Papa Johns Pizza

21803 S Ellsworth Rd, Queen Creek
(480) 677-2280

Recent Reviews

Sort by
Jacqueline Hilarios

The guys do a perfect job always on time never wrong on the app! Maybe the guys should train the girls how to do that they seem to never have it together!

Britt B

The “manager” is a heartless rude grinch on a power trip. HE THREATENED TO INTERRUPT OUR FAMILY’S FUNERAL BEING HELD AT THE MORTUARY NEXT DOOR TO COMPLAIN TO THE FUNERAL DIRECTOR.

Why? Because we parked in a parking spot in front of this Papa John’s store.

The parking lot in this complex is almost all open/ no reserved parking. There were no signs.

He sees our family get out of the car, runs out of the store and starts screaming that parking space is for his delivery driver.

The thing is- we’ve frequented this complex since it came into existence. We are well aware the rules of this parking lot, and again, there are no signs. We point that out and inform him we are there for a family member’s funeral and the parking lot is packed. Although we don’t need a reason to park there.

This man child throws a temper tantrum and threatens to yell at the funeral director. By golly dude, all those people inside that place were there to say goodbye to a much beloved soul who was taken too soon. Everyone is emotional in there. This manager became so power trippy that it must’ve made him tone deaf.

Our family weighs our options. Park on the other side of the lot or chance that this manager is truly so unwell and brazen, that he would actually crash a funeral over a parking spot. Being the bigger people, we moved our vehicle. While the funeral was on going, this manager was seeping in anger. He was so upset in fact that he channeled his anger into his computer and made a sign. A delivery driver only sign. And taped it up outside. Super official, right?

If any store official actually reads these reviews, please educate your employees about rules and funeral etiquette.

Atmosphere: 1

Food: 1

Service: 1

Brianna Butter

11/22 was going to order pizza at this location and saw an
EMPLOYEE harassing a customer. I witnessed a whole fight outside. Employee is chasing the customer outside while customer is walking away trying to ignore him. Then the employee pushes the guy and punches him from behind.
Then the customers wife came out and ripped him off the customer and thankfully she was recording and he looked like he was going to hit the woman too!! Then once he saw she was recording he ran back inside!! Cops were called.
Nice place to take kids!!

Atmosphere: 1

Food: 1

Service: 1

Mckenna A

Employees are not nice, lazy, and disrespectful

Atmosphere: 1

Food: 1

Service: 1

Jeremy Reheis

App stated it would be ready at 7:04pm and finally achieved a human (manager )at 740 which divulged that it came out of the oven at 720 and its been out for delivery for 25 min we live 5 min away. I dont blame the manager but the owner for not paying the kids enough to keep better workers on staff. We won't order again. 10 years down the tubes .. lost another reliable customer ..

Food: 1

Service: 1

Critter Science

I hate leaving bad reviews, but...

Sadly, this location likes to understaff for holidays. I ordered a few pizzas and cheese sticks on Halloween night. I was quoted 1 hour for pickup. No problem.

I showed up at the 1 hour mark and was then advised my pizzas would not be ready for another 2 hours! Wow! Not cool.

The poor kids working that night should have had at least 4 to 5 more people working to cover the rush. That obviously didn't happen. I got my money back and went to another restaurant instead.

The poor gal at the register was being barked at by rude customers and the whole crew was clearly overworked and stressed out. Lousy management indeed.

I won't be back.

Atmosphere: 1

Food: 1

Service: 1

Tristan Stutzman

3 hour wait, just so far! For papa John’s. What a joke…

Charles Bearman

Adequate pizza, not great

Atmosphere: 3

Food: 3

Service: 5

John Terry

Good pizza,

Brian Herrera

Ordered $50 worth of food, they were out of 1 topping and canceled the whole order without talking to me or letting me know, refund takes 7 business days, no food and lost money, completely unprofessional management.

Service: 1

Jacob Amini

Pizza was a solid 3/10. Service was ok until
I saw an employee making pizza with her chest literally pressing into the food. The interior could definitely use some paint, and a Health Inspector.

Atmosphere: 1

Food: 3

Service: 2

Patrick Bulger

Pizza was good, and ready when we arrived for pickup. Cashier was nice.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Travis Brun

Bro this pizza that was order 2 hours ago was just delivered it is cold af, according to the app it's been chilling for 90 minutes and it certainly feels like it. DO NOT Order here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Garlic Knots, Extra Large New York Style Pizza

wendy Brennan

Pizza I was delivered is so upsetting. Disgusting and so disappointing. Do better people. I wish I could get my money back. Boo

Glenn Cornn

Needs more DISCOUNTS SPECIALS. I like the pizza my friends, I love left overs so I will by two pizzas at a time, left overs are good micro wave 2 slices at 120⏲️ seconds. Better warmed up or eating it cool, just sayin my fri

Atmosphere: 1

Food: 3

Service: 1

Loading...