on here that gets this place five stars or says how great they are is a part of the problem and is what part of the matrix because there's no reason why this place should be rated five stars four stars three stars two stars they should be able to be given one star, if not less manager has a terrible attitude. The food was very poor I could make a better burger at my house and you know what that's exactly what I did. The the only bright side of my experience. Was the Pretty cashier other than the rest of them need to look for work elsewhere with how they treat customers
Atmosphere: 1
Food: 1
Service: 1
Judy Johnson
Great food and service. Teresa (manager) was amazing!
Food: 5
Service: 5
Robert Ebright
Very friendly staff.
Atmosphere: 4
Food: 5
Service: 5
jesus gonzalez
If I could give these guys zero stars, i would. Ive been to plenty of five guys, never have I had a bad customer experience until I went to the queen creek location. Food is super inconsistent and the staff is extremely rude. Please do yourself a favor and drive the extra 15 minutes to the nearest five guys.
Atmosphere: 1
Food: 1
Service: 1
Jamie Zalewski
I was eating at the Five Guys located in Queen Creek off Victoria Rd. and witnessed one of the most disturbing displays of workplace bullying I’ve ever seen while visiting this location. A young man — a hardworking employee who had clearly been doing his best during a busy shift was loudly berated in front of customers and staff. The yelling was so aggressive that the entire store went quiet. It was uncomfortable, unprofessional, and completely inappropriate.
What was even more upsetting was seeing another store manager laughing from the corner while this young man visibly froze, trying not to cry. To see his body lock up from the distress, and management allow and even encourage this kind of behavior is absolutely appalling.
Workplace bullying, especially from those in leadership, should never be tolerated — and certainly not at the expense of someone trying to do their job with dignity. I sincerely hope corporate takes this seriously and makes immediate changes, because this location is failing its employees and its customers. I will not go back.
Atmosphere: 1
Food: 4
Ted T
This place USE TO be amazing! The management has changed this year (and I can tell). They never have enough people working to make the food or clean. The food isn't consistent (raw, overcooked and fries are soggy or too salty, cheese never melts). Sometimes it smells like pot near the bathrooms. Staff looks miserable. The managers are degrading their employees in front of customers. I have seen it for myself more than once. Finding a new place to eat. If you do eat there, be nice to the younger staff. Thank you.
Atmosphere: 1
Food: 3
Service: 1
Dupree Colbert
Nice staff.
Atmosphere: 4
Food: 4
Service: 5
Joseph Sturman
OVERPRICED
Always Nicci
The parking here is awful. It took us 20 whole minutes to find somewhere to park. The food here was really good. Fresh, hot, delicious, the only issue we had was that the bacon was cooked to the point it was crispy and pieces were burnt. Service was fantastic. We were greeted, our order was taken immediately and they were sincerely apologetic about the bunt bacon.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger, Bacon Burger
Local Locksmith
Awesome burgers and fries. Very helpful staff. Highly recommend 👌
The food is always good. The service is decent. Can be a bit slow at times.
Jamie M
First time here and I cannot believe it was almost $50 for me and 2 kids to eat. We were going to go to Nandos in the same parking lot but I figured we would save some money. My burger is a mushy mess. The fries are decent! We got one to share and the meal was still $50. The burgers were pretty simple, like I could make at home. Bathrooms were dirty. The girl taking my order was nice!! We won’t be back though. Not worth it in my opinion.
N K
Hamburgers were amazing. The fries are a good deal on the large, and they are really good for about 2 minutes. Once they are not super hot, they are not crispy. Would recommend.
Justin Mcgiggles
Seriously what's the point of telling what you want on your burgers when they can't get it right, read back is good preparation not even close and when you ask did you get the 3 orders and said only 3, than you end up with 5, hopefully school still teaches basic listening and counting skills, get it right or don't do ot all, next time I'm opening up every order to make sure, it's simple to count and to make sure, ask was that 3 or 5 burgers. I shouldn't worry about that no need to go out anymore for something so simple. Abit harder on making sure basic skills a resume must.
KG
Employees were not very friendly. $26 for two cheeseburgers with no buns and no drink/fries… insane!
on here that gets this place five stars or says how great they are is a part of the problem and is what part of the matrix because there's no reason why this place should be rated five stars four stars three stars two stars they should be able to be given one star, if not less manager has a terrible attitude. The food was very poor I could make a better burger at my house and you know what that's exactly what I did. The the only bright side of my experience. Was the Pretty cashier other than the rest of them need to look for work elsewhere with how they treat customers
Atmosphere: 1
Food: 1
Service: 1
Great food and service. Teresa (manager) was amazing!
Food: 5
Service: 5
Very friendly staff.
Atmosphere: 4
Food: 5
Service: 5
If I could give these guys zero stars, i would. Ive been to plenty of five guys, never have I had a bad customer experience until I went to the queen creek location. Food is super inconsistent and the staff is extremely rude. Please do yourself a favor and drive the extra 15 minutes to the nearest five guys.
Atmosphere: 1
Food: 1
Service: 1
I was eating at the Five Guys located in Queen Creek off Victoria Rd. and witnessed one of the most disturbing displays of workplace bullying I’ve ever seen while visiting this location. A young man — a hardworking employee who had clearly been doing his best during a busy shift was loudly berated in front of customers and staff. The yelling was so aggressive that the entire store went quiet. It was uncomfortable, unprofessional, and completely inappropriate.
What was even more upsetting was seeing another store manager laughing from the corner while this young man visibly froze, trying not to cry. To see his body lock up from the distress, and management allow and even encourage this kind of behavior is absolutely appalling.
Workplace bullying, especially from those in leadership, should never be tolerated — and certainly not at the expense of someone trying to do their job with dignity. I sincerely hope corporate takes this seriously and makes immediate changes, because this location is failing its employees and its customers. I will not go back.
Atmosphere: 1
Food: 4
This place USE TO be amazing! The management has changed this year (and I can tell). They never have enough people working to make the food or clean. The food isn't consistent (raw, overcooked and fries are soggy or too salty, cheese never melts). Sometimes it smells like pot near the bathrooms. Staff looks miserable. The managers are degrading their employees in front of customers. I have seen it for myself more than once. Finding a new place to eat. If you do eat there, be nice to the younger staff. Thank you.
Atmosphere: 1
Food: 3
Service: 1
Nice staff.
Atmosphere: 4
Food: 4
Service: 5
OVERPRICED
The parking here is awful. It took us 20 whole minutes to find somewhere to park.
The food here was really good. Fresh, hot, delicious, the only issue we had was that the bacon was cooked to the point it was crispy and pieces were burnt.
Service was fantastic. We were greeted, our order was taken immediately and they were sincerely apologetic about the bunt bacon.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger, Bacon Burger
Awesome burgers and fries. Very helpful staff. Highly recommend 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Restaurantji Recommends
The food is always good. The service is decent. Can be a bit slow at times.
First time here and I cannot believe it was almost $50 for me and 2 kids to eat. We were going to go to Nandos in the same parking lot but I figured we would save some money. My burger is a mushy mess. The fries are decent! We got one to share and the meal was still $50. The burgers were pretty simple, like I could make at home. Bathrooms were dirty. The girl taking my order was nice!! We won’t be back though. Not worth it in my opinion.
Hamburgers were amazing. The fries are a good deal on the large, and they are really good for about 2 minutes. Once they are not super hot, they are not crispy.
Would recommend.
Seriously what's the point of telling what you want on your burgers when they can't get it right, read back is good preparation not even close and when you ask did you get the 3 orders and said only 3, than you end up with 5, hopefully school still teaches basic listening and counting skills, get it right or don't do ot all, next time I'm opening up every order to make sure, it's simple to count and to make sure, ask was that 3 or 5 burgers. I shouldn't worry about that no need to go out anymore for something so simple. Abit harder on making sure basic skills a resume must.
Employees were not very friendly. $26 for two cheeseburgers with no buns and no drink/fries… insane!
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