Dickey's Barbecue Pit

You guys need to pull it together!!!! Always missing items, always short on quantity!!

We will never order from here again!

Atmosphere: 1

Food: 1

Service: 1

Excellent customer service

Atmosphere: 5

Food: 5

Service: 5

They got really busy, which is understandable. But I feel like I'm doing their best to give drink options to people when they're running out of stuff shows that they care. That's why for service. I gave them a 5

Atmosphere: 3

Food: 4

Service: 5

This is a joke I go here. Never been here before. I ordered two briskets and a chicken. They tell me those are 3 oz. I don't think so and then on top of it the garlic bread looks like something that my 12-year-old makes in the oven just on plain bread. The brisket is really dry like they put it in the damn dehydrator. The portions are so small. I would never ever ever go here again. If you guys look at my pictures you'll see the portions between me and my wife and that's basically a snack. But all in all I will never go here again and I thought Rudy's was bad. This place takes the Cake. I would never go here ever again. The Texas toast it looks like it's just on regular bread

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Beef Brisket, Potato Salad

WATCH YOUR DEBIT CARD! I was there on July 26 and ordered food to go. I put my debit card in the machine three or four times, but the screen was doing something strange (flashing a message) and the cashier kept hitting "cancel" before I could read it all. Finally she said the system was malfunctioning, and asked if I could just "pay cash." (She said she could reset the system, but it would take "at least" 10 minutes.) I had cash, so I paid the bill. I have the receipt from the cash transaction. On July 30, my bank posted the debit card amount (which included a tip). When we called Dickey's, the store manager was nice and said she'd have to call corporate. When she called back, she said corporate couldn't find the transaction amount charged on my debit card (even with a date and pretty close time), so we'd have to take it up with the bank. Since I don't have a receipt for the same amount (when I paid cash, the tip was separate), the bank won't do anything about it. SO, I'm out $55 and change after paying TWICE for a family meal. In retrospect, it looks like the employees might have pocketed the cash and then charged the card. (Perhaps not, but it does seem suspicious.) Needless to say, we will NOT be going back to Dickeys.

I've had many great experiences at a different location in Gilbert but this one is awful. There's a rotating door of employees, huge turn over rate. So you have noobs that don't have any clue how to prepare food and work a cash register. And you got be on top of everything happening. As they bag your order or you'll get home with food missing. Then you can't call and talk to a manager because they don't answer the phone. There's better options out there, choose wisely. Stop giving money to places that treat you like a number and can't even answer the phone or even respond when you reach out to corporate to complain.

Atmosphere: 1

Food: 1

Service: 1

This place is hit or miss. I've been here several times and the food has either been good, or bad. The brisket this time was very dry, and I mean dry. I nearly choked on it when swallowing. Sausage links had good flavor, but they were incredibly greasy. I'm surprised I could taste anything at all with the amount of grease that coated the inside of my mouth. As I'm writing this I'm starting to feel sick to my stomach. For the price you pay I expect top notch BBQ every time, because this place isn't cheap when it comes to their prices, but they are when it comes to their quality. Don't think I'll be returning.

Atmosphere: 3

Food: 2

Service: 3

Food not very good and cook Brisket very dry.

Atmosphere: 1

Food: 1

Service: 1

Go to for BBQ, always good food, always fresh and delicious!!

Atmosphere: 5

Food: 5

Service: 5

Food was delish! Service was great, everyone was super friendly and kind. Loved coming here:) We got the 3 meat plate with 2 Brisket and a pork rib with waffle fries. Definitely will come again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Brisket

Great staff extremely friendly! The food is AMAZING! love love love having family dinners here!

Atmosphere: 5

Food: 5

Service: 5

Amber and Max were just wonderful!My mom and I stopped in around 12:30pm and my mom order almost everything off the menu! Amber was so sweet in giving us suggestions and helping us with our food! Max was also kind at the register and the food was sooooo good! The brisket was amazing! I didn’t need any sauce! I will be coming back again over the summer!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Okra, Waffle Fries, Beef Brisket

I don’t have a problem with the food, they have screwed up my 2 go order twice. Wife went back to get the food and brought back the old order. Well over an hour drive to and from. The best they had was coupons they give to everyone for their make up which most me about 20 bucks in gas.

Atmosphere: 1

Food: 3

Service: 1

First time eating here. Enjoyed the ribs and my husband enjoyed the brisket. Nice soft drink selection too.

Atmosphere: 5

Food: 4

Service: 5

It was just meh. Food was meh... service was meh... nothing to write home about and certainly not worth the 25 minute drive it took us to get there. The portions are very small and pricey for the amount of food you get. I had to give my husband a good majority of my food because he was still starving after he finished his. As far as the sides go... Mac n cheese was not very good. I tried my husband's mashed potatoes and they were better than the mac.. I wouldn't recommend the Mac n cheese.

Atmosphere: 4

Food: 2

Service: 2