Only good when Cecilia is there. everyone else is a grouch besides her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Anne LeSenne
Great flavors. Generous portions.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Salad
House Bukakke
Food was great and the service was fantastic. We love coming here for lunch as a group.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Salad
MJ
I ordered a barbacoa burrito queso style . Burrito was mostly beans.. no flavor . Staff was super friendly , I’ll give them that . ☹️
Atmosphere: 5
Food: 1
Service: 5
Robert Burns
Service was good as well as the food.
Atmosphere: 4
Food: 4
Service: 5
oren lewis
Like the new bowls with Pollo asada
Atmosphere: 5
Food: 5
Service: 4
Mirelle Trejo
Overcooked rice, overpriced food, they have gone down in quality too, look somewhere else for your fast food needs
Vik Andrade
This location got slammed the Saturday before Easter, and they were short staffed. Considering all, the staff managed to keep it together and finish out the shift. Even though they were out of a lot of menu items, they managed to get me out of there with a high quality order and good customer service experience.The manager was very nice and she even made me some fresh guacamole on the fly.This store management and employees that showed up to work that day (Sat March 30) and grind it out should be commended for it.Will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Burrito
Tristan Stutzman
I stopped coming here because ordering ahead was useless. Many months later decided to give it a try. Good to see nothing had changed and even when there’s only a couple people in the line they are nearly 40 minutes behind online orders. I can’t wait for my generic reply from the store with no real empathy or care and nothing will change from it. Just warning others
RSDANDI Minard
Cafe Rio has usually been a great place to eat. Lately, they haven't had all their items available to add to their new bowls. No corn, no fajita veggies, etc. 4 people in line and one guy making food while 8 other employees are not doing much. ? Soda fountain isn't put together from the cleaning it received the night before. Maybe those that come 1/2 hour after opening will have a better experience. The items that I was able to get on the bowl were delicious.
The service was abhorrent. Ordered salads and the ingredient bar was empty. The employee asked what we wanted on our salads and I said I've never been here before, what are my choices because the bins were all empty. She acted put out and said she could get more of what I wanted. So I had to figure out what was available by the mess all over the counter. The guacamole was brown and rotten looking. She threw chips all over it and I didn't want chips. She then started picking them off but clearly can't get them all. Drug her arm across my salad while she made my husband's salad. After salads were made she said we don't have any dressing. We said we wanted dressing for our salad and she said it would be 6 minutes. We waited 10 minutes and asked. Now they said it would be 15 minutes. The cashier said "sorry, I hate dry salads". While we were paying, the cashier just walked away to replenish something at the soda area. We had to take our receipt from the register and get our own cup. The restaurant was filthy everywhere, the prep area, all tables, and the soda area. Nobody smiled and they all acted like they hate their jobs. Is there a manager here????
Atmosphere: 1
Food: 3
Service: 1
Scott T
Café Rio offers an exceptional dining experience with its vibrant atmosphere, friendly staff, and delicious Mexican-inspired cuisine. From their flavorful burritos to their fresh salads, every dish bursts with quality ingredients and bold flavors. The customizable menu allows for endless combinations, catering to various dietary preferences. With quick service and reasonable prices, Café Rio is the perfect spot for a satisfying meal that leaves you wanting more. Highly recommended for anyone craving a taste of Mexico in a welcoming setting! This one is conveniently located at Ellsworth loop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Kellie Farnsworth
Incredible staff!! They were short handed when I visited the store and I couldn't believe how they all worked together to get everyone taken care of. As an added bonus they all had a cheerful attitude! The Manager, Cecilia is outstanding! She came to our table and visited with us for minute then made her way around the other tables. Food was awesome and loved the additions to the menu. Job well done Cafe Rio!!!
Atmosphere: 5
Food: 5
Service: 5
Nathan Shank
I ordered my food online and had it set to be picked up at 12:30 when I picked it up and took it home the food was cold and that was about 12: 35. It seemed like they made it right away and they just let it sit until I picked it up a half an hour after I ordered it. The rice in the burrito was really crunchy and was not cooked all the way through. Food here used to be good but it seems the quality has dropped.
Only good when Cecilia is there. everyone else is a grouch besides her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
Great flavors. Generous portions.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Salad
Food was great and the service was fantastic. We love coming here for lunch as a group.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Salad
I ordered a barbacoa burrito queso style . Burrito was mostly beans.. no flavor . Staff was super friendly , I’ll give them that . ☹️
Atmosphere: 5
Food: 1
Service: 5
Service was good as well as the food.
Atmosphere: 4
Food: 4
Service: 5
Like the new bowls with Pollo asada
Atmosphere: 5
Food: 5
Service: 4
Overcooked rice, overpriced food, they have gone down in quality too, look somewhere else for your fast food needs
This location got slammed the Saturday before Easter, and they were short staffed. Considering all, the staff managed to keep it together and finish out the shift. Even though they were out of a lot of menu items, they managed to get me out of there with a high quality order and good customer service experience.The manager was very nice and she even made me some fresh guacamole on the fly.This store management and employees that showed up to work that day (Sat March 30) and grind it out should be commended for it.Will be back soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Burrito
I stopped coming here because ordering ahead was useless. Many months later decided to give it a try. Good to see nothing had changed and even when there’s only a couple people in the line they are nearly 40 minutes behind online orders. I can’t wait for my generic reply from the store with no real empathy or care and nothing will change from it. Just warning others
Cafe Rio has usually been a great place to eat. Lately, they haven't had all their items available to add to their new bowls. No corn, no fajita veggies, etc. 4 people in line and one guy making food while 8 other employees are not doing much. ? Soda fountain isn't put together from the cleaning it received the night before. Maybe those that come 1/2 hour after opening will have a better experience. The items that I was able to get on the bowl were delicious.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
The service was abhorrent. Ordered salads and the ingredient bar was empty. The employee asked what we wanted on our salads and I said I've never been here before, what are my choices because the bins were all empty. She acted put out and said she could get more of what I wanted. So I had to figure out what was available by the mess all over the counter. The guacamole was brown and rotten looking. She threw chips all over it and I didn't want chips. She then started picking them off but clearly can't get them all. Drug her arm across my salad while she made my husband's salad. After salads were made she said we don't have any dressing. We said we wanted dressing for our salad and she said it would be 6 minutes. We waited 10 minutes and asked. Now they said it would be 15 minutes. The cashier said "sorry, I hate dry salads". While we were paying, the cashier just walked away to replenish something at the soda area. We had to take our receipt from the register and get our own cup. The restaurant was filthy everywhere, the prep area, all tables, and the soda area. Nobody smiled and they all acted like they hate their jobs. Is there a manager here????
Atmosphere: 1
Food: 3
Service: 1
Café Rio offers an exceptional dining experience with its vibrant atmosphere, friendly staff, and delicious Mexican-inspired cuisine. From their flavorful burritos to their fresh salads, every dish bursts with quality ingredients and bold flavors. The customizable menu allows for endless combinations, catering to various dietary preferences. With quick service and reasonable prices, Café Rio is the perfect spot for a satisfying meal that leaves you wanting more. Highly recommended for anyone craving a taste of Mexico in a welcoming setting! This one is conveniently located at Ellsworth loop
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Incredible staff!! They were short handed when I visited the store and I couldn't believe how they all worked together to get everyone taken care of. As an added bonus they all had a cheerful attitude! The Manager, Cecilia is outstanding! She came to our table and visited with us for minute then made her way around the other tables. Food was awesome and loved the additions to the menu. Job well done Cafe Rio!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered my food online and had it set to be picked up at 12:30 when I picked it up and took it home the food was cold and that was about 12: 35. It seemed like they made it right away and they just let it sit until I picked it up a half an hour after I ordered it. The rice in the burrito was really crunchy and was not cooked all the way through. Food here used to be good but it seems the quality has dropped.
Food: 1
The best service! Yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad