The young man at the counter was very sweet and friendly. The entire shop was in disarray. Every table was dirty including the chairs and floor. The bathroom was a total disaster. The faucet was running, the floor needed to be swept, and the soap dispenser was unattached and on top of the toilet lid. There were a couple of children in the shop and when they all left, no one came out to clean the tables. I was a little disappointed because it is in a great area but the place looked so run down that I would never come back. I don't like leaving a bad review but I think management needs to know.
Atmosphere: 1
Food: 3
Service: 5
Bo-Be-Q
Coffee and donuts are very delicious
Atmosphere: 3
Food: 5
Service: 5
Ariel Beals
Food had a lot of flavor, but price is NOT worth what they give you. It was nearly $4 for loaded hash browns, but there was only about three small bites in the container. Ham and Swiss pretzel sliders are over $5, but you get about two bites each (I got the same thing at another location, but I swear their sliders were slightly bigger). The drink I got was a $5 Coolatta. It took a few sips to get used to it, but the taste ended up being pretty good. It was very refreshing! The service was pretty good. One of the guys was kind of funny. I liked the atmosphere as well. I just donât think the portion sizes are worth the cost. Iâll pick lots of other restaurants over Dunkinâ in the future.
Atmosphere: 5
Food: 3
Service: 5
Emily Aceves
My chai latte tasted like straight coffee which if you know, CHAI IS NOT COFFEE. when I told the two employees, they just laughed at me..â okay let me remake it,â they just scooped the ice out and added chai syrup. Then to top it off my bagel minis were super cold. It wasnât even a complicated order, and it wasnât even close to closing time, so I donât get why they were in such a hurry, place was empty and so was the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Jesus Wakely
... I remember a large being bigger
Atmosphere: 3
Food: 3
Service: 3
Rob Down
Coffee cold, had to ask for n as napkins, eating area needed cleaning
Stood at the register for 15 minutes, no one to to take my order, annoyed people waiting for their food, turned around and left
Robert Nucci
Too many times more than often when I take the kids here for donuts, they no longer have donuts! And it seems that if thereâs no manager there, thatâs always the case. It was Saturday morning, and there are just a bunch of teenagers that are running the place and simply do not want to make the effort, especially if their manager is not present. How can they call themselves a donut store when they donât sell donuts? I asked them when the new batch of donuts will be ready, but they said they wonât be making donuts for the day.
Scott Hendricsen
Been here several times. Loud inappropriate music and horrible customer service. Young arrogant serving staff. Will find another dunkin in the area
Atmosphere: 1
Food: 3
Service: 1
Judith Valles
Had about an hour to kill before my next appointment so thought I could grab coffee and a donut. The exterior of the building seemed a little worn down and dirty, which wouldnât be a big deal If the customer service was descent. I waited in line for a couple minutes for the group before me. I was not greeted or acknowledged by the two employees working. I placed my order with the employee, grabbed my donut and waited for my coffee. I walked over to use the restrooms after finding a table but was presented with a note on doors stating that the restroom was for employees only. I am now left to go find yet another business who can accommodate my simple needs. Disappointed but wonât be returning to Dunkin.. especially with so many other options around.
Atmosphere: 1
Food: 1
Service: 1
Incognito
This is not the fault of the staff. This is the manager's fault. Went there at 7am in the morning to grab a dozen donuts for work. There were two workers. That's it. Two, overworked employees trying to manage a packed drive-thru, a packed restaurant, and everything else. Shame on the managers for this cost cutting. You wonder why employees don't stick around.
Always great service and food.
Atmosphere: 5
Food: 5
Service: 5
Everyone loves donuts đ© great place to grab a snack
Atmosphere: 5
Food: 5
Service: 5
The young man at the counter was very sweet and friendly. The entire shop was in disarray. Every table was dirty including the chairs and floor. The bathroom was a total disaster. The faucet was running, the floor needed to be swept, and the soap dispenser was unattached and on top of the toilet lid. There were a couple of children in the shop and when they all left, no one came out to clean the tables. I was a little disappointed because it is in a great area but the place looked so run down that I would never come back. I don't like leaving a bad review but I think management needs to know.
Atmosphere: 1
Food: 3
Service: 5
Coffee and donuts are very delicious
Atmosphere: 3
Food: 5
Service: 5
Food had a lot of flavor, but price is NOT worth what they give you. It was nearly $4 for loaded hash browns, but there was only about three small bites in the container. Ham and Swiss pretzel sliders are over $5, but you get about two bites each (I got the same thing at another location, but I swear their sliders were slightly bigger). The drink I got was a $5 Coolatta. It took a few sips to get used to it, but the taste ended up being pretty good. It was very refreshing! The service was pretty good. One of the guys was kind of funny. I liked the atmosphere as well. I just donât think the portion sizes are worth the cost. Iâll pick lots of other restaurants over Dunkinâ in the future.
Atmosphere: 5
Food: 3
Service: 5
My chai latte tasted like straight coffee which if you know, CHAI IS NOT COFFEE. when I told the two employees, they just laughed at me..â okay let me remake it,â they just scooped the ice out and added chai syrup. Then to top it off my bagel minis were super cold. It wasnât even a complicated order, and it wasnât even close to closing time, so I donât get why they were in such a hurry, place was empty and so was the drive thru.
Atmosphere: 1
Food: 1
Service: 1
... I remember a large being bigger
Atmosphere: 3
Food: 3
Service: 3
Coffee cold, had to ask for n as napkins, eating area needed cleaning
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Donuts
Not the best service
Atmosphere: 3
Food: 3
Service: 1
Worst service a Dunkin can provide in the valley
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stood at the register for 15 minutes, no one to to take my order, annoyed people waiting for their food, turned around and left
Too many times more than often when I take the kids here for donuts, they no longer have donuts! And it seems that if thereâs no manager there, thatâs always the case. It was Saturday morning, and there are just a bunch of teenagers that are running the place and simply do not want to make the effort, especially if their manager is not present. How can they call themselves a donut store when they donât sell donuts? I asked them when the new batch of donuts will be ready, but they said they wonât be making donuts for the day.
Been here several times. Loud inappropriate music and horrible customer service. Young arrogant serving staff. Will find another dunkin in the area
Atmosphere: 1
Food: 3
Service: 1
Had about an hour to kill before my next appointment so thought I could grab coffee and a donut. The exterior of the building seemed a little worn down and dirty, which wouldnât be a big deal If the customer service was descent. I waited in line for a couple minutes for the group before me. I was not greeted or acknowledged by the two employees working. I placed my order with the employee, grabbed my donut and waited for my coffee.
I walked over to use the restrooms after finding a table but was presented with a note on doors stating that the restroom was for employees only.
I am now left to go find yet another business who can accommodate my simple needs. Disappointed but wonât be returning to Dunkin.. especially with so many other options around.
Atmosphere: 1
Food: 1
Service: 1
This is not the fault of the staff. This is the manager's fault. Went there at 7am in the morning to grab a dozen donuts for work. There were two workers. That's it. Two, overworked employees trying to manage a packed drive-thru, a packed restaurant, and everything else. Shame on the managers for this cost cutting. You wonder why employees don't stick around.
Atmosphere: 4
Food: 5
Service: 2
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