Was told is best Mexican food in town but I Disagree. They don’t make their guacamole in house, their food was okay average. It’s an okay quick fast food option but I am never coming back as was not very impressed with food. I had the street tacos with carnitas & Al pastor and family order carne asada quesadillas and carne asada burrito, chips & “guacamole”. Overall their food could be better.
Atmosphere: 3
Food: 3
Service: 3
SnafuSoFauq
The food is good. Services what you'd expect at a fast food place. But why, are they asking for a tip when I go through the drive-thru. A tip is for going above and beyond. When I go through the drive-thru nobody's going above and beyond. Regrettably I will no longer patronize El Gordo as I am protesting restaurants that want to tip with no tip is actually deserved.
Food: 5
Service: 3
Mauricio Nieves
Tacos.
Atmosphere: 4
Food: 5
Service: 5
Yunier Robaldo Pérez Méndez
The truth is, never in my life do I plan to return there, if there is nothing more open I think I would rather go without food than return to that place, I'm sorry but that's how I felt.
Atmosphere: 1
Food: 1
Service: 1
AZ Garage Doors N More Inc.
I got a breakfast burrito the bacon was rancid tasting . I think I’m sick . I don’t think Gordos will be around much longer .
Atmosphere: 3
Food: 1
Service: 4
R L
This was a rip off. $14 for the tiniest burrito I've ever ordered and it had nothing in it that I was charged extra for. I hate giving bad reviews but this is twice now I've felt ripped off by this place. It's ridiculous to charge so much and reduce portions. Could fit my tiny hand around this and almost touch fingers. Restaurant prices for children's portions.
Atmosphere: 3
Food: 1
Recommended dishes: Burrito
Madelline Robinson
Frontier Village Prescott location: Before today I would have given service and atmosphere a better rating as I’d only picked up take out once before and it was fine. All other experiences have been placing door dash orders so no interactions there. Today I placed an order through the drive. There were 4 entrees and/or items for a total of just under $50. A 2 carne asada burrito combo, quesabirria with consomé, kids carne asada taco combo (taco, fries, churro), and shredded beef burrito. Bag was packed with red and green salsa, ketchup, forks, napkins. Wait time wasn’t bad. Two orders ahead of me and one came up behind. I enjoy their food in comparison to the other choices. Favorites have been the birria quesadilla although the consomé could be seasoned better. Birria tacos are good too. The carne asada can be too gristly and lacks seasoning but still enjoyable.
The issue today happened after they handed me the food and I asked if I could please get a big cup of water. The girl asked “what?” as I believe she didn't hear me. I repeated the request for a cup of water. She says, “next time ask at the menu.” I said “ok” as she stood there giving me attitude. So I say, “It’s ok. Never mind.” She then says “Yeah” as if proving her point and closed the window in my face.
I understand you were busy or may have been having a bad day. But your customer service today cost you the cash tip I was ready to hand you. (No, I don’t put it in the open bucket hanging from the window.) It also gives the customer the impression that their patronage is not needed or appreciated and the manager and owner should take notice.
This is the worst chicken tacos I've ever tried to eat.the taco shells were cooked so hard, you could almost break a tooth eating them. The taco was filled with lettuce and hardly any chicken, hardly any cheese. It was a take-out order and I had to throw them away.
Atmosphere: 2
Food: 1
Service: 2
Verlyn Treangen
Went through the Drive Through ,Service Girl at Window Extremely Rude Girl No Customer skills should never Be at drive up window went Tuesday the 21 @ 1130am Lousy Service and Experience.. Update Went today 10/09/24. Buyer Beware Bought Tacos Hair in our Tacos Terrible Service Terrible Food Unless you Like your Servers Hair in your Food This Place Should be Closed to Public I Blame this All On The Owner of THIS Establishment His Restaurant, His Servers, BUYER BEWARE.... Update for Owner , First. Thing you need to Fix Is The Employee that's Working the Drive Window is There Attitude and Patience and Caring for. Your Customers Needs, Not Ever Being Short Minded or Not Listening to your Customers Needs Also I Recommend Your Food Prep Personal Wear Hair Protection So Hair Doesn't get in The Food Like it was in my Last Tacos and Rice orders If you Look at all the Reviews Most Complaint was Your Employee at Drive up Window They were Treated very Rude. Felt your Employee was being Bothered by Us The Customers , Hopefully Your Can Address this Coach your People to Do Better. Your Food is Good But Your not Just Selling Food, A Company's Customers service is The Most Important For Great Repeat Business Just My Opinion Thx
It was 4 in the afternoon on a Saturday. The place was not busy at all. Service was quick, staff were friendly. The food was pretty good.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Enchilada
Troy White
Good food, good prices.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Street Tacos, Enchilada
Trish Gomez
Have been looking forward to trying it. Big disappointment. Friendly counter service. Had to look for a clean table finally found one. I had carne asada tacos. Meat was really chewy. My husband had tamales. Chewy pork and the masa tasted gritty like they were from a tv dinner. His exact words. Beans were bland. Won't be back.
Atmosphere: 1
Food: 1
Service: 3
Josh S.
Great place for late-night dining in prescott! The food is good but not great..
Parking: There's plenty of parking and they also have a drive-thru.
Kid-friendliness: Bring the hordes!
Wheelchair accessibility: Drive-thru or parking right in front.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Street Tacos, Enchilada, Birria Tacos, Quesabirrias
Seth Teal
This place charges 4% for using credit card (with no notice or signage). Az law is max $.25 for every transaction. I don’t mind paying when it is posted and known. But this is deceptive and illegal.
Always consistent always bomb af
Was told is best Mexican food in town but I Disagree. They don’t make their guacamole in house, their food was okay average. It’s an okay quick fast food option but I am never coming back as was not very impressed with food. I had the street tacos with carnitas & Al pastor and family order carne asada quesadillas and carne asada burrito, chips & “guacamole”. Overall their food could be better.
Atmosphere: 3
Food: 3
Service: 3
The food is good. Services what you'd expect at a fast food place. But why, are they asking for a tip when I go through the drive-thru. A tip is for going above and beyond. When I go through the drive-thru nobody's going above and beyond. Regrettably I will no longer patronize El Gordo as I am protesting restaurants that want to tip with no tip is actually deserved.
Food: 5
Service: 3
Tacos.
Atmosphere: 4
Food: 5
Service: 5
The truth is, never in my life do I plan to return there, if there is nothing more open I think I would rather go without food than return to that place, I'm sorry but that's how I felt.
Atmosphere: 1
Food: 1
Service: 1
I got a breakfast burrito the bacon was rancid tasting . I think I’m sick . I don’t think Gordos will be around much longer .
Atmosphere: 3
Food: 1
Service: 4
This was a rip off. $14 for the tiniest burrito I've ever ordered and it had nothing in it that I was charged extra for. I hate giving bad reviews but this is twice now I've felt ripped off by this place. It's ridiculous to charge so much and reduce portions. Could fit my tiny hand around this and almost touch fingers. Restaurant prices for children's portions.
Atmosphere: 3
Food: 1
Recommended dishes: Burrito
Frontier Village Prescott location: Before today I would have given service and atmosphere a better rating as I’d only picked up take out once before and it was fine. All other experiences have been placing door dash orders so no interactions there. Today I placed an order through the drive. There were 4 entrees and/or items for a total of just under $50. A 2 carne asada burrito combo, quesabirria with consomé, kids carne asada taco combo (taco, fries, churro), and shredded beef burrito. Bag was packed with red and green salsa, ketchup, forks, napkins. Wait time wasn’t bad. Two orders ahead of me and one came up behind. I enjoy their food in comparison to the other choices. Favorites have been the birria quesadilla although the consomé could be seasoned better. Birria tacos are good too. The carne asada can be too gristly and lacks seasoning but still enjoyable.
The issue today happened after they handed me the food and I asked if I could please get a big cup of water. The girl asked “what?” as I believe she didn't hear me. I repeated the request for a cup of water. She says, “next time ask at the menu.” I said “ok” as she stood there giving me attitude. So I say, “It’s ok. Never mind.” She then says “Yeah” as if proving her point and closed the window in my face.
I understand you were busy or may have been having a bad day. But your customer service today cost you the cash tip I was ready to hand you. (No, I don’t put it in the open bucket hanging from the window.) It also gives the customer the impression that their patronage is not needed or appreciated and the manager and owner should take notice.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito, Birria Tacos, Quesabirrias
This is the worst chicken tacos I've ever tried to eat.the taco shells were cooked so hard, you could almost break a tooth eating them. The taco was filled with lettuce and hardly any chicken, hardly any cheese. It was a take-out order and I had to throw them away.
Atmosphere: 2
Food: 1
Service: 2
Went through the Drive Through ,Service Girl at Window Extremely Rude Girl No Customer skills should never Be at drive up window went Tuesday the 21 @ 1130am Lousy Service and Experience.. Update Went today 10/09/24. Buyer Beware Bought Tacos Hair in our Tacos Terrible Service Terrible Food Unless you Like your Servers Hair in your Food This Place Should be Closed to Public I Blame this All On The Owner of THIS Establishment His Restaurant, His Servers, BUYER BEWARE.... Update for Owner , First. Thing you need to Fix Is The Employee that's Working the Drive Window is There Attitude and Patience and Caring for. Your Customers Needs, Not Ever Being Short Minded or Not Listening to your Customers Needs Also I Recommend Your Food Prep Personal Wear Hair Protection So Hair Doesn't get in The Food Like it was in my Last Tacos and Rice orders If you Look at all the Reviews Most Complaint was Your Employee at Drive up Window They were Treated very Rude. Felt your Employee was being Bothered by Us The Customers , Hopefully Your Can Address this Coach your People to Do Better. Your Food is Good But Your not Just Selling Food, A Company's Customers service is The Most Important For Great Repeat Business Just My Opinion Thx
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was 4 in the afternoon on a Saturday. The place was not busy at all. Service was quick, staff were friendly. The food was pretty good.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Enchilada
Good food, good prices.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Street Tacos, Enchilada
Have been looking forward to trying it. Big disappointment. Friendly counter service. Had to look for a clean table finally found one. I had carne asada tacos. Meat was really chewy. My husband had tamales. Chewy pork and the masa tasted gritty like they were from a tv dinner. His exact words. Beans were bland. Won't be back.
Atmosphere: 1
Food: 1
Service: 3
Great place for late-night dining in prescott! The food is good but not great..
Parking: There's plenty of parking and they also have a drive-thru.
Kid-friendliness: Bring the hordes!
Wheelchair accessibility: Drive-thru or parking right in front.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Street Tacos, Enchilada, Birria Tacos, Quesabirrias
This place charges 4% for using credit card (with no notice or signage). Az law is max $.25 for every transaction. I don’t mind paying when it is posted and known. But this is deceptive and illegal.
Service: 1
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