If you haven't been to Arby's lately, you should go back, especially this restaurant. The food is very good. The manager is doing a great job with customer service and food quality. It was clean as well.
Atmosphere: 5
Food: 5
Service: 5
Kevin McIntosh
Wrong sandwhich, fixed so kindly. Really nice guy. Monday at 900 at night. Great service.
Atmosphere: 5
Food: 5
Service: 5
Michael Mrsny
I used to not care for Arby's until I started coming to this particular restaurant. Service and food is ALWAYS great! Training a new guy at the register today. Co-manager was very patient in helping him thru the steps of taking an order with a coupon. All employees seem happy to work at this store. Genuinely reflects on management's leadership and mentorship skills. Kenny the GM is one of the most engaged managers I've seen at any fast food restaurant. Visible on every visit. This guy has the secret sauce to run this place (pun intended), and likely any restaurant. Thanks to the whole team, and keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Chuck Schaaf
New steak nuggets are great
Atmosphere: 4
Food: 4
Service: 4
Jasen Venable
The gm was awesome friendly and hot food
Atmosphere: 5
Food: 5
Service: 5
Madonna Gromacki
Went to the location on Iron Springs Rd Tuesday early Tuesday to order 2 roast beef sandwich s and was told out of roast beef. Ahhhhh where am I..... Arby's roast beef???? No apologize and the manager was standing there and said nothing. Unexceptional. Another customer walked out as well!!
Carla Jacobson
Nothing against this location. It was good and the employees were friendly. But this is not the Arby’s I grew up with! And that’s true of all Arby’s now. Just not the same quality of meat of even 10 years ago. And I grew up in the 80s and the roast beef was great!
Atmosphere: 5
Food: 3
Service: 5
diane swanson
3 people working, no one else but myself in the restaurant & had to wait 5 minutes at the counter before my order was taken. Some of the chairs were upside down on the tables. Poor lighting. I may have stayed had it not been deserted. Food okay, but over priced.
Atmosphere: 1
Food: 3
Service: 2
Kevin Bass
They asked me at order time if I wanted any sauce or ketchup and I told him horsey sauce and ketchup and he repeated it back to me. Got to window to pay and get our food and he says so no sauces? Once again I told him horsey and ketchup. We get our food and drive to park and eat it about a mile away and no horsey sauce at all in bag. He gave me lots of arbys sauce that I didn't ask for, tho. Open up my beef and cheddar sandwich and no Arby's sauce on sandwich at all, almost no cheese, and the meat was laying in wrapper instead of on bun. Paid almost $13 and couldn't even get what I asked for and sandwich was a mess. Im not a complainer, but this was ridiculous. So careless.
This location ain't methin around when it comes to good service. I love Arby's but not the discomfort from glitchy employees
Atmosphere: 1
Food: 3
Service: 4
Christina Ryan
Friendly service, clean tables, good food!
Atmosphere: 5
Food: 5
Service: 5
Sarah Larsen
A lot of fast food places today do not have good service. Not just short staffed but just poor customer service. Not today at the Prescott Arby’s! We were greeted as soon as we walked in the door. Everyone was so friendly. We told the cashier our order and he suggested ordering a kids meal to make it cheaper. It was so professional and clean. You could tell they are well managed. Good job!
The food and Customer Service was very good.
Atmosphere: 5
Food: 5
Service: 5
If you haven't been to Arby's lately, you should go back, especially this restaurant. The food is very good. The manager is doing a great job with customer service and food quality. It was clean as well.
Atmosphere: 5
Food: 5
Service: 5
Wrong sandwhich, fixed so kindly. Really nice guy. Monday at 900 at night. Great service.
Atmosphere: 5
Food: 5
Service: 5
I used to not care for Arby's until I started coming to this particular restaurant. Service and food is ALWAYS great! Training a new guy at the register today. Co-manager was very patient in helping him thru the steps of taking an order with a coupon. All employees seem happy to work at this store. Genuinely reflects on management's leadership and mentorship skills. Kenny the GM is one of the most engaged managers I've seen at any fast food restaurant. Visible on every visit. This guy has the secret sauce to run this place (pun intended), and likely any restaurant. Thanks to the whole team, and keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
New steak nuggets are great
Atmosphere: 4
Food: 4
Service: 4
The gm was awesome friendly and hot food
Atmosphere: 5
Food: 5
Service: 5
Went to the location on Iron Springs Rd Tuesday early Tuesday to order 2 roast beef sandwich s and was told out of roast beef. Ahhhhh where am I..... Arby's roast beef???? No apologize and the manager was standing there and said nothing. Unexceptional. Another customer walked out as well!!
Nothing against this location. It was good and the employees were friendly. But this is not the Arby’s I grew up with! And that’s true of all Arby’s now. Just not the same quality of meat of even 10 years ago. And I grew up in the 80s and the roast beef was great!
Atmosphere: 5
Food: 3
Service: 5
3 people working, no one else but myself in the restaurant & had to wait 5 minutes at the counter before my order was taken. Some of the chairs were upside down on the tables. Poor lighting. I may have stayed had it not been deserted. Food okay, but over priced.
Atmosphere: 1
Food: 3
Service: 2
They asked me at order time if I wanted any sauce or ketchup and I told him horsey sauce and ketchup and he repeated it back to me. Got to window to pay and get our food and he says so no sauces? Once again I told him horsey and ketchup. We get our food and drive to park and eat it about a mile away and no horsey sauce at all in bag. He gave me lots of arbys sauce that I didn't ask for, tho. Open up my beef and cheddar sandwich and no Arby's sauce on sandwich at all, almost no cheese, and the meat was laying in wrapper instead of on bun. Paid almost $13 and couldn't even get what I asked for and sandwich was a mess. Im not a complainer, but this was ridiculous. So careless.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Ring the bell!!!
Atmosphere: 5
Food: 5
Service: 5
This location ain't methin around when it comes to good service. I love Arby's but not the discomfort from glitchy employees
Atmosphere: 1
Food: 3
Service: 4
Friendly service, clean tables, good food!
Atmosphere: 5
Food: 5
Service: 5
A lot of fast food places today do not have good service. Not just short staffed but just poor customer service. Not today at the Prescott Arby’s! We were greeted as soon as we walked in the door. Everyone was so friendly. We told the cashier our order and he suggested ordering a kids meal to make it cheaper. It was so professional and clean. You could tell they are well managed. Good job!
Atmosphere: 5
Food: 5
Service: 5
Great food, Great prices.
Atmosphere: 4
Food: 4
Service: 4
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