McDonald's

566 Main St, San Luis
(928) 627-1207

Recent Reviews

Sort by
Chris vega

The McDonald’s located at 566 N Main St, San Luis, Arizona, operates 24 hours a day, providing a convenient dining option for both locals and travelers. This establishment offers the classic McDonald’s menu, featuring items such as the Quarter Pounder Hamburger, Spicy McChicken Sandwich, and their iconic World Famous Fries.  

Customer feedback presents a mixed picture of the restaurant’s performance. On platforms like TripAdvisor, the establishment holds a rating of 3.5 out of 5 based on seven reviews, ranking it as the top restaurant among 18 in San Luis. Conversely, on Restaurantji, it has a rating of 2.9 out of 5 from 175 reviews, indicating varied customer experiences.  

Positive reviews often highlight the quality of the food and the efficiency of the service. For instance, one reviewer mentioned, “It was great,” awarding 4 out of 5 stars for food, service, and atmosphere. Another customer appreciated the consistent service, stating that despite the restaurant’s busyness, the drive-thru service was quick.  

However, several reviews point out areas needing improvement. Cleanliness has been a recurring concern, with patrons noting that tables often have food residue, and restrooms are not well-maintained. One customer observed that the restrooms had dirty toilet paper piled up and emphasized the need for the staff to dedicate more time to cleaning. Another reviewer reported that the bathroom was overflowing with urine and that employees were unresponsive to the issue, stating that they were too busy at the moment. 

Order accuracy is another area of concern. Some customers have reported receiving incorrect orders, with one patron mentioning that their orders were never complete, often missing items. Another reviewer expressed frustration over receiving a cheeseburger without cheese and not being provided with ketchup, resulting in a bland meal.  

Customer service experiences vary. While some patrons find the service satisfactory, others have encountered issues with staff behavior. A reviewer mentioned that the cashier and manager were rude, leading to a very bad service experience. Another customer felt rushed during the drive-thru ordering process and sensed that staff were more focused on impressing their manager than attending to customers properly.  

In summary, the McDonald’s in San Luis, AZ, offers the standard menu and convenience expected from the franchise. However, customer experiences vary, with positive remarks about food quality and service efficiency contrasted by concerns regarding cleanliness, order accuracy, and customer service. Addressing these issues could enhance the overall dining experience for patrons. 

Vegetarian options: Awesome service but a little bit late at taking orders, sometimes can take a while for something insignificant.

Dietary restrictions: Would not really recommend

Parking: Nice location has a mc donalds could have

Kid-friendliness: Nice to kids generally

Wheelchair accessibility: There is wheelchair accessible access for the handicapped

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Mcnuggets, Strawberry Sundae, Hot Fudge Sundae, Sausage Burrito, Cheeseburger, Big Mac, Crispy Chicken Sandwich

Tweek TP

They don’t know how to bag their items very well, and they have to be more attentive and not act ignorant towards customers.

Atmosphere: 1

Food: 3

Service: 1

Laura Luna

They always forget something we ordered they need pay attention when they are bagging the food.

Atmosphere: 1

Food: 3

Service: 1

JA BA

👍🏼👍🏼👍🏼👍🏼

Alex Ramirez

Terrible service I asked for change of 2 dollars in quarters and they said no .i had bought something to get quarters and then had asked if i could get quarters and said no as well I asked the lady to ask the manager and didn’t even bother asking again even when I had purchased something .terrible service never coming here again !

Service: 1

I Laborin

The worst McDonald's, the workers are very immature, I imagine the managers are the same. If I could leave a review every time I go it would be the same answer. That's why I'm not going here anymore and I'd better grab Jack.

Atmosphere: 1

Food: 3

Service: 1

Silda Holguin

The staff SUCKS extremely unprofessional they are rude and dont listen to customers orders they give what they want and get annoyed when someone says something about their mistake. They need bilingual people at the drive thru. Horrible experience would give zero stars is possible

Kid-friendliness: Dirty and dangerous so not at all

Atmosphere: 1

Food: 1

Service: 1

Melissa Romero

More than 1 hour there. And the women's bathroom out of service 😒

Atmosphere: 3

Food: 5

Service: 3

MONTHZERRATH ESCUDERO

We arrived at night through the drive-thru and the mulatto women who were serving hid so as not to serve, I was only going for 4 coffees ☕️ and they didn't want to serve me, I had to turn around and go to the jack 🙄

Atmosphere: 3

Food: 3

Service: 1

Marcel Higuera

McDonald's is a very well known place
The detail exists in its employees, not all of them have the facility to serve customers and that is where the failures are in cleaning, customer service and
Bad treatment when delivering.

Atmosphere: 3

Food: 4

Service: 2

Jose Esoj Valenzuela

They always make mistakes in the orders. The last 5 times I have gone, 4 have given me the wrong order

Atmosphere: 3

Food: 5

Service: 2

Dylan 9898 xd

Very good

Atmosphere: 4

Food: 4

Service: 4

Maria Zamora

Been there many times in the drive thru and they always send me to the the parking lot make me wait up to 15 min and even if they don't have customers and and food is cold

Food: 2

Service: 1

Zo El guy

No clean tables available. Asked staff to clean tables and they did not care

Atmosphere: 1

Food: 2

Service: 1

Juan Escoto

Bad service

Loading...