I love Pollo Loco, our family eats there at least once a month, sometimes twice. We would eat there more but like every other place, the prices are getting too high. We enjoy the Tacos Al Carbon are bomb! Their Chicken Tortilla Soup is also really good. Their churros, when fresh are awesome as well. Sometimes they're not so fresh but still good. I've tried one of their burritos and it was good as well. The last time we went they forgot our 3 soups, hence the lower rating.
Atmosphere: 5
Food: 5
Service: 3
Jose Aguayo
I went to Pollo Loco and received the best service. They treated me very well. Thank you Yahir for your good service. Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Charles Kirkland
Very clean and friendly service great chicken
Atmosphere: 5
Food: 5
Service: 5
Crazycrazy3169
Service was very great and very patient with the cashiers and fellow employees. I received my food UNDER 5 minutes (Which is pretty good compared to other restaurants). And the food was delicious especially the Double Chicken Tostada!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Steve & Annette Economides
Prices are constantly changing. Portions have just gotten smaller.
People want to eat healthy, this is one of the places to go too. Friendly people and clean.
Vegetarian options: People who want to eat as a vegetarian, they won’t be disappointed.
Dietary restrictions: This is a Great place for someone that is conscious of what they eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
Elm Williams
Drive thru cashier was very pleasant and helped out with all of our questions, will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
wrathgiver94
Food was good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
karla herrera
Received an offer for a free burrito with downloading app and with purchase I didn’t have a code after downloading app so even tho I had the ad in my hand Management would not honer it! False advertisement! Waste of my time! Time I can’t get back I’m not happy!
Food: 1
Service: 1
Brad Miller
Hopefully, someone at this location will read this review but I doubt it.
The El Pollo Loco on 15255 N. 64th St., Scottsdale, their drive thru is atrocious! In the last 8 months, on at least 5 occasions no one answers at the drive thru. I can see if this at peak hours and short staff, but all you have to say is be with you in a minute. However you hear nothing, not a word.
Today's example was no different. Car in front of me, quick response time and received order. As soon as I pull up, I hear nothing. I asked If someone is there, nothing. Actually timed it to see if I would hear anything, after 5 minutes I just left. There was a car behind me too. As soon as I drove through, they helped the next car. If that's the only way to get help from the drive thru, is for cars just to leave and then you will help the next car, so be it. Never seen anything like. This really needs to change. Talk about a frustrating experience for the customer!!!!!
I actually enjoy the food, but after today I won't coming back. Plenty of other businesses in the Scottsdale Airpark, that I can give my money to.
First time ever there. I ordered a salad with Chicken and other things. Delicious! Gonna eat this stuff frequently.
Food: 5
Recommended dishes: Salad, Chicken Avocado
Delicious chicken/ Pollo. Fire grilled combo are great value and filling.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips & Guacamole Large
Great chicken
The employees are extremely helpful and friendly. The indoor design is fun and relaxing. The food is top notch and they even accept EBT!
Atmosphere: 5
Food: 5
Service: 5
Fanny is awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Chicken Avocado, Guacamole, Avocado, Chips, Chicken Tortilla Soup, Chicken Burrito
I love Pollo Loco, our family eats there at least once a month, sometimes twice. We would eat there more but like every other place, the prices are getting too high. We enjoy the Tacos Al Carbon are bomb! Their Chicken Tortilla Soup is also really good. Their churros, when fresh are awesome as well. Sometimes they're not so fresh but still good. I've tried one of their burritos and it was good as well. The last time we went they forgot our 3 soups, hence the lower rating.
Atmosphere: 5
Food: 5
Service: 3
I went to Pollo Loco and received the best service. They treated me very well. Thank you Yahir for your good service. Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Very clean and friendly service great chicken
Atmosphere: 5
Food: 5
Service: 5
Service was very great and very patient with the cashiers and fellow employees. I received my food UNDER 5 minutes (Which is pretty good compared to other restaurants). And the food was delicious especially the Double Chicken Tostada!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Prices are constantly changing. Portions have just gotten smaller.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Salad
Restaurantji Recommends
People want to eat healthy, this is one of the places to go too. Friendly people and clean.
Vegetarian options: People who want to eat as a vegetarian, they won’t be disappointed.
Dietary restrictions: This is a Great place for someone that is conscious of what they eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
Drive thru cashier was very pleasant and helped out with all of our questions, will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Avocado
Food was good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Received an offer for a free burrito with downloading app and with purchase I didn’t have a code after downloading app so even tho I had the ad in my hand Management would not honer it! False advertisement! Waste of my time! Time I can’t get back I’m not happy!
Food: 1
Service: 1
Hopefully, someone at this location will read this review but I doubt it.
The El Pollo Loco on 15255 N. 64th St., Scottsdale, their drive thru is atrocious! In the last 8 months, on at least 5 occasions no one answers at the drive thru. I can see if this at peak hours and short staff, but all you have to say is be with you in a minute. However you hear nothing, not a word.
Today's example was no different. Car in front of me, quick response time and received order. As soon as I pull up, I hear nothing. I asked If someone is there, nothing. Actually timed it to see if I would hear anything, after 5 minutes I just left. There was a car behind me too. As soon as I drove through, they helped the next car. If that's the only way to get help from the drive thru, is for cars just to leave and then you will help the next car, so be it. Never seen anything like. This really needs to change. Talk about a frustrating experience for the customer!!!!!
I actually enjoy the food, but after today I won't coming back. Plenty of other businesses in the Scottsdale Airpark, that I can give my money to.
Atmosphere: 1
Food: 4
Service: 1
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