ATL WINGS

Best wings in town! All the other menu items are awesome as well!

Atmosphere: 5

Food: 5

Service: 5

Wings at ATL are good! But I had to repeat my order 3 times. I ask if I could get 12 Honey Habanero and 12 ATL Dry Rub. Pretty simple but the guy seemed to not understand or maybe he was just side tracked. I wish I could upload the phone call so you could hear the customer service on the other line. Just seemed so out of it and like I was talking to a wall. Then I asked for 3 extra ranches. When I picked up I only saw 1 ranch in the bag and I said oh I thought I got 3 extra ranches? And he said well each one comes with 1 already so I added 1 extra to make it 3 ranches. I said oh I want 3 extra and he just was quiet.. so I just walked out because he obvious just wasn’t in the right head space to be working at all.

Atmosphere: 1

Food: 5

Service: 1

Great wings and service! Had takeout order and everything was great!

Atmosphere: 4

Food: 5

Service: 5

Rude, no customer service, place was dirty, refreshment station was not stocked, long wait time, no soap in the mens bathroom, and wings are small.

Atmosphere: 1

Food: 2

Service: 1

Best wings!

Food: 5

Delicious wings and fries are always served hot. The only issue is that you don't get enough dressing for dipping. There is a charge for extra. If they are busy, be prepared to wait since they cook the food as you order.

Atmosphere: 4

Food: 5

Service: 5

Wings are good. Service was bad. No greeting, no smile to me or my family. Barely received a word from the person in the front. Yet when it came to another customer of a different race, the same person in the front was very interactive with them. We did not do anything wrong, we are a nice polite family. We felt a hint of racism towards Asians with this encounter. This is not the first time either with this location. 2/3 times we visited we have encountered this with a different person in front.

Food: 4

Service: 1

Walked in 30min before closing and the employee still greeted us with a smile and was eager to help us. The wings were so good that we will definitely return.

They were super busy today with the special. Food was still hot and delicious There were a couple complainers about having to wait, but Ketchler remained polite and professional. Excellent food and service for sure.

We have had about two out of 40 trips that have been good experiences. There have been times where they have given us small chicken nugget size pieces of chicken or overcooked chicken that were included in our chicken tender size combos some had to be thrown away and we kept coming back. But today I came in 10 minutes before closing and when I told the young man at the counter that I wanted to place an order, he said 0h well we’re about to close in nine minutes and we’re already behind so sorry. It’s unfortunate that the young people at this location have been so lazy. We will never frequent this location ever again. The younger employees at this location are causing customers to not want to come here. The people that were sitting in there said they were waiting over 45 minutes for their food. I appreciate the veteran woman and I mean experienced woman at the register who’s there quite often very friendly and great But these young people are going to bring the business down. I am a food reviewer with 37 million views. From my colleauges in the food scene have stated the great taste of ATL wings but poor service and high prices across all locations. I hope these can be remedied and allow customers to enjoy a pelasant and affordable experience in the future.

This location is terrible my order is always messed up especially through delivery services it’s so bad I can no longer get help on my orders through the app for reporting too many issue today was my finally straw ordered sauced wings and got plain wings

Don't get the negative reviews, the food was great the people there were super nice and we got our food quick. Needed to boost yalls rating cause 3 stars isn't justified.

Call me old fashion, but I’m from a generation where service counts! I ordered 36 wings ($56.00) and was short 8 wings. I tried calling for 30 min and nobody answered. I decided to wait until the morning, as it was nearing 8pm and I don’t drive at night due to loss of vision. The day Manager was a woman, and she was quite snarky demanding I return the product back as per their policy. I just wanted the 8 wings I paid for, and nothing more! I cannot return the product, as most of it was consumed the night before. She kept saying “there is nothing (she) could do” and that I should’ve returned last night. There is always something you can do to satisfy a customer! She finally agreed to give me the 8 wings I was shorted, after I refused to give her my personal phone number and name to speak to the owner ( Eric). She refused to give me his number, and insisted on obtaining my personal information. I have been to the franchise on Stapley in Mesa, and never have had a problem. Looks like I’ll need to drive the extra 25 min to get good service. It should be so difficult to be served correctly!
Updated: when I went to pick up my 8 wings she did apologize and gave me 12 with a coke. Her attitude had changed, perhaps she saw my post. I appreciated her apology, although I did not ask for one. I just wanted the 8 wings to begin with! Lets not make it difficult and just smile and move on!

I went there around 12pm, the wings were from yesterday and so was the deep fried biscuits. So I took it back, they didn't ask if I want fresh or money back, they just gave me another order, chicken is not fresh, thank God the biscuits were freshly made this time. This is a big disappointment, I'm not going back there to complain, I will dispute with my bank to have my $46 back. The dressing also is nasty and old. We're paying for fresh food, this food is actually nasty.
I have stomach infection so ai have to be very careful , can't just eat anything, I try to don't eat leftovers. I'm really not happy, I went there not ones, but twice. I'm getting my money back. We're paying a lot, please give us fresh food. Thank you

Not sure about the negative reviews but I had a great first experience. 10/24/2024 pick up at 7:20. Tall young guy with tats was super friendly and made sure I got everything I needed. I got the 12 bone in wing combo. It came with 1 blue cheese but ole dude hooked it up with an extra. 1 is definitely not enough for 12 wings. I had to drive about 10 minutes to get home but the wings were still hot. Solid wing size and great flavor. Definitely will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings