Subway
1175 W Cleveland St, St Johns
(928) 337-6144
Recent Reviews
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Re-Review.
Spoke to the Manager.
Loved the attention to my complaint.
Received an apology and she will discuss it with the worker. She listened and made no excuses.
Last 3 times I have gone back, perfectly made to my specifications.
Thank You, Manager!
Atmosphere: 5
Food: 4
Service: 5
The perfect combination of flavors in every bite!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I think that the whole team and staff is amazing and looks good very satisfied
Atmosphere: 5
Food: 5
Service: 5
We placed an online order and unfortunately, every single sandwich was made incorrectly. This has never been an issue when we’ve ordered in person, which makes it clear that when no one’s watching, the quality and attention to detail drop significantly.
When we arrived to pick up the order, there were no employees inside the store. They were outside and, when they saw us, casually told us, “Your food is on the counter,” with no greeting, no verification, and no care.
The difference in service between in-person and online orders is night and day — it’s disappointing to see such a lack of effort and accountability when customers aren’t physically present.
Atmosphere: 1
Food: 1
Service: 1
After then new remodel and staffing changes this subway is amazing! Great job!
Atmosphere: 5
Food: 5
Service: 5
This had to be one of the absolute worst subways.I've ever been in. I have been in several on the East Coast. All the way to the west coast. The girls did not want to help, they were rude. We're more interested in growing outside. And smoking cigarettes. I could not have anything to my nachos. I even asked if I could pay extra, what do you have chicken? They put on them, and they said, no. So I just had to have the chips with o ion and tomatoes. WORST EVER! Service and food were awful. Do put a town a favor and close this place down
Atmosphere: 1
Food: 1
Service: 1
Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Great people. Good food
Atmosphere: 4
Food: 5
Service: 5
Just left subway, and had edit my review for this establishment. Looks like they are going through remodeling the place, not a fan but it is what it is. We got the rotisserie chicken sandwich, it was good but they've changed their bread, so not it's a smaller portion now. My biggest gripe is the salad we got. They didn't have lettuce (never been in a subway with no lettuce) so we had to get the spinach. They made the entire salad in the plastic to-go container instead of the silver bowl they've always mixed the salad in making us have to mix it. It seemed like the workers have never made a salad before. Overall, very disappointed in the direction this subway is going in.
Atmosphere: 2
Food: 4
Service: 2
There a great food place but there service needs some help…
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
We had a 7 sandwich order for our family, and when we went into the restaurant it was already busy, we patiently waited for our turn but as soon as we got up to the counter and the lady asked what we were getting she got pissed off, and flustered with the fact that we had more that one or two sandwiches. She didn’t even really ask us but rather TOLD us we were all getting white bread, we were fine with it considering they were decently busy and we didn’t wanna cause too much of a fuss even thought there was no one else behind us at the time. She was still pissed off and ride the whole time we were ordering, the second lady was very nice and still professional but the first was just outrageously rude. When we got home and gave everyone their sandwiches every single sandwich the bread was dry, hard, and gross and just overall not what a subway sandwich usually is.
Atmosphere: 1
Food: 1
Service: 1
Great sandwich
Atmosphere: 3
Food: 5
Service: 5
Chicken wrap good but messy. Comes out bottom of wrap.
Atmosphere: 3
Food: 3
Service: 3
Nice quiet place to eat. People are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cinnabon Footlong Churro
Nice.place to eat .
Atmosphere: 5
Service: 5
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