Food took forever, was cold, and was not prepared properly. Disappointed all around.
Food: 2
Service: 1
Kimberly Godeken
Slow. Inaccurate. The sweeteners are never filled.
Atmosphere: 1
Food: 1
Service: 1
Raven Ruiz
One of the better Dunkins in terms of quality of drinks. Compared to some of the others at least.
Atmosphere: 3
Food: 4
Service: 4
T. Nako Harris
I'm in DDs right now, this chick with the tattoos is rude at the register. Why work in customer service if you don't like people!
Jackie Uknow
I went in to pick up an order, I’m a gig worker when the employee Tim was very on edge at the wee hours of 7 o’clock in the morning. I asked him how much some donuts holes were and his rude response was “5,10,20” with eyes rolls and shoulders shrugs just an unpleasant experience. Tim if you don’t like customer service it time you find a new way to make your money! Due to you behavior Dunkin’ Donuts missed a sale (My hard earned money)
Atmosphere: 1
Food: 1
Service: 1
Rob Yedor
Donuts were stale and the server was in a hurry to get rid of us. This chain is getting worse by the day. Never again.
Atmosphere: 2
Food: 1
Service: 1
Ericp0503
3 tries at this location. 3 terrible experiences..
Thank you for the quick bot response. I will not go to your link, I just won't go back to your store. Try paying a decent wage and making sure you have enough staff for mornings.
Atmosphere: 1
Anthony Dianaty
They will mess your order up, they don’t make the drinks correctly. It takes them 15 mins to make a bagel.
Atmosphere: 1
Service: 1
Eric Jones
They filled my coffee 3/4 of cup and the employees seemed bothered by me coming in.
Atmosphere: 1
Food: 2
Service: 1
Jarom Banks
Tried to order 2 dozen donuts (1 dozen glazed 1 dozen chocolate bars for a hockey team) on a quiet Saturday morning. Was immediately scolded for not calling the order in 24 hours in advance. Was told "we didn't even get any chocolate bars in today" Being out of something is fine but please don't lecture me about what should be a normal order at a donut shop. Left and went elsewhere. Also learned they don't make their own donuts....
Eli said when we walked in “if you’re telling to order you have to use the kiosk I don’t have time to help you” … we couldn’t figure out how to use the kiosk and tried to ask for help and he said it wasn’t his job
Service: 1
Jolene Zittel
Waited inside after placing kiosk order for over 15 minutes, I understand they are short staffed but can see on employee on their phone, completely ignoring customers inside
Atmosphere: 1
Food: 1
Service: 1
PARIS SANTIAGO
I came in at 8:25pm to pick up a couple of pre-ordered lattes. There were two young guys working, one blonde and one brunette. Both on their cell phones and didn’t greet me. So I just said I’m here for the order. The brunette told me “We told the last guy our latte machine is down. We told that to the last guy that came in but he didn’t understand English.”
I go back in at 8:33pm to pick up a half dozen donuts and no one was in the front. Finally the blonde comes up while the brunette yells from the back to ask me what was in the order. The blonde proceeds to smash the donuts in a paper bag and tells me there are no more glaze. I told him that a dozen donut holes would be fine to replace that part of the order. I also asked for the items to be placed in a box. He tells me he doesn’t know where the boxes are or how to assemble them, and that it was only his third day on the job and they were already getting chewed out on the phone by a manager.
He eventually finds the correct size box and he had me assemble it and handed me the bag of donuts to place them in myself. The donuts were smashed and crumbled, a mess. And I noticed that still one chocolate glazed was missing. He told me they don’t have anymore so I asked for a chocolate frosted to replace it.
At 8:46 He went and got the brunette who placed a pink sprinkle in the box. I asked him again for a chocolate and he said he was done for the day and he wasn’t doing anything else. After some back and forth, he snatches the donut and throws it in the trash saying “I’m over this shit” while putting the chocolate in its place.
I asked for their names and they said they didn’t have to give it to me and they ran to the back. After I left at 8:48, he followed behind me to lock the front doors.
Never again.
Atmosphere: 1
Food: 1
Service: 1
neshat rowhani
This location has issues. Haven’t been here in 6 months decided to order on the app. Door is locked,saying sorry lobby closed. Waited 20 mins in drive thru line to get my order. If I could cancel the order on the app I would have as I knew it would take forever. Good reminder, stay away.
Atmosphere: 1
Food: 3
Service: 1
Kelly Curtis
Was told at drive thru that they were too busy and if I went elsewhere they “wouldn’t mind.” Guess they're fine losing business and won’t be upset when the store closes and they lose their jobs.
Food took forever, was cold, and was not prepared properly. Disappointed all around.
Food: 2
Service: 1
Slow. Inaccurate. The sweeteners are never filled.
Atmosphere: 1
Food: 1
Service: 1
One of the better Dunkins in terms of quality of drinks. Compared to some of the others at least.
Atmosphere: 3
Food: 4
Service: 4
I'm in DDs right now, this chick with the tattoos is rude at the register. Why work in customer service if you don't like people!
I went in to pick up an order, I’m a gig worker when the employee Tim was very on edge at the wee hours of 7 o’clock in the morning. I asked him how much some donuts holes were and his rude response was
“5,10,20” with eyes rolls and shoulders shrugs just an unpleasant experience. Tim if you don’t like customer service it time you find a new way to make your money! Due to you behavior Dunkin’ Donuts missed a sale (My hard earned money)
Atmosphere: 1
Food: 1
Service: 1
Donuts were stale and the server was in a hurry to get rid of us. This chain is getting worse by the day. Never again.
Atmosphere: 2
Food: 1
Service: 1
3 tries at this location. 3 terrible experiences..
Thank you for the quick bot response. I will not go to your link, I just won't go back to your store.
Try paying a decent wage and making sure you have enough staff for mornings.
Atmosphere: 1
They will mess your order up, they don’t make the drinks correctly. It takes them 15 mins to make a bagel.
Atmosphere: 1
Service: 1
They filled my coffee 3/4 of cup and the employees seemed bothered by me coming in.
Atmosphere: 1
Food: 2
Service: 1
Tried to order 2 dozen donuts (1 dozen glazed 1 dozen chocolate bars for a hockey team) on a quiet Saturday morning.
Was immediately scolded for not calling the order in 24 hours in advance. Was told "we didn't even get any chocolate bars in today"
Being out of something is fine but please don't lecture me about what should be a normal order at a donut shop. Left and went elsewhere.
Also learned they don't make their own donuts....
Restaurantji Recommends
Eli said when we walked in “if you’re telling to order you have to use the kiosk I don’t have time to help you” … we couldn’t figure out how to use the kiosk and tried to ask for help and he said it wasn’t his job
Service: 1
Waited inside after placing kiosk order for over 15 minutes, I understand they are short staffed but can see on employee on their phone, completely ignoring customers inside
Atmosphere: 1
Food: 1
Service: 1
I came in at 8:25pm to pick up a couple of pre-ordered lattes. There were two young guys working, one blonde and one brunette. Both on their cell phones and didn’t greet me. So I just said I’m here for the order. The brunette told me “We told the last guy our latte machine is down. We told that to the last guy that came in but he didn’t understand English.”
I go back in at 8:33pm to pick up a half dozen donuts and no one was in the front. Finally the blonde comes up while the brunette yells from the back to ask me what was in the order. The blonde proceeds to smash the donuts in a paper bag and tells me there are no more glaze. I told him that a dozen donut holes would be fine to replace that part of the order. I also asked for the items to be placed in a box. He tells me he doesn’t know where the boxes are or how to assemble them, and that it was only his third day on the job and they were already getting chewed out on the phone by a manager.
He eventually finds the correct size box and he had me assemble it and handed me the bag of donuts to place them in myself. The donuts were smashed and crumbled, a mess. And I noticed that still one chocolate glazed was missing. He told me they don’t have anymore so I asked for a chocolate frosted to replace it.
At 8:46 He went and got the brunette who placed a pink sprinkle in the box. I asked him again for a chocolate and he said he was done for the day and he wasn’t doing anything else. After some back and forth, he snatches the donut and throws it in the trash saying “I’m over this shit” while putting the chocolate in its place.
I asked for their names and they said they didn’t have to give it to me and they ran to the back. After I left at 8:48, he followed behind me to lock the front doors.
Never again.
Atmosphere: 1
Food: 1
Service: 1
This location has issues. Haven’t been here in 6 months decided to order on the app. Door is locked,saying sorry lobby closed. Waited 20 mins in drive thru line to get my order. If I could cancel the order on the app I would have as I knew it would take forever. Good reminder, stay away.
Atmosphere: 1
Food: 3
Service: 1
Was told at drive thru that they were too busy and if I went elsewhere they “wouldn’t mind.” Guess they're fine losing business and won’t be upset when the store closes and they lose their jobs.
Service: 1
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