Baskin-Robbins

Will not write on your cake now unless you order in advance. Last time I ordered a cake in advance they didn’t make it.

They don't have any non dairy options for the ice cream. The online menu is a lie.

Food: 1

Very rude and impatient people working there! The young man behind the counter clearly did not have time for me. He threw his invoice book at me so I could fill my own order. Didn’t want to make two shakes for me and my child. Tried to just give her the caffeinated beverage so he could be lazy instead of cleaning the blender jar to make a new one. Never going there again don’t recommend AT ALL EVER!

Atmosphere: 1

Food: 1

Service: 1

Out of Vanilla ice cream. A basic flavor. $14 for 4 scoops of ice cream. It's like they're trying to be the worst.

Atmosphere: 1

Food: 1

Service: 1

Never have anything in stock. Staff doesn’t care to try to be helpful.

Atmosphere: 3

Food: 1

Service: 1

Literally the WORST.The have no flavors.Everything that I wanted to order they were out of.Marigold dreamsicle? OUT.Icing on the cake? Nope.Salted caramel? OutPeanut butter and chocolate? Sorry!No wonder the reviews are terrible for this location.

Atmosphere: 1

Food: 1

Service: 1

Worst one I’ve been to by far…

Atmosphere: 1

Food: 2

Service: 1

Worst one I’ve been to by far…

Atmosphere: 1

Food: 2

Service: 1

Worst one I’ve been to by far…

Atmosphere: 1

Food: 2

Service: 1

Nearly every time I come here I wait 10-15 minutes in the drive thru before anyone even responds at the speaker box. And that’s when I’m the only one in line. The wait at the window is usually another 5-10 minutes. Terrible service. Slow, rude, and lazy employees.Today, I went in the afternoon and waited 10 minutes in the drive thru without getting a response. I then, decided to go in to the lobby. After walking in the girl behind the counter had AirPods in and said they were closed. Even though the lobby doors were unlocked, the lights were on and the hours of operation stayed “open”.Put a Cold Stone Creamery or bakery here instead!

Atmosphere: 1

Food: 2

Service: 1

I just attempted to go at 1330 on a Monday afternoon, and they're somehow closed. Even though their hours state they are open. I sat in the drive thru waiting for 10 minutes, before walking into the lobby that was open to be told by two employees they're closed. By far the worst location I've ever been to.

How is it that I have gone multiple times looking to get a shake and the blenders are broken every time. This has gone on for 6 months. And even though a certain icecream is listed they are saying they don’t carry it? This is so beyond ridiculous. I will no longer be going here I would rather drive to green valley then waste my time here ??‍♀️

Atmosphere: 1

Food: 1

Service: 1

They are usually out of some common ice cream flavors, like it is vanilla, praline, cookies and cream… But we always get good customer service.

Atmosphere: 5

Food: 5

Service: 3

We ordered jamocha ice cream in a cup and chocolate chip in a sugar cone. We got jamocha almond fudge (I can't eat this due to allergies) and the chocolate chip was in a waffle cone (my husband can't stand waffle cones) the lighting was so poor at this location that you really couldn't tell what you were getting. I didn't discover the mix up until we got home since mine is on a cup, so glad I waited otherwise an er visit would be in my near future. He didn't give us a spoon fir the ice cream in the cup. He discovered his about 2 minutes away from the store. So much for an ice cream treat. Please pay attention to what your customers are ordering, we're ordering them for a reason.

Atmosphere: 1

Food: 1

Service: 1

the employees here seem like they hate their jobs and don’t make the experience enjoyable, at all. i feel like they’re all young and just don’t care about their jobs.and for some reason, this location always seems to be A LOT slower than all others. the wait times are pretty rough.

Atmosphere: 1

Service: 2