Jumbo Chinese Restaurant
817 W Thatcher Blvd, Safford
(928) 428-2888
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I wish you answered the phone so I can place an order to go. After working all day until after 6pm it would be nice to be able to pick up dinner on the way home, but instead no one answers and then you go by and there are only 2 tables being used and 2 others waiting for pick up OR you are closed on a thursday!
Atmosphere: 4
Food: 5
Service: 2
The food was excellent! Although my visit occurred during lunchtime rush hour, there was only a five-minute wait. The service was good and the buffet was great despite the delayed refills.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepper Steak Tangy and Spicy Beef Chicken Lo Mein, House Fried Rice, Egg Rolls, Fried Shrimp, Kung Pao Chicken, Lo Mein Noodles, Orange Chicken
They charge $0.80 for ‘to go’ cups. That’s just cheap, they could just serve drinks in ‘to go’ cups to begin with if they’re going to do that Food was very good, especially the spring rolls. They don’t keep the food trays full, several food items were empty the entire time we were eating. It’s as though they’ve never had a lunch rush.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Egg Rolls
Worst to go customer service… if you don’t come in to tip and sit down and eat they’re very rude to you
Atmosphere: 2
Food: 5
Service: 1
ANSWER YOUR PHONE SUCH A INCONVENIENCE HAVING TO GO DOWN AND ORDER TO GO FOOD FOR A THIRTY MINUTE WAIT!
The best in Stafford, in my opinion. All good. I just dread when they close in July. But overall, great food!
Atmosphere: 5
Food: 5
Service: 5
Yummy orange chicken
Ok so as soon as we enter there are food tins half full of stagnant water. It's takes almost 5 minutes to be seated even though only 1 other family was eating at the time. Now that we have been sat at our booth we were brought our sodas they were flat the ice was nice though. We ordered chicken lo mein, vegi lo mein, shrimp lo mein, fried rice, fried wontons, and steak on a stick. So in all we ordered 4 main dishes and 2 appetizers. The wontons tasted frozen and chewy I couldn't tell what kind of meat I was even eating the only good part about that appetizer was the sweet red sauce that accompanied it. The steak sticks were bland and boring at best. Now on to the main dishes they came out at random times I got mine then 10 minutes later my fiance got hers and so on and so on. By the time everyone had there food my shrip lo mein was cold and the shrimps were chewy. Now on to the taste.........the only things I could taste in my lo mein was salt and a char on my noodles again I'd like to say my noodles were slightly burnt and the other dishes weren't better the other 2 lo mein dishes weren't burnt but were both overly salty the vegetables in the veg lo mein were squishy and soggy. The fried rice was as to be expected pretty good but as far as fried rice went it was a 4 out of 10, no green onion as far as I could see very little seasoning and I'm almost certain there was no msg. So after this sub par experience you would think at max I'd be paying 50 dollars wich is already too much. Too my surprise I now owe this restaurant around a 100 dollars not including the tip wich I feel obligated to give. All in all they need to either increases the standards they have in there kitchens or reduce there prices by at least 40 percent I will never be returning unless a serious change is made. Thank you if you read this far also the waitress was very lovely.
Atmosphere: 1
Food: 3
Service: 1
First time to Dine in. It was Friday at @ 530pm. What a disaster. Our waitress was wearing a playboy sweatshirt, obviously oblivious as how this is degrading to women. Second, she took our order and didn't inform us it would be an hour to be served. There were 2 of us, and one of the soup selections wasn't available. She brought out one soup. This is at the point we had been there a half hour, and asked how long b4 food would be served. We decided to leave, and we were made to pay for the lonely cup of soup that had been consumed. No wonder the parking lot was lined with people waiting for takeout. They must know that dine in is a nightmare. Meals we ordered were over 35$.
Atmosphere: 1
Food: 1
Service: 1
Food took 1.5 hours to come out- and was nothing special. Not very flavorful. After we complained they informed us that they only had 1 cook that day... That's fine but we should have been warned that food would come out slow.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chow Mein, House Fried Rice, Egg Rolls, Fried Shrimp, Sesame Chicken
If you offer takeout, answer the phone!
We almost didn't even try this place because the phone was ringing busy every time we tried to call, but we decided we would try going in anyway and we are SO GLAD we did. The food was AMAZING. My husband devoured nearly the entire carton of pepper steak and my kids who won't eat anything all said it was delicious. The lo mein was so flavorful and the cashew chicken and sesame chicken were perfect. The egg drop soup was piping hot and tasted great and we were thrilled with our service. The wait for takeout was very reasonable, as were the prices, and the portions were more than worth the money. 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup, House Fried Rice, Pepper Steak, Lo Mein Noodles, Sesame Chicken
Has always been great food but this evening it was not my food was so overcooked I couldn't eat it and when I said something the waitress they said I'm sorry you didn't like your food disappointing for
Atmosphere: 2
Food: 2
Service: 3
Good food, reasonable price and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Loading...