Jack In The Box
21292 E Ocotillo Rd, Queen Creek
(480) 655-6027
Recent Reviews
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So no one inside and no one in the drive through and I am asked to park out front so they can bring me my food.
Ask 3 times for a large combo and even confirm on the 3rd time and still only got a regular.
Asked for no mustard or mayo and got both.
Do the employees not understand English?
Atmosphere: 1
Food: 3
Service: 1
Just not too excited about this place. Do not go here. We went theough the drive through and the service was not good. Felt as we were being rushed through and no one else behind us. First thing we saw was there was no receipt, asked for it and we did not get it. The size ordered was a large but when we got the fries it was barely half full stuffed with the leftover curly fries. They were cold and stale. The bowl barely had anything in it as well. Asked for light ice and still gave us a full cup of ice. The staff there does not listen or care about a customer. Save yourself the trouble and spend your money elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I order food today and got home . I order large curly and this is what was in my bag. On top my receipt wasn't in my bag so I couldn't go back to complain.. worst service I had . Was my first time and last time.. ridicules that I pay for old curly fries and got this .I paid 37 waited for 30 min in the drive-thru for this ..
Atmosphere: 1
Food: 1
Service: 1
They have started asking me to move out of the drive-thru and park to wait for a single item with nobody behind me. They do this to fool the timer and it’s totally obnoxious to customers. Management should be concerned with happy customers and not nonsense like cheating the timers and inconveniencing customers. Stop it before corporate shuts down your store.
Atmosphere: 2
Food: 3
Service: 1
It's okay. Quick service, big selection and open late.
Atmosphere: 3
Food: 3
Service: 3
The staff was so kind.
Atmosphere: 5
Food: 5
Service: 5
I usually do not have issues with this location, however, today I not only had to order three times separately over the span of 2 hours for incorrect items, spend over $35 in total including the remakes, and still after the third attempt to get a very basic sadwhich my order was still incorrect. Gas, money, and 2 hours of time I cannot get back, and no compensation. Never going to this location again.
Atmosphere: 1
Food: 1
Service: 2
Oh my gosh Amanda is so sweet! I stopped by at 03/1 around 11:45pm ish and Amanda, who took my order was so kind! Usually people working late, would be tired and just ready to go home, but Amanda was so sweet! Took extra time to help me with some stuff with my order and I was so happy to have a great late night conversation with her!! Someone needs to pay her extra!!
I will only go back if that sweet women is working! :)
Atmosphere: 5
Food: 5
Service: 5
Drive thru
for my chocolate overload cake craving
Food: 5
Service: 5
They take long then, they'll ask to move to the front of the store n ur waiting 3 mins. Some days they dont answer the drive thru like rn
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service . Food was served in a timely manner and morning staff were respectful and professional.
Atmosphere: 5
Food: 5
Service: 5
This place is disgusting. They’re going to make someone sick. Worst Jack in the box experience ever. Manager didn’t give a shit when called. That explains it all! ??
Atmosphere: 1
Food: 1
Service: 1
THIRD DAMN TIME I have placed a delivery order that never arrived!!
Service: 1
Whoever was working at 4:30pm today Thursday (10/24/24) was mighty awesome and kind! They made my day! Thank you kindly. ?
Atmosphere: 5
Food: 5
Service: 5
I would say horrible service but there was no service at all. No one at the front
Service: 1
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