I order through the mobile app at this location almost daily. It used to be the e highlight of my morning. Last week it took 18 minutes for a mobile order of a large coffee splash of cream. Today I sit here waiting for over ten min now for a simple coffee splash of cream. The store is nearly empty! I can’t even imagine these employees trying to handle high volume restaurant service. I have 16 years experience as a server and barista! Corporate needs a meeting STAT! Unacceptable
Arvin Gonzalez
It was nice. Very fast and all employees were friendly. Great place to study, chat, or read books.
Alexa Bakken
Basically am here every day and rarely any issues!
Atmosphere: 5
Food: 4
Service: 5
Rickele Orr
I had an amazing experience this morning. Caleb a young gentleman that works at this location helped me with all my needs this morning and did it with a smile and a helpful attitude that you don't find much anymore. Would definitely come back to this location for their customer service alone.
Atmosphere: 5
Food: 5
Service: 5
David Knight
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Joe Shields
Always good. Great baristas
Atmosphere: 5
Food: 5
Service: 5
C Boling
Nice location. Clean and cozy.
Atmosphere: 5
Food: 4
Service: 5
Marty Hammer
Jenn is a big ole broad and she likes to put it in everyone's face!
Atmosphere: 2
Food: 4
Service: 3
Kelly Dwyer
I cannot say enough about Kira at the Starbucks store on Gail Gardner in Prescott, AZ! I’ve know her for about 10 years… since she worked at the Starbucks at the Fry’s grocery store. And even way back then she was one of my favorite baristas!!
She is so incredibly sweet and kindhearted… but, she is also an amazing business woman!! First, she has a unique gift to make each customer feel like family… she knows literally hundreds of customer’s names and drinks by heart!! Her attention to details, customer service skills, communication/ follow-thru and leadership/ teamwork is phenomenal!! She has such a positive impact when mentoring/ training other employees (she is so patient - and empowers employees with her positivity and encouragement!).
My service dog, Jackson, died in 2022 and Kira was so supportive… I always felt better after (briefly) talking to her about him… sharing a couple memories of him and occasionally a few photos with her. She truly cares about her customers and their dogs (pup cup recipients)!
It’s been an honor to know her for so long and to truly consider her a friend… not just an employee!
Kira is, IMO, an irreplaceable asset to the Starbucks Corporation!!!
They are slow when it comes to the drive thru. I rather go in and get my drink when I do my mobile order. The customer service is hit or miss sometimes they are friendly sometimes they aren't.
I order through the mobile app at this location almost daily. It used to be the e highlight of my morning. Last week it took 18 minutes for a mobile order of a large coffee splash of cream. Today I sit here waiting for over ten min now for a simple coffee splash of cream. The store is nearly empty! I can’t even imagine these employees trying to handle high volume restaurant service. I have 16 years experience as a server and barista! Corporate needs a meeting STAT! Unacceptable
It was nice. Very fast and all employees were friendly. Great place to study, chat, or read books.
Basically am here every day and rarely any issues!
Atmosphere: 5
Food: 4
Service: 5
I had an amazing experience this morning. Caleb a young gentleman that works at this location helped me with all my needs this morning and did it with a smile and a helpful attitude that you don't find much anymore. Would definitely come back to this location for their customer service alone.
Atmosphere: 5
Food: 5
Service: 5
Great experience.
Atmosphere: 5
Food: 5
Service: 5
Always good. Great baristas
Atmosphere: 5
Food: 5
Service: 5
Nice location. Clean and cozy.
Atmosphere: 5
Food: 4
Service: 5
Jenn is a big ole broad and she likes to put it in everyone's face!
Atmosphere: 2
Food: 4
Service: 3
I cannot say enough about Kira at the Starbucks store on Gail Gardner in Prescott, AZ! I’ve know her for about 10 years… since she worked at the Starbucks at the Fry’s grocery store. And even way back then she was one of my favorite baristas!!
She is so incredibly sweet and kindhearted… but, she is also an amazing business woman!! First, she has a unique gift to make each customer feel like family… she knows literally hundreds of customer’s names and drinks by heart!! Her attention to details, customer service skills, communication/ follow-thru and leadership/ teamwork is phenomenal!! She has such a positive impact when mentoring/ training other employees (she is so patient - and empowers employees with her positivity and encouragement!).
My service dog, Jackson, died in 2022 and Kira was so supportive… I always felt better after (briefly) talking to her about him… sharing a couple memories of him and occasionally a few photos with her. She truly cares about her customers and their dogs (pup cup recipients)!
It’s been an honor to know her for so long and to truly consider her a friend… not just an employee!
Kira is, IMO, an irreplaceable asset to the Starbucks Corporation!!!
Atmosphere: 5
Food: 5
Service: 5
Good quality coffee, always a customer!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are slow when it comes to the drive thru. I rather go in and get my drink when I do my mobile order. The customer service is hit or miss sometimes they are friendly sometimes they aren't.
Atmosphere: 5
Service: 4
Best place ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Cheese Danish, Blueberry Scone, Starbucks Iced Coffee Blend
White macadamia coffee absolutely great, but new energy drink not enough umfff or taste
Atmosphere: 3
Food: 3
Service: 4
Never going to this Starbucks again. Music is loud . Baristas are rude. My Drink was wrong and mishandled. Will be going to Bosa donuts from now on
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. I was given a cup with a dirty lid. Weird group of ppl working at this location
Atmosphere: 1
Food: 1
Service: 1
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