Starbucks
1220 Gail Gardner Way, Prescott
(928) 445-7023
Recent Reviews
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Sierra is amazing. She’s the reason I keep coming back to this location!!
Very nice and calming spot, one of the prettiest Starbucks I've been to.
Atmosphere: 5
Food: 4
Service: 5
Very friendly staff and, of course, good coffee! I'm here often for studying, so I see their staff always be kind and courteous with the customers, even with difficult the difficult ones. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I just read a review here that this Starbucks refused to give a woman water unless she placed an order. Contrast this to 3 days ago when I was having my cracked windshield looked at by Magic Glass in Prescott. A man walked up and asked if they had any water. Ivy said yes and gave the overheated man a bottle of water.
Though I don't do my remote work in this store anymore because management is indifferent, disengaged and the prices are ridiculously high, I was shocked by this review. Starbucks, that charges $7 for a glass of milk with 1/2 oz of coffee in it, can't give a thirsty person a drink of water? In addition, management's response here was repugnant. I will never walk into any Starbucks again. There are so many other less expensive and more pleasant choices available.
Atmosphere: 1
Food: 3
Service: 1
These people are amazing! The whole staff says good morning. They are finely tuned like busy little bees with kindness and care. Oh, don’t forget the smiles! The coffees and food are great as well! Friendliest Starbucks I’ve ever experienced!! Jacque
Atmosphere: 5
Food: 5
Service: 5
Always amazing
Atmosphere: 5
Food: 5
Service: 5
Very nice girls behind the counter.
Atmosphere: 5
Food: 5
Service: 5
I was told that I need to make an order if I want a simple cup of water on a hot summer day.
Atmosphere: 1
Food: 1
Service: 1
In Arizona it is illegal to turn people away who need water.
It's really good coffee.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This place asks you for a tip before giving you your coffee and every single time I have tipped I have received my order wrong. For the love of god please stop asking for tips if you aren’t even going to insure the order is correct. Not to mention you get better treatment if you’re a man by the girlies working the drive thru.
Service: 1
So what's up with Starbucks lately? I have been getting a brown sugar oatmilk Shaken Espresso almost everyday since it came out. This past year said drink has been sooo inconsistent! Too much oat milk, not enough, no syrup, too much syrup. I hate having to have them remake my drink especially when they are busy. Are we not training new baristas?
Jenn, Ali, Kara, Gabriel, Keith, Audra, and all of the wonderful people whose names I have forgotten, that work at this Starbucks are fantastic.
They go above and beyond the call of duty to make every visit a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Not a fan of Starbucks usually. Now I'm really not! This manager, Jen Winnicki, is definitely the most rude Starbucks employee I've ever delt with. Terrible customer service! Won't spend a penny at this store or the other one she manages. Get this manager some better training!
Service: 1
Idk what happened but it's bad. We got 2 green tea lattes and they where the worst drinks I've had ever. Idk if quality of Macha they source just plummeted or they just dumped half their store supply into it but it tasted like strait lawn clippings. I've eaten better tasting grass from my lawn.
Shame it's come to this but I can't recommend this place at all. 12 bucks for the worst lattes ever ... embarrassing
Atmosphere: 1
Food: 1
Service: 4
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