Chili's Grill & Bar

Horrible experience. We walked in and weren’t acknowledged at all. we stood there for 10 minutes until a very moody waitress who again didn’t acknowledge us took us to a table and threw the menus at the table and quickly walked away. it wasn’t busy at all so their excuse to completely ignore us couldn’t be because they were busy. we were again ignored at the table so we walked out. felt totally unwelcome so i’ll never be coming back. Waitress (fair skin, black hair, 25-30 years of age) also needs to be taught how to serve customers correctly.

For a restaurant named Chili's Grill & Bar not to have Chili on the menu is insane. No chili Chili's

Our server Maya was amazing! We’ve been to this location several times and have never been treated so well. She was attentive, predicted our needs, and was kind and friendly. Even while getting sat larger parties during their Sunday lunch rush, she made sure our experience as a party of two was exceptional.

This was an amazing experience. Often the measure of good service is not what happens when everything goes right, but when something is wrong. We had a little mistake on one of the items we ordered and the staff went above and beyond to take care of everything. Could not recommend this location enough!

It's a decent location with decent service.

Food was very good. Margaritas good. Good service.

Atmosphere: 4

Food: 5

Service: 4

General manager is a horrible human being. She would rather her wait staff diagnosed with COVID and fever serve you their germs... If they call in sick they are fired. Disgusting and shameful. Needs to be and will be reported to the health department.

The appetizer was awful, it was basically just warmed up tortillas with barely any filling.
My husband’s meal was decent minus the strip of fat 1/4 the size of his steak, my meal was saturated in grease to the point I could barely pick up my burger without it falling apart.
From the moment we sat down our server was incredibly unapproachable, it seemed like they were pissed off just being there and getting anything, even a simple refill, from them was near impossible, we watched them ignore everyone around us so we didn’t even try.

Atmosphere: 2

Food: 2

Service: 1

Waitress was obviously very sick and serving food.

The food was good as was the customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Loaded Mashed Potatoes, Margarita Grilled Chicken, Mashed Potatoes, Cheesecake, Skillet Chocolate Chip Cookie

We got great service here and the food was just as good! The ranch was 10/10!

Atmosphere: 5

Food: 5

Service: 5

The new 10.99 special is absolutely super awesome. The cheeseburgers are the best

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Order of Ribs, Chips & Salsa, Fries, Chicken Fajitas

Was perfect quick tasty

Atmosphere: 5

Food: 5

Service: 5

Went for a Dinner and the atmosphere was good... The food tastes good but few fried items were salty especially the Nashville hot.

Atmosphere: 4

Food: 3

Service: 4

Can’t review the food, but the service was beyond awful. We left before we were even seated. We walked to chilis with our family while on vacation and from the second we walked up, the hostess obviously didn’t want to work and was so rude. Her and a fellow waitress obviously didn’t want our business. When we we said we would be willing to split up our party of 13 into our individual families, They still rudely said they wouldn’t seat us WITH OPEN TABLES EVERYWHERE. So we took our business across the street to Red Robin where they we extremely accommodating and wanted our business. THANK YOU Red Robin.

Atmosphere: 1

Service: 1