Starbucks
950 Fair St, Prescott
(928) 778-6494
Recent Reviews
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Ignore you while u wait until you say something. Gives you the wrong food. The girl upfront was very awkward and didnt seem fit for the job. Just go up the street to an actual star bucks if u want what u actually ordered
Atmosphere: 1
Food: 1
Service: 1
This starbucks is inside the Frys. People did not seem very friendly. I stood around for a minute until I went to go ask a worker for a barista. She said we don't have one, so I left empty-handed. So disappointed at Frys. Why say you have a starbucks and not have anyone working nor have a sign saying they were closed, it was only 4pm.
Atmosphere: 1
Food: 1
Service: 1
I stop in just for a quick bite to eat before work. They are either out of what you are looking for, try to offer you the stale one that’s in the case, or give you a frozen one…they have zero customer service or communication skills. I’ve tried to give them multiple chances but each time there’s an issue with something.
Atmosphere: 1
Food: 1
Service: 1
I think people should know that baristas are Safeway employees and that they do not get the great benefits of stock, health insurance, greater wages and other stuff that the Starbucks employees get. Therefore, I avoid any "Starbucks" that is in a grocery store etc.
If that changes, it would be great, but I just don't see Safeway paying for all that.
Worst Starbucks ever! Batista working this morning was absolutely incompetent. I will never ever visit this location again
Service: 1
Maria is a terrible human being and boss and I feel bad for the people that have to work under her. Do better.
Service: 1
Gave my drink to someone else after taking 25 minutes to make two drinks with no one before us only after.
Atmosphere: 1
Food: 1
Service: 1
The manager Tracy needs to learn how to treat the employees respectfully at this location. It was straight up bullying towards her employees. In front of anyone near the area in the store.I would give 5 stars to the 3 young ladies working behind the counter on Aug 7 around 11:30am at this location. They have helped us twice & been very nice, friendly & quick to get our order together.Today I witnessed their manager Tracy straight up yelling at one young lady to get upstairs for some meeting about a review.The young lady was helping get our order together and the manager offered her no help, instead just kept glaring at her and pointing to go upstairs. That is extremely demeaning & no one deserves that.The other 2 young ladies made it to the counter from what I guess was their meeting, but didn’t have a chance to know what was going on at the counter, which was not their fault in the slightest.If I were any of the 3 young ladies I would walk out & refuse to be treated like that.
Food: 4
Service: 5
They are constantly out of EVERYTHING. I literally dont understand it?? At least they fired the girl named karen (but she spelt it funny) because my god was she a karen. But seriously, how are you guys constantly out of everything?? I'm so tired of walking up to pick up my order and being told "we dont have that" "well i paid through the app? How do I get my gift card money back? Actually, do you have xy and z?" "No no and no, also you can't get your gift card money back. Go to customer service." Who is running this starbucks?
Atmosphere: 1
Food: 1
Service: 1
Like the ice coffee
Restaurantji Recommends
I think ? it's ok, yet over rated....
Friendly staff. Coffee was disgusting and I didn't have time to go back in unfortunately.And they raised their prices.But the area was clean.Not sure if I will go back
Like the ice coffee
Love this location. They have a lot more friendly faces than before. Nicole, Kobe and caleigh are very pleasant and do a great job. Would recommend!!
I got amazing service from a toung girl named Kobe she was such a delight to take my order. She was so kind and understanding and has a great taste in coffee thanks for the great coffee suggestion
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