Nothing Bundt Cakes

bad service. basic menu with zero creativity.

The staff is completely RUDE. I would never set foot in that store again nor would I suggest anyone else going there.

I’ve been a loyal customer for years. I have a ton of kids, because I’ve fostered and adopted many children through the years, and they all love receiving their birthday cakes from here. Today was one of my many kids birthdays . So I excitedly made a pitstop to grab a lemon or lemon raspberry cake for my daughter‘s birthday today . The same store I’ve been going to for years . They know me well here. I enter the store and though there were two workers no one acknowledged me. These two workers were young, and obviously must be somewhat new as I had never seen them before . At first, I thought nothing of it and figured someone would soon address me so I waited around a while but still no acknowledgment. ** Here’s the worst part , During my wait time, I could hear a man in the back of the store very loudly either vomiting or making dry heaving sounds. I could hear other female voices too laughing. This continued on for sometime while I still stood waiting to be addressed . I mean , if even to be told, “we’ll be with you in a minute.” That would have been nice. However, that never happened and I got to continue listening to the vomiting sounds that kept rolling out of the back where they’re baking people‘s cakes‼️‼️ 🤮Finally, it was so loud and gross it honestly got to me. I gave up on being acknowledged and decided to just leave and go get my daughter a cake elsewhere. Looking back , I’m glad I wasn’t acknowledge because then I would’ve felt obligated to commit to buying a cake despite the disgusting sounds that I was hearing in the back. I’m not sure if a flavor of a cake was causing somebody to vomit or dry heave but I’m pretty sure I won’t be going back . It truly turned my stomach . I have no clue what they were doing to Customer’s cakes back there. Maybe that’s why there is a wall up where people can’t see the baking area? My time was seriously wasted and the experience definitely ruined me as a customer. And as far as an additional side note goes , please train your workers, despite whatever age you choose to hire at, to at least acknowledge customers when they walk in the door . In doing so it will make them feel like they are somewhat important or at least their money is. For the record , this just happened 30 minutes ago at the Waco TX location.

Fantastic Thanksgiving service! If only the Honey Baked Ham store could learn from them!

Atmosphere: 5

Food: 5

Service: 5

Sweet staff and sweet cakes.

Made a large order for a business event and the order was completed right on time and customer service was fantastic!

My husband & I ordered Bundtinis for our wedding day dessert!
Lemon, Red Velvet, Double Chocolate, Vanilla, Confetti and Gluten Free Chocolate Chip.
All so delicious.
The only suggestion we would make is the Gluten Free Chocolate Chip ones should have been in their own box (we ordered a dozen), instead of being mixed in with all the other flavors.

Food: 5

Service: 5

Clean place, friendly staff, delicious cake. Quiet atmosphere, fast service. Very happy.

Atmosphere: 5

Food: 5

Service: 5

Megan and Angela are both so kind and extremely helpful! They were able to assist me with my order without hesitation. Customer service 10/10! Thank you both so much!

Atmosphere: 5

Food: 5

Service: 5

My family has enjoyed the cakes we’ve ordered from here recently. The last one we picked up, I called the store to let them know that I was running very late and that I’d arrive close to close. I got there a minute late and they graciously let me in and were very kind.

Atmosphere: 5

Food: 5

Service: 5

Katie was so sweet and made me so happy for my birthday ?

Atmosphere: 5

Food: 5

Service: 5

Great place and even better desserts. Always looking for an excuse to come!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bundt Cake, Bundlets, Snickerdoodle Bundtlet

I forgot the delivery person's name, I think it was Angela from the queen creek branch. She was prompt, pleasant, and the cake was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

Very clean and friendly. Went for my mother in laws birthday and was happy their hours were open after 7.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Velvet Cake, Bundlets

Love to pick up my party desserts from here. This location has a fantastic staff who's always friendly and helpful. Must stop by

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bundlets, Birthday Cake