardless. The staff was really kind to everyone in the cafe, and was a really nice experience.

Autumn Koukal

The wait staff was great, the smoothie I got was excellent, but the prices were high.

Reso Shreve (Ray)

At first glance of the menu, all of the things are more towards the upside of pricing, but don’t let that $8 price point get in your way of trying this!The smoothie that I tried was really good regardless of the price (The Peanut Butter Cup smoothie.) Would I come here again? Yes, I probably would regardless. The staff was really kind to everyone in the cafe, and was a really nice experience.

Load More