Red Robin Gourmet Burgers and Brews

Service was good, she kinda forgot about us for a lil bit, now the burgers were ok at best. Presentation of the meal was great but….The meat felt like it had no seasoning, the guacamole in the heatwave had a gross aftertaste(maybe because it was a little gray like when u leave it outside for a long time) the fries were nice and crispy. The best part was the onion rings and the lemon cake.

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 4

Great service with friendly staff.
The pizza was very good.
Will definitely be back to explore more menu options.

Atmosphere: 5

Food: 5

Service: 5

Awesome staff and service! Our waitress was amazing and patient with our toddler.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Salads, Burger

Great service and tasty burgers. Stopped by here on a weekday evening and it was pretty quiet. Very nice meal for the two of us.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salads, Burger

Haven't been here in quite awhile, it's a good place for good food and great service. We'll be back soon.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Monster Burger, Burger

The “Smash Burger” is more of a squish burger. But they put one on the menu to seem relevant.

Atmosphere: 3

Food: 4

Service: 3

Good good and decent prices.

Kid-friendliness: Good for children

Atmosphere: 5

Food: 5

Service: 5

Our server was very good, but she was alone for the most part and trying to be all things to all people.

Atmosphere: 5

Food: 5

Service: 4

I feel the need to post this for people that have food allergies. I have a gluten allergy. When I consume gluten, my immune system attacks my body. I get severe muscle spasms, charlie horses, right now as I'm typing my back muscles are seizing up. My joints hurt, sending pain radiating down all my bones. I get horrible fatigue and brain fog. Those are just the major symptoms.
I know it's a risk to eat out, but usually Red Robin is a safe choice. I order a lettuce wrapped burger and a side salad, no croutons. I let the server know I have a gluten allergy, no bread products. As I was eating the salad, I had a couple crunchy bites, really small. I take another bite and notice another crunch. I dig through my salad, it looks like croutons were put on the salad, and then someone dug them out by hand. I found one big crouton they missed, but about a dozen tiny pieces of crouton. I can't believe I would tell them I have a gluten allergy, and they would think it is remotely ok to pick out the pieces of crouton.
So if you have an allergy, do not trust Red Robin to adequately train their kitchen staff about it.
If I'm being honest though, that's not even what really upset me. What really upset me was the manager came over after giving us a 10% discout (Didn't notice what the discount was til after she left the table -$3) to say she talked to her kitchen staff and they don't know how the croutons got in there (??? someone obvs. picked them out) and she told them they had to be more careful. I'm upset she gave me a discount at all, she put a price on what I have to deal with for the next couple weeks, and how hard my life is going to be. It is worth $3. Anything harder than the easiest chores will be out of the question. I would have rather had no discount, and just a genuine apology, because every time I have to do something simple, like sweep my floors, or laundry, and it's way harder and painful than it has to be, I get to think to myself, this was worth $3 to Red Robin.

Atmosphere: 4

Food: 1

Service: 5

Great service and food

Atmosphere: 5

Food: 5

Service: 5

I gotta give a shout out to Ryan tonight, man of the hour! My wife put in an order for takeout through the app (first error on our part, nothings better than a good ole fashion phone call), which I drove an hour round trip for to pick up. Between the app causing a few technical order detail issues and a minor mishap with the girl up front handling the takeouts, I did call to confront the issues, as we only recently started patronizing this Red Robin location again over the past 6 months, after protesting to eat there for the 3+ years prior (due to terrible service all the way around); HOWEVER, Ryan and the rest of the team have done a complete 360 of the place! Ryan was open to reviewing the issues I had with my order, understanding my minor frustrations, and he actually listened to what I had to say and was attentive to every detail. He offered to refund the entire order, which was above and beyond, and I felt not necessary as not everything was wrong and half of the issues arose from technical problems with the apps ordering. So we agreed on a partial amount in which we'll be returning to use for lunch tomorrow, so the slight bad taste after this experience is erased by a good one! The new revived professionalism, cleanliness and overall organization of this establishment is commendable and I would highly suggest for anyone who previously had a bad experience(s), to give Ryan (AGM) and the team another shot. Thank you guys for being a great local feeling place to come grab some good food, have good service and be well treated as a patron.

Parking: Great handicap accessibility and enough spaces that my bad hip and I have never had to take a hike just to get in and out.

Kid-friendliness: The balloons by the front door are awesome for the kids (but also for the 82 year old 'kids'!)

Wheelchair accessibility: The entry/exit and parking lot/walkways are plenty wide and give me comfort, that when I have to get another hip replacement and I'm back on a walker for 3 months, I know this is definitely a place I can actually go to and not worry about accessibility!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger and Fries, Bottomless Fries, Royal Red Robin, Burger

Courtney at the bar is worth a trip here! Food was great and quick but the service by far was the star of my visit. Great job overall!

Atmosphere: 5

Food: 5

Service: 5

Sage was awesome. She was so helpful.

Atmosphere: 4

Food: 4

Service: 5

My waitress was Sage (S), she was amazing extremely delightful.

Give James a raise

Atmosphere: 5

Food: 5

Service: 5