The delivery service is horrible. They claim to ring my doorbell and don't. They left my pizza sitting on the bench or on the ground in front of my door. When I complain to the store manager he didn't want to her what I had to say and hung up on me. They have done this many times. I will not patronize that business anymore and will tell everyone I know how I was treated a that store.
Brian Lemkee
Horrible service, this is the second time ordering and a complete disaster. Just shy of 2 hours to get our order completed. Sat on phone for 30 minutes listen to the same ad for no one to pickup in an attempt to cancel. Avoid like the plague
Justine Nichols
The worst customer service I have ever experienced as well as most disgusting pizza I've ever had. I would definitely choose a different piece of location if proving pizza in this area as you have way better options.
Janna Bolingbroke
Absolutely disgusted with how a particular female (Shayla?) handled a DoorDash order. She caused a huge scene with the DoorDash driver, refusing to give the driver my order because the driver did not have a pizza box warming bag. She needs some coaching on customer service and DoorDash needs to be clear with drivers if that is something they must have. In the meantime, I had to call DoorDash for a refund and now unable to order from anyone else because everything is closed. They also have to wait 5 business days for a refund. Ridiculous, the WORST customer service I have ever seen-all over a simple $25 pizza! If the customer confirms they do need t care if there is no warming bag, send it with new warming bag!!
Lydia Funke
Demanding delivery drivers to have a "hot bag" is outrageous, especially when the delivery websites you are partnered with do not require this standard rule. I've never had a complaint about pizzas not being "hot." Do better, and at least let your delivery partners aka doordash, postmates, etc. know. Lame!!!
Atmosphere: 1
Food: 1
Service: 1
John Halchishick
Good pizza and wings
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizzas Wings
R. McBride
Guess it's been a while since we did the pizza thing and, oh my, how things have changed at Papa John's. It says "best ingredients" right on the box, except... they're not. Spent $30 on something that was dry, dry, dry, almost zero sauce and the rest of it tasted like plastic and cardboard. Papa John's has totally changed their product and it sux. Very disappointed. Never again.
Scott the manager goes above and beyond for his customers and his employees… 🫶🏼 good service good food .. good morals
Atmosphere: 5
Food: 5
Service: 5
Theresa Hamby
I wish I could give an even lower rating. The phone rep was hard to deal with first off. She then says it’s going to be 15-25 mins she says there is an error please hang on, after 10 more mins she finally say the order is in and it will be 25-30 mins now. Waited 35 mins just to be safe walk in and they haven’t even started our order. Tell me it will be 30 more mins. When I ask what happened to the first 30 mins she says idk what you want me to tell you we have one oven and we haven’t started your order yet. Tried to call the hunt hwy location which was even worse. It took 4 times of trying to tell the guy we wanted to put in a pick up order he can’t figure out where to start. Finally start giving him the order and he says hold up, starts mumbling to someone else. I was finally just done. 45 mins 2 orders and never got pizza.
Atmosphere: 1
Food: 1
Service: 1
Larry Kelly
Not a great place to eat, pick up and delivery only
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
SCOTT MICHELL
AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Richard Pezner
I received a email for a large 3 topping pizza, when I tried too order it on line there wasn't a way to do it. I called and the girl said that when she receives the online order from me that she would adjust the price. When it was delivered the pizza turned out to be 21.99, when I called back to get a adjustment the guy said it was already processed and there wasn't anything he can do about it. I wouldn't have ordered the pizza for that price. I felt like I was scammed.
Like it how they did with the crust
Always one guy in here swearing.
Terrible service.
The delivery service is horrible. They claim to ring my doorbell and don't. They left my pizza sitting on the bench or on the ground in front of my door. When I complain to the store manager he didn't want to her what I had to say and hung up on me. They have done this many times. I will not patronize that business anymore and will tell everyone I know how I was treated a that store.
Horrible service, this is the second time ordering and a complete disaster. Just shy of 2 hours to get our order completed. Sat on phone for 30 minutes listen to the same ad for no one to pickup in an attempt to cancel. Avoid like the plague
The worst customer service I have ever experienced as well as most disgusting pizza I've ever had. I would definitely choose a different piece of location if proving pizza in this area as you have way better options.
Absolutely disgusted with how a particular female (Shayla?) handled a DoorDash order. She caused a huge scene with the DoorDash driver, refusing to give the driver my order because the driver did not have a pizza box warming bag. She needs some coaching on customer service and DoorDash needs to be clear with drivers if that is something they must have. In the meantime, I had to call DoorDash for a refund and now unable to order from anyone else because everything is closed. They also have to wait 5 business days for a refund. Ridiculous, the WORST customer service I have ever seen-all over a simple $25 pizza! If the customer confirms they do need t care if there is no warming bag, send it with new warming bag!!
Demanding delivery drivers to have a "hot bag" is outrageous, especially when the delivery websites you are partnered with do not require this standard rule. I've never had a complaint about pizzas not being "hot." Do better, and at least let your delivery partners aka doordash, postmates, etc. know. Lame!!!
Atmosphere: 1
Food: 1
Service: 1
Good pizza and wings
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizzas Wings
Guess it's been a while since we did the pizza thing and, oh my, how things have changed at Papa John's. It says "best ingredients" right on the box, except... they're not. Spent $30 on something that was dry, dry, dry, almost zero sauce and the rest of it tasted like plastic and cardboard. Papa John's has totally changed their product and it sux. Very disappointed. Never again.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Buffalo Chicken Wings
Restaurantji Recommends
Scott the manager goes above and beyond for his customers and his employees… 🫶🏼 good service good food .. good morals
Atmosphere: 5
Food: 5
Service: 5
I wish I could give an even lower rating. The phone rep was hard to deal with first off. She then says it’s going to be 15-25 mins she says there is an error please hang on, after 10 more mins she finally say the order is in and it will be 25-30 mins now. Waited 35 mins just to be safe walk in and they haven’t even started our order. Tell me it will be 30 more mins. When I ask what happened to the first 30 mins she says idk what you want me to tell you we have one oven and we haven’t started your order yet. Tried to call the hunt hwy location which was even worse. It took 4 times of trying to tell the guy we wanted to put in a pick up order he can’t figure out where to start. Finally start giving him the order and he says hold up, starts mumbling to someone else. I was finally just done. 45 mins 2 orders and never got pizza.
Atmosphere: 1
Food: 1
Service: 1
Not a great place to eat, pick up and delivery only
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza
AMAZING!
Atmosphere: 5
Food: 5
Service: 5
I received a email for a large 3 topping pizza, when I tried too order it on line there wasn't a way to do it. I called and the girl said that when she receives the online order from me that she would adjust the price. When it was delivered the pizza turned out to be 21.99, when I called back to get a adjustment the guy said it was already processed and there wasn't anything he can do about it.
I wouldn't have ordered the pizza for that price. I felt like I was scammed.
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