Einstein Bros. Bagels

food (bagels) are always excellent. service can be slow at times but staff are always friendly.

Atmosphere: 4

Food: 5

Service: 4

Did not feel welcomed here I also felt singled out the entire time.

I came in and they had maybe 2 people in front of me to order and the foot traffic inside had like maybe another two people enjoying food so not really busy.
The two ahead of me order and I was called to another register that opened up, I ordered a simple sandwich a bagel with two eggs, bacon and cheese nothing crazy like they had on the menu.
The guy behind me ordered a specialty sandwich with crazy combo and the guy gave him a free coffee maybe there friends idk.
But after a minute or so past the couple got there food and sat down the person behind me that ordered that specialty sandwich got his food and I’m just waiting around for my food. Some more people come in maybe like another 2-3 more and guess what they got the food ofc. It wasn’t until I had to flag down the worker at the pick up spot (where I was at the whole time) and ask her if mine was gonna be ready soon mind you I was waiting for like 8-10 min nothing major but when you see 5 orders go before you did including orders put in AFTERA you you start to think.

All I was told was that her crew who make the food was “told not to make it” and she ran off after I asked who said that, you can see the convo below photo below that’s all I got lmao. and it made me annoyed. Idk if it was at me or not but by then I’m like shocked like excuse me?

Then she comes back gives me food and tells me it’s ready like damn not even a we’re sorry about that wait or nothing like come on now. So I confront her and ask WHO told you not to make this order specifically and she looked weirded out like she had no answer. Just a “idk it’s busy and we got mixed up” but everyone else that came in before me / after me got there order pretty damn fast and prob accurate too as no one else had a problem.

Also the only uncommon denominator from every one else was that I was brown. Everyone else look like each other and you don’t gotta put two and two together to know what I mean by that.

This exp made me feel alienated and singled out. What a complete shame from the crew working at this place on 8/4/2025 around 8 AM. Highly unprofessional and if you are someone same skin pigment as me I recommend not coming here. They won’t make your food unless you confront them about it.

Atmosphere: 1

Food: 1

Service: 1

I love our local Einstein shop, always full of delicious options!

Atmosphere: 5

Food: 5

Service: 5

A friendly crew here, but... This place needs some work. Every time I'm in, they have the side door propped open letting the burnt bagel smoke out. The coffee dispensers are empty or cold and they never have the correct bagel for the Farmhouse sandwich. You guys could notch it up ever so slightly and I'm sure your reviews would pop back to something better than a 3.9, which, is not very good compared to all the places around. Your customers are trying to tell you something. You might listen more carefully.

Atmosphere: 4

Food: 3

Service: 3

APP ORDER REFUSED! I ordered using the Einstein app but the staff refused to make it even though I showed them the order on the app. I also had an email confirmation from Einstein, and my bank account was charged. The location, date and time were correct. But the staff members said the order wasn’t received so they were not allowed to make it. Talk about a bad way to start your day!

Delicious food and excellent service. Clean and inviting!

Food and prices are great but service is not very good. My order is never correct and I have been 3 different times recently.

Simple cold brew and bagel sandwich. Always reliable and consistent. Love this place

Had to change my order after it was placed, and I was waiting for at least 5 minutes before a young lady telling me that they were out of that specific bagel. The person taking the order should have known that. This would have made a huge difference.

Showed up at 6:30 and they hadn't even started making bagels or coffee yet. I had an online order that obviously wasn't getting filled any time soon. They refunded me but it took forever and I had to waste more time finding something else for breakfast.

Underrated bagels

Atmosphere: 5

Food: 5

Service: 5

Best bagels in the world

Santa fe

Atmosphere: 5

Food: 5

Service: 5

I'm a member here , so I get some good deals. However, it is too expensive. The price of one bagel $2. And some change and then to add cream cheese for $1.89., approx $5 for a bagel with cream cheese is outrageous TBH. Or to add peanut butter is $1.89 . Crazy world we live in today.

Atmosphere: 5

Food: 4

Service: 5

Friendly staff. Just a couple of minor complaints.

I ordered the lox bagel sandwich on a sesame bagel. Why is the bottom of the bagel salted? This, with the saltiness of the lox and capers made it overwhelmingly salty.

Decaf was watery even after the gal at the front counter was nice enough to make a fresh pot (I am grateful for that.). Still had no flavor. Like drinking water with vanilla creamer.

On the bright side, their new hash browns are cheesey and delicious. Thanks to the gal at the front counter for the recommendation!

So, the 4 stars is really for the service and cleanliness. Was a little disappointed in the food this time around.

Atmosphere: 5

Food: 4

Service: 5

Fast service and great people

Atmosphere: 5

Food: 5

Service: 5