Waited 40 mins in line for the worst coffee I've ever received. This location is terrible.
Taylor Edwards
Absolutely terrible service. I just spent 20 minutes sitting in the drive-through. There were only two cars in front of me so slow I will never go there again.
Ataenia Gulling
I am not from here and coming here for the first time was Horrible service, employees were very rude, they gave me a messy drink, which is okay whatever I will just clean and use napkins but the employees starting getting upset that I was using Napkins and making remarks, I felt very uncomfortable. Never experienced this, very disappointed ☹️
Atmosphere: 1
Service: 1
wonderment100
I don't often write negative reviews, but I feel it’s necessary for the owner to see this. The service and atmosphere during Christmas were completely unacceptable. The manager with braids was yelling at a poor employee in front of everyone, and the overall organization was lacking. Many people waited for over an hour. The owner needs to address how their employees communicate with each other and implement solutions to ensure a more organized and friendly environment. I understand it was Christmas, but they should either close or provide more support to their employees. It was an awful experience, and many customers were very unhappy! I hope this helps the facility!
Atmosphere: 1
Food: 1
Service: 1
jess xo
First and foremost— the shift lead Paige needs to be FIRED. Today, on Christmas, she was seen by an ENTIRE lobby of customers YELLING AT like genuinely SCREAMING AT your one strong worker they had that day, Virginia. This shift lead was seen in our hour+ there walking offline multiple times with another male coworker just to chat while Virginia and the other 2 girls, one with braids and one with colored eyes were left stranded with no help and angry customers because they were behind (clearly if there’s only 3 people actually working). Virginia was clearly trying to de-escalate the situation by asking her calmly to lower her voice and step away from her face which Paige was mere inches from. Multiple times Virginia tried to step back to the point where Paige continued to pursue her until she was basically backed against a wall!!! I would encourage corporate to check the cameras on 12/25 between 12:10-12:18 to see the extent of how belligerently this blue shirt shift lead acted. Previously working at another Dunkin in this area a couple of years ago to now working in HR, this shift lead is an HR nightmare and needs to be fired before she can’t control her temper and physically injures someone.I have never been so insanely disgusted by the state of a store and by the aggression shown by a MANAGER, Paige. Will be escalating to corporate as well because absolutely no one deserves to be treated like that and she should absolutely not be in any position of leadership.
Atmosphere: 1
Food: 2
Service: 1
Elijah Johnson
Why would you advertise being open on Christmas? That’s sad
Derek Grafing
Come here if you want 80% stale donuts from the day(s) prior. 🪨🗿
Atmosphere: 1
Food: 1
Service: 1
Jim Landau
asked if doughnuts were fresh, got him and they were stale. came back to tell them that they should have never had sold them, he just laughed and said there was nothing thing he could do and walked away. terribly service
Atmosphere: 3
Food: 1
Service: 2
Breanna gerdelman
Terrible experience.. waited almost an hour for my food, no one seemed to know what they were doing and when I got home I had pieces of plastic in my bacon avocado toast. Won’t be going back to this location unless they get better staff and are more sanitary.
chey j
We came in today, with order pick up. The line through the drive through was endless. We went inside where more people were waiting. The lady at the front was kind being reassuring, we waited maybe 5 more minutes. Another man came to help with not the same attitude. They created my order twice. The man gave us attitude after asking for a drink carrier, "That's why I already asked you for one". I understand you're busy, but I didn't think I would need a holder for 2 drinks when I was instead given 3. We got our order, the sourdough sandwich had NO cheese OR bacon, with 1 friend egg. The hashbrowns were soggy and tasted as if they were cooked with something else. Horrible experience and will definitely not be back to either Dunkin in the area.
I came in at 530 am and asked for the munchkin bucket in which the employee told me they had no donuts available because they woke up late and weren't able to get everything done. If you are going to open the store you need to make sure that everything is available the moment you open. They told me it would be about an hour before they were able to have it ready and to just come back. Not only that but I ordered a large frozen Chai latte with pumpkin but they have me a regular frozen coffee with no pumpkin in it. This experience was terrible and these people need to be trained properly
Atmosphere: 1
Food: 1
Service: 1
Kristina P
My avocado toast was so burnt, I couldn't eat it.
Atmosphere: 2
Food: 1
Service: 3
Kristina Pistone
My avocado toast was so burnt, I couldn't eat it.
Atmosphere: 2
Food: 1
Service: 3
joezy 1934
How is it when yesterday for a caramel large macchiato is $6.61 with the expresso shot ((without being asked about the "add on"shot)) But today I was ask it's a $1 for the expresso shot?
Tammie Harrison
If you want Donuts don't come here because they never have any! Every time I have come here, they have no donuts made. It could be 8 a.m. It could be noon. They don't have donuts.
Waited 40 mins in line for the worst coffee I've ever received. This location is terrible.
Absolutely terrible service. I just spent 20 minutes sitting in the drive-through. There were only two cars in front of me so slow I will never go there again.
I am not from here and coming here for the first time was Horrible service, employees were very rude, they gave me a messy drink, which is okay whatever I will just clean and use napkins but the employees starting getting upset that I was using
Napkins and making remarks, I felt very uncomfortable. Never experienced this, very disappointed ☹️
Atmosphere: 1
Service: 1
I don't often write negative reviews, but I feel it’s necessary for the owner to see this. The service and atmosphere during Christmas were completely unacceptable. The manager with braids was yelling at a poor employee in front of everyone, and the overall organization was lacking. Many people waited for over an hour. The owner needs to address how their employees communicate with each other and implement solutions to ensure a more organized and friendly environment. I understand it was Christmas, but they should either close or provide more support to their employees. It was an awful experience, and many customers were very unhappy! I hope this helps the facility!
Atmosphere: 1
Food: 1
Service: 1
First and foremost— the shift lead Paige needs to be FIRED. Today, on Christmas, she was seen by an ENTIRE lobby of customers YELLING AT like genuinely SCREAMING AT your one strong worker they had that day, Virginia. This shift lead was seen in our hour+ there walking offline multiple times with another male coworker just to chat while Virginia and the other 2 girls, one with braids and one with colored eyes were left stranded with no help and angry customers because they were behind (clearly if there’s only 3 people actually working). Virginia was clearly trying to de-escalate the situation by asking her calmly to lower her voice and step away from her face which Paige was mere inches from. Multiple times Virginia tried to step back to the point where Paige continued to pursue her until she was basically backed against a wall!!! I would encourage corporate to check the cameras on 12/25 between 12:10-12:18 to see the extent of how belligerently this blue shirt shift lead acted. Previously working at another Dunkin in this area a couple of years ago to now working in HR, this shift lead is an HR nightmare and needs to be fired before she can’t control her temper and physically injures someone.I have never been so insanely disgusted by the state of a store and by the aggression shown by a MANAGER, Paige. Will be escalating to corporate as well because absolutely no one deserves to be treated like that and she should absolutely not be in any position of leadership.
Atmosphere: 1
Food: 2
Service: 1
Why would you advertise being open on Christmas? That’s sad
Come here if you want 80% stale donuts from the day(s) prior. 🪨🗿
Atmosphere: 1
Food: 1
Service: 1
asked if doughnuts were fresh, got him and they were stale.
came back to tell them that they should have never had sold them, he just laughed and said there was nothing thing he could do and walked away.
terribly service
Atmosphere: 3
Food: 1
Service: 2
Terrible experience.. waited almost an hour for my food, no one seemed to know what they were doing and when I got home I had pieces of plastic in my bacon avocado toast. Won’t be going back to this location unless they get better staff and are more sanitary.
We came in today, with order pick up. The line through the drive through was endless. We went inside where more people were waiting. The lady at the front was kind being reassuring, we waited maybe 5 more minutes. Another man came to help with not the same attitude. They created my order twice. The man gave us attitude after asking for a drink carrier, "That's why I already asked you for one". I understand you're busy, but I didn't think I would need a holder for 2 drinks when I was instead given 3. We got our order, the sourdough sandwich had NO cheese OR bacon, with 1 friend egg. The hashbrowns were soggy and tasted as if they were cooked with something else. Horrible experience and will definitely not be back to either Dunkin in the area.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I came in at 530 am and asked for the munchkin bucket in which the employee told me they had no donuts available because they woke up late and weren't able to get everything done. If you are going to open the store you need to make sure that everything is available the moment you open. They told me it would be about an hour before they were able to have it ready and to just come back. Not only that but I ordered a large frozen Chai latte with pumpkin but they have me a regular frozen coffee with no pumpkin in it. This experience was terrible and these people need to be trained properly
Atmosphere: 1
Food: 1
Service: 1
My avocado toast was so burnt, I couldn't eat it.
Atmosphere: 2
Food: 1
Service: 3
My avocado toast was so burnt, I couldn't eat it.
Atmosphere: 2
Food: 1
Service: 3
How is it when yesterday for a caramel large macchiato is $6.61 with the expresso shot ((without being asked about the "add on"shot)) But today I was ask it's a $1 for the expresso shot?
If you want Donuts don't come here because they never have any! Every time I have come here, they have no donuts made. It could be 8 a.m. It could be noon. They don't have donuts.
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