Chipotle Mexican Grill

Chipotle always has amazing food!! I love customizing my favorite combos and I everything is quality and very healthy!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh Ingredients, Steak, Salad, Chicken Burrito Bowl

Chipotle. as expected

Atmosphere: 4

Food: 5

Service: 5

If you want to get sick come on down. Worst of the worst. Chipotle has gone down the drain.

Atmosphere: 1

Food: 1

Service: 1

Worst chipotle ever. Might as well close this location. Never stop disappointing. Chipotle is a shell of what it use to be. Can't even order all the items at the counter, have to order "online".

Atmosphere: 1

Food: 1

Service: 1

Delicious.

Atmosphere: 5

Food: 5

Service: 5

Good food for a quick bite.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fresh Ingredients, Steak, Steak Burrito Bol

Dirty place, their food station is a mess. 🤮

Atmosphere: 1

Food: 1

Service: 1

I ordered $500 worth of catering for two separate Team Builders at work. I was charged, food was picked up and consumed. They did not provide receipts to my colleagues that picked up the orders. When I called to ask for a reprint so that I could properly expense the Manager told me he could not reprint because it was not same day (lie, from my understanding they use Aloha and aloha does offer the function to look for orders and reprint.) When I contacted chat support I was bounced around from bot to agent back to bot back to agent so so forth. That was all day one, Day two I attempted chat again and was bounced around for an hour. I finally got an agent who helped and said they sent the receipts to my email but i did not receive, when I confirmed the email with her she sent me back to bot. I drove to the store and spoke to the same manager who told me he could not help, he double checked and returned to tell me he could not help me and directed me to the catering phone number. I called and they were no help. They advised that they could not locate my order, I provided Name, Phone Number, Email, Location, Dates, charge amounts and last 4 of card. They still could not locate my order even after telling them that I see the recent orders in my account but needed a breakdown. I never received a confirmation email( email is correct in account) the restaurant and manager were no help, Customer care was no help. its 2024 and Chipotle is a large chain. Unacceptable, will never order from them again!! Rant over 11/20/24.

Atmosphere: 1

Food: 4

Service: 1

Recently ordered here for pickup and was upset to get home and see the chips looked and tasted like the brown bag they came in. Definitely hope it was just a fluke!

Atmosphere: 4

Food: 2

Service: 4

Fez, Sophia and Austin awesome ppl help me out with everything

Atmosphere: 5

Food: 5

Service: 5

Great place to eat inside

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Burrito Bowl

Just walked into this location in Scottsdake and had the same experience as last week. It’s later in the afternoon, around 2:3ppm, nobody is in line. There are 4-5 works behind the counter doing some things, all young men, but not helping other customers. Nobody acknowledges me. Then one guy looks up and says he’ll be right there. He keeps putting together a bowl over on the side. I wait for another couple minutes then decide they don’t want my business. It’s uncanny, but now that it has happened twice, I have to conclude that their customer service training re “prioritizing people in line” is poor. This seems to happen more and more with places that have a lot of deliveries. Not going back and this was a favorite.

Atmosphere: 3

Food: 5

Service: 1

Their food is alright but nothing special for the food.

1) hot atmosphere, late afternoon sun shines direct in your face.
2) Was informed, get a cheese quesadillas online only. Did it - unfortunately shipped wrong local. So online half hour, 3 bots, not prog., wrong location, 2 humans frustrated.
Went across the street to the competitor.

Atmosphere: 1

Food: 5

Service: 3

My wife loves chipotle. I don't get it, but she does. I used lo like chipotle, eons ago. I had not eaten chipotle for years until about 2 years ago that my wife started to go. I ordered a carne asada burrito and I did not enjoy it due to the fat and gristle that is left on the meat. After that experience I started ordering the barbacoa, which there is fat left on it every once in a while but doable. They did start getting stingy with the meat as time passed, and as they did my wife started to get upset with the lack of meat, guess what happened? My wife orders double the meat ???. Her lunch is expensive. Anyway, today I went to get lunch about 1pm and I ordered a carne asada bowl (barely any meat), I added guacamole and a drink for a total of $17. I think it was worth about $8. Carne asada was same low quality as last time I ate it. This place was packed, so I might be the only with that experience. Someone else went with me and got a chicken bowl and took a few bites and left it, said chicken wasn't good. I gave a 2 star to food because the barbacoa is ok for the most part, the portions can be discouraging to be a regular costumer though. I gave 3 stars to service although they are not rude, they are not a marvel, I have to take into consideration that they were very busy and it can get stressful. Atmosphere I gave a 3 star because the floor was filthy, when I was walking out somebody was starting to clean the counters. I did not go into the bathroom. Service and atmosphere can change depending on how busy they are but food quality and rations are from corporate therefore I give a 0 (zero) to corporate.

Atmosphere: 3

Food: 2

Service: 3